Re: PC freezes after upgrades
This happened to my computer too. Updates were installed on the 25th Feb and
since then it freezes just after loading Windows. Mouse doesn't respond nor
does the keyboard and you have to hold the power button down to turn it off.
Since then I restarted in Safe Mode and uninstalled the updates and my
machine is fine again. I'm using Windows 7, have updates set to auto, and
have Norton Internet Security which looks after virus and firewall. I have
not tried to reinstall the updates yet and will hold off until I hear which
is the problem or if its fixed.
Anyone have more info on the cause of this problem?
"PA Bear [MS MVP]" wrote:
> What anti-virus application or security suite is installed and is your
> subscription current? What anti-spyware applications (other than Defender)?
> What third-party firewall (if any)? Were any of these applications running
> in the background when you installed Vista SP2?
> Has a(another) Norton or McAfee application ever been installed on the
> computer (e.g., a free-trial version that came preinstalled when you bought
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
> mpaintmd2431 wrote:
> > After the last upgrades were installed, my computer now freezes up after
> > intervals of non-use. It no longer goes to "sleep" mode - just freezes;
> > screen is up but no curser or keyboard control. I have to manually turn
> > it
> > off and on. Service Pack KB948465 seems to be the problem. Could this be?