1) And the edition of Windows installed and it's Service Pack level is
2) a. What is the installed security software (antivirus/security
suite/3rd party firewall/pop up or cookie blocker/etc) ?
b. Is the antivirus' subscription current; if yes, when was the last
time the system was scanned for the presence of malware ?
3) Has this error ever occurred previously ?
0x80070005 is an Access Denied error code:
Error message when you use Windows Update or Microsoft Update Web sites
to install updates on Windows 2000, Windows XP, and Windows Server 2003:
Related to 0x80070005 despite the error code in the KB article's title:
Error message when you visit the Windows Update Web site or the
Microsoft Update Web site:
* -343-* FDNY
"Security updates should *never* have *non-security content* prechecked
> when i logged on to my system today,10 updates were ready to be installed
> clicked on the tray to install,system informed me all 10 had failed on
> checking the update filed the was 0x80070005,please advise how to overcome
> this problem