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windows updates installation fails

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 02-05-2010
Tester
 

Posts: n/a
windows updates installation fails
Hello there,
I am using XP Pro sp3, I just installed it and when running the
windows updates from IE I am able to download the updates bu then the
installation fails. How can I delete all downloads and reset the
windows client update settings? Thank you, T
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  #2 (permalink)  
Old 02-05-2010
Ǝиçεl
 

Posts: n/a
RE: windows updates installation fails

Which is the update(s) failing to install?

Further information required:

How to view the Update log in Windows

Click Start, and then click Run.
In the Open box, type %windir%\windowsupdate.log
and then click OK.

Scroll down towards the bottom for the latest entries to locate
the error code(s) associated with the latest failed attempt to
download/install.

Start at the bottom and work your way up to a section that shows an ERROR,
WARNING, or FATAL.


If appropriate copy and paste the error codes into this thread so
someone may be able to assist you.

On the other hand, you may be able to find the error code and other
suggestions by searching the Newsgroup.


Also check Windows folder for file called KB******.log

(****** = number of update ie KB896688) and post the contents of
the failed update.

This may provide further clues as to why the update failed.


How to read the Windowsupdate.log file:
<http://support.microsoft.com/?kbid=902093>

--
Check this out for yourself visit KB971058: How do I reset the Windows
Update settings? and click on the Fix It button:

<http://support.microsoft.com/Default.aspx?kbid=971058>
-=-

Good luck
-=-



"Tester" wrote:

> Hello there,
> I am using XP Pro sp3, I just installed it and when running the
> windows updates from IE I am able to download the updates bu then the
> installation fails. How can I delete all downloads and reset the
> windows client update settings? Thank you, T
> .
>

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  #3 (permalink)  
Old 02-05-2010
PA Bear [MS MVP]
 

Posts: n/a
Re: windows updates installation fails
Why wasn't SP3 installed 2 years ago?

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)? Were any of these applications running
in the background when you installed SP3?

Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you bought
it)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Tester wrote:
> Hello there,
> I am using XP Pro sp3, I just installed it and when running the
> windows updates from IE I am able to download the updates bu then the
> installation fails. How can I delete all downloads and reset the
> windows client update settings? Thank you, T


Reply With Quote
  #4 (permalink)  
Old 02-05-2010
MowGreen
 

Posts: n/a
Re: windows updates installation fails
Open a Command Prompt by clicking Start > Run > in the Open: line type in
cmd
Click OK or press Enter
At the prompt type in the following pressing Enter after *each* command

regsvr32 wups2.dll
exit

Now see if the system can install the updates.


MowGreen
================
* -343-* FDNY
Never Forgotten
================

banthecheck.com
"Security updates should *never* have *non-security content* prechecked

Tester wrote:
> Hello there,
> I am using XP Pro sp3, I just installed it and when running the
> windows updates from IE I am able to download the updates bu then the
> installation fails. How can I delete all downloads and reset the
> windows client update settings? Thank you, T

Reply With Quote
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