> Over the last few months, 4 or 5 times, update KB977896 has tried to install
> but won't. I have Windows XP Home Edition with Microsoft Office, do I need
> to send any other information? Is it a necessary update, and if not, how do
> I make it stop trying to install?
The update came out in February so how has it been trying to install for
" the last few months " ?
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