KB977165 will *not* be installed automatically via Automatic Updates; cf.
KB977165 is still being offered via Windows Update/Microsoft Update website.
It would /appear/ that the vast majority of those who encounter BSODs after
installing KB977165 are seeing the effects of a rootkit hijackware infection
(e.g., Trojan W32/Alureon variants), not a "buggy patch." If you're sure
your computer's not infected, you should have no problems after installing
KB977165 & rebooting.
Should you need assistance...
For home users, no-charge support is available by calling 1-866-PCSAFETY
(and/or 1-866-234-6020 and/or 1-800-936-5700) in the United States and in
Canada or by contacting your local Microsoft subsidiary. There is no-charge
for support calls that are associated with security updates. When you call,
clearly state that your problem is related to a Security Update and cite the
update's KB number (e.g., KB977165)
Or you can...
Start a free Windows Update support incident request:
Consumer Security Support home page & Microsoft Update Solution Center also
offer support options
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
For enterprise customers, support for security updates is available through
your usual support contacts.
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
> I read about the BLUE SCREEN death re: recent update attributed to
> I noticed this morning that 9 updates are available and I'm afraid to
> I ran an manual update and it showed 10 updates available and one of the
> is KB977165.
> What do I do? I don't want to click on the install updates, so.....