Microsoft Windows Vista Community Forums - Vistaheads
Recommended Download



Welcome to the Microsoft Windows Vista Community Forums - Vistaheads, YOUR Largest Resource for Windows Vista related information.

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is fast, simple and absolutely free so , join our community today!

If you have any problems with the registration process or your account login, please contact us.

Driver Scanner

KB971644 fails 80073712

microsoft.public.windowsupdate






Speedup My PC
Reply
  #1 (permalink)  
Old 02-08-2010
Steve Doerr
 

Posts: n/a
KB971644 fails 80073712
Thia has been failing since October last year. For a long while, there
were two updates that failed every time (the other being KB973565) but
eventually I ran the System Update Readiness Tool for Windows Vista as
recommended in the help and KB973565 then installed. But KB971644 still
fails every time.

It's the Platform Update for Windows Vista, and I'm on Vista Business
(Build 6002: Service Pack 2).

Anyone got any ideas?

--
Steve
Reply With Quote
Sponsored Links
  #2 (permalink)  
Old 02-08-2010
Shenan Stanley
 

Posts: n/a
Re: KB971644 fails 80073712
Steve Doerr wrote:
> Thia has been failing since October last year. For a long while,
> there were two updates that failed every time (the other being
> KB973565) but eventually I ran the System Update Readiness Tool for
> Windows Vista as recommended in the help and KB973565 then
> installed. But KB971644 still fails every time.
>
> It's the Platform Update for Windows Vista, and I'm on Vista
> Business (Build 6002: Service Pack 2).
>
> Anyone got any ideas?


32 or 64-bit?

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


Reply With Quote
  #3 (permalink)  
Old 02-08-2010
Steve Doerr
 

Posts: n/a
Re: KB971644 fails 80073712
Shenan Stanley wrote:
> Steve Doerr wrote:
>> Thia has been failing since October last year. For a long while,
>> there were two updates that failed every time (the other being
>> KB973565) but eventually I ran the System Update Readiness Tool for
>> Windows Vista as recommended in the help and KB973565 then
>> installed. But KB971644 still fails every time.
>>
>> It's the Platform Update for Windows Vista, and I'm on Vista
>> Business (Build 6002: Service Pack 2).
>>
>> Anyone got any ideas?

>
> 32 or 64-bit?


32-bit.

--
Steve
Reply With Quote
  #4 (permalink)  
Old 02-08-2010
Shenan Stanley
 

Posts: n/a
Re: KB971644 fails 80073712
Steve Doerr wrote:
> Thia has been failing since October last year. For a long while,
> there were two updates that failed every time (the other being
> KB973565) but eventually I ran the System Update Readiness Tool for
> Windows Vista as recommended in the help and KB973565 then
> installed. But KB971644 still fails every time.
>
> It's the Platform Update for Windows Vista, and I'm on Vista
> Business (Build 6002: Service Pack 2).
>
> Anyone got any ideas?


Shenan Stanley wrote:
> 32 or 64-bit?


Steve Doerr wrote:
> 32-bit.


Disable your AntiVirus software (temporarily) and...

How do I reset Windows Update components?
http://support.microsoft.com/kb/971058

.... and click on the "Microsoft Fix it" icon. When asked, select "RUN",
both times. Check the "I agree" box and click on "Next". Check the box
for "Run aggressive options (not recommended)" and click "Next". Let
it finish up and follow the prompts until it is done. Close/exit and
reboot when it is.

Disable your AntiVirus software (temporarily) and...

Try to update again.

Have any third party firewall software installed? May want to uninstall
that (if your AntiVirus/Firewall is a single product - I would rethink
that.)

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


Reply With Quote
  #5 (permalink)  
Old 02-08-2010
Steve Doerr
 

Posts: n/a
Re: KB971644 fails 80073712
Shenan Stanley wrote:

> Disable your AntiVirus software (temporarily) and...
>
> How do I reset Windows Update components?
> http://support.microsoft.com/kb/971058
>
> .... and click on the "Microsoft Fix it" icon. When asked, select "RUN",
> both times. Check the "I agree" box and click on "Next". Check the box
> for "Run aggressive options (not recommended)" and click "Next". Let
> it finish up and follow the prompts until it is done. Close/exit and
> reboot when it is.
>
> Disable your AntiVirus software (temporarily) and...
>
> Try to update again.


Thank you for the suggestions. Unfortunately, the same error occurs.

> Have any third party firewall software installed?


Not that I'm aware. Windows Firewall is certainly on.

--
Steve
Reply With Quote
Reply


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
Windows Update (KB971644) Heri13 microsoft.public.windowsupdate 2 01-24-2010 01:26
Platform Updt - Windows Vista x64-based (KB971644) - Config Error Desperately Seeking Help microsoft.public.windowsupdate 4 12-02-2009 07:21
KB971644 for Windows Vista doesn't install Hoane microsoft.public.windowsupdate 5 11-23-2009 23:08
Vista update KB938371 fails to install. error code 80073712 Jumbo microsoft.public.windowsupdate 14 08-12-2008 14:36
Windows Explorer fails and fails and fails... Bill microsoft.public.windows.vista.general 30 06-10-2007 04:57




All times are GMT +1. The time now is 11:52.




Driver Scanner - Free Scan Now

Vistaheads.com is part of the Heads Network. See also XPHeads.com , Win7Heads.com and Win8Heads.com.


Design by Vjacheslav Trushkin for phpBBStyles.com.
Powered by vBulletin® Version 3.6.7
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.6.0 RC 2

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120