HSLoader.exe - Bad Image

HSLoader.exe - Bad Image and HSLoader.exe - Bad Image, are error messages i
get when trying to run Norton Antivirus, or routine things such as Internet
Explorer. Basically all I can do on my computer is access files and use
programs like Microsoft word and excel. Specifically it says:
C:\windows\system32\ieframe.dll is either not designed to run on windows or
it contains an error. Try installing the program again using the original
installer media or contact system administration or the software vendor for
support. Please Help

I also have an Important update that will not work which I am unsure if it
is contributing to the problem: Microsoft .Net Framework 3.5 service Pack 1
and .Net Framework 3.5 Family Update (KB951847) x86

Which edition of Windows ?
What Service Pack level is it on ?
What is the version of Internet Explorer ?
Which version of Norton AV ?

HSLoader.exe - belonging to Norton Protection Center from Symantec
Corporation
http://www.processlibrary.com/directory/files/hsloader/

Author: Symantec Corporation

Part of: Norton Protection Center

Common Path(s):
%programfilescommon%\symantec shared\npc\2.0

HSLoader.exe is what loads Norton Protection Center's Help and Support
component.

Either Norton has been compromised by malware or, more likely, it's
incompatible with Windows.
Since this is the Windows Update newsgroup, did you attempt to contact
Symantec or visit their forums to find out what the error signifies ?

Norton Internet Security / Norton AntiVirus
http://community.norton.com/norton/b...d=nis_feedback

Norton 360
http://community.norton.com/norton/b....id=Norton_360

Norton Community
http://community.norton.com/norton/

HTH,

MowGreen
===============
*-343-* FDNY
Never Forgotten
===============

banthecheck.com
"Security updates should *never* have *non-security content* prechecked"



Mr. Schrute wrote:

> HSLoader.exe - Bad Image and HSLoader.exe - Bad Image, are error messages i
> get when trying to run Norton Antivirus, or routine things such as Internet
> Explorer. Basically all I can do on my computer is access files and use
> programs like Microsoft word and excel. Specifically it says:
> C:\windows\system32\ieframe.dll is either not designed to run on windows or
> it contains an error. Try installing the program again using the original
> installer media or contact system administration or the software vendor for
> support. Please Help
>
> I also have an Important update that will not work which I am unsure if it
> is contributing to the problem: Microsoft .Net Framework 3.5 service Pack 1
> and .Net Framework 3.5 Family Update (KB951847) x86

Have you purchased the Norton application and is your subscription current?

Post here instead:
http://community.norton.com/norton/b...d=nis_feedback
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com


Mr. Schrute wrote:
> HSLoader.exe - Bad Image and HSLoader.exe - Bad Image, are error messages
> i
> get when trying to run Norton Antivirus, or routine things such as
> Internet
> Explorer. Basically all I can do on my computer is access files and use
> programs like Microsoft word and excel. Specifically it says:
> C:\windows\system32\ieframe.dll is either not designed to run on windows
> or
> it contains an error. Try installing the program again using the original
> installer media or contact system administration or the software vendor
> for
> support. Please Help
>
> I also have an Important update that will not work which I am unsure if it
> is contributing to the problem: Microsoft .Net Framework 3.5 service Pack
> 1
> and .Net Framework 3.5 Family Update (KB951847) x86

+1

MowGreen wrote:
> Which edition of Windows ?
> What Service Pack level is it on ?
> What is the version of Internet Explorer ?
> Which version of Norton AV ?
>
> HSLoader.exe - belonging to Norton Protection Center from Symantec
> Corporation
> http://www.processlibrary.com/directory/files/hsloader/
>
> Author: Symantec Corporation
>
> Part of: Norton Protection Center
>
> Common Path(s):
> %programfilescommon%\symantec shared\npc\2.0
>
> HSLoader.exe is what loads Norton Protection Center's Help and Support
> component.
>
> Either Norton has been compromised by malware or, more likely, it's
> incompatible with Windows.
> Since this is the Windows Update newsgroup, did you attempt to contact
> Symantec or visit their forums to find out what the error signifies ?
>
> Norton Internet Security / Norton AntiVirus
> http://community.norton.com/norton/b...d=nis_feedback
>
> Norton 360
> http://community.norton.com/norton/b....id=Norton_360
>
> Norton Community
> http://community.norton.com/norton/
>
> HTH,
>
> MowGreen
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
> banthecheck.com
> "Security updates should *never* have *non-security content* prechecked"
>
>
>
> Mr. Schrute wrote:
>
>> HSLoader.exe - Bad Image and HSLoader.exe - Bad Image, are error messages
>> i
>> get when trying to run Norton Antivirus, or routine things such as
>> Internet
>> Explorer. Basically all I can do on my computer is access files and use
>> programs like Microsoft word and excel. Specifically it says:
>> C:\windows\system32\ieframe.dll is either not designed to run on windows
>> or
>> it contains an error. Try installing the program again using the
>> original
>> installer media or contact system administration or the software vendor
>> for
>> support. Please Help
>>
>> I also have an Important update that will not work which I am unsure if
>> it
>> is contributing to the problem: Microsoft .Net Framework 3.5 service Pack
>> 1
>> and .Net Framework 3.5 Family Update (KB951847) x86

I have this same problem but I do not have Norton for my security. I get the
same message when I use explorer and that same update will not load.
Any suggestions?

"MowGreen" wrote:

> Which edition of Windows ?
> What Service Pack level is it on ?
> What is the version of Internet Explorer ?
> Which version of Norton AV ?
>
> HSLoader.exe - belonging to Norton Protection Center from Symantec
> Corporation
> http://www.processlibrary.com/directory/files/hsloader/
>
> Author: Symantec Corporation
>
> Part of: Norton Protection Center
>
> Common Path(s):
> %programfilescommon%\symantec shared\npc\2.0
>
> HSLoader.exe is what loads Norton Protection Center's Help and Support
> component.
>
> Either Norton has been compromised by malware or, more likely, it's
> incompatible with Windows.
> Since this is the Windows Update newsgroup, did you attempt to contact
> Symantec or visit their forums to find out what the error signifies ?
>
> Norton Internet Security / Norton AntiVirus
> http://community.norton.com/norton/b...d=nis_feedback
>
> Norton 360
> http://community.norton.com/norton/b....id=Norton_360
>
> Norton Community
> http://community.norton.com/norton/
>
> HTH,
>
> MowGreen
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
> banthecheck.com
> "Security updates should *never* have *non-security content* prechecked"
>
>
>
> Mr. Schrute wrote:
>
> > HSLoader.exe - Bad Image and HSLoader.exe - Bad Image, are error messages i
> > get when trying to run Norton Antivirus, or routine things such as Internet
> > Explorer. Basically all I can do on my computer is access files and use
> > programs like Microsoft word and excel. Specifically it says:
> > C:\windows\system32\ieframe.dll is either not designed to run on windows or
> > it contains an error. Try installing the program again using the original
> > installer media or contact system administration or the software vendor for
> > support. Please Help
> >
> > I also have an Important update that will not work which I am unsure if it
> > is contributing to the problem: Microsoft .Net Framework 3.5 service Pack 1
> > and .Net Framework 3.5 Family Update (KB951847) x86
> .
>

Sure: To avoid confusion, please begin a new thread about your specific
problems. State your IE version and full Windows version (e.g., WinXP SP3;
Vista SP1; Vista 64-bit SP2; Win7; Win7 64-bit) in your first post.

1995Tarheel wrote:
> I have this same problem but I do not have Norton for my security. I get
> the same message when I use explorer and that same update will not load.
> Any suggestions?
<snip>