KB977165 will *not* be installed automatically via Automatic Updates; cf.
http://blogs.technet.com/msrc/archiv...-ms10-015.aspx
KB977165 is still being offered via Windows Update/Microsoft Update website.
It would /appear/ that the vast majority of those who encounter BSODs after
installing KB977165 are seeing the effects of a rootkit hijackware infection
(e.g., Trojan W32/Alureon variants), not a "buggy patch." If you're sure
your computer's not infected, you should have no problems after installing
KB977165 & rebooting.
Should you need assistance...
For home users, no-charge support is available by calling 1-866-PCSAFETY
(and/or 1-866-234-6020 and/or 1-800-936-5700) in the United States and in
Canada or by contacting your local Microsoft subsidiary. There is no-charge
for support calls that are associated with security updates. When you call,
clearly state that your problem is related to a Security Update and cite the
update's KB number (e.g., KB977165)
Or you can...
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
Consumer Security Support home page & Microsoft Update Solution Center also
offer support options
https://consumersecuritysupport.microsoft.com/
http://support.microsoft.com/ph/6527#tab3
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site:
http://support.microsoft.com/common/international.aspx
For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
Insuredbyme wrote:
> I read about the BLUE SCREEN death re: recent update attributed to
> KB977165.
>
> I noticed this morning that 9 updates are available and I'm afraid to
> install.
>
> I ran an manual update and it showed 10 updates available and one of the
> is KB977165.
>
> What do I do? I don't want to click on the install updates, so.....
Linear Mode
