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Getting an error when scanning for windows updates - Windows XP SP

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 10-15-2009
Gothika
 

Posts: n/a
Getting an error when scanning for windows updates - Windows XP SP
Windows XP SP3

I'm getting an error each time I scan for updates:

The website has encountered a problem and cannot display the page you are
trying to view. The options provided below might help you solve the problem.

[Error number: 0x8002802B]

I've installed MSBA and it shows I have several updates missing.

Is there a way to circumvent from getting my updates through the windows
update website? Therefore, go to another site and pick those updates I'm
missing?

Thanks!

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  #2 (permalink)  
Old 10-15-2009
Graeme Williams
 

Posts: n/a
RE: Getting an error when scanning for windows updates - Windows XP SP
I'm also running Windows XP SP3 and getting the same error:

The website has encountered a problem and cannot display the page you are
trying to view. The options provided below might help you solve the problem.

but with no error code.

"Gothika" wrote:

> Windows XP SP3
>
> I'm getting an error each time I scan for updates:
>
> The website has encountered a problem and cannot display the page you are
> trying to view. The options provided below might help you solve the problem.
>
> [Error number: 0x8002802B]
>


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  #3 (permalink)  
Old 10-15-2009
PA Bear [MS MVP]
 

Posts: n/a
Re: Getting an error when scanning for windows updates - Windows XP SP
Please state your IE version.

Is this a sudden, new problem?

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on this
machine (e.g., a free-trial version that came preinstalled when you bought
it)?

NB: If you're seeing the effects of a hijackware infection, none of the
following will be worthwhile!...

Error message when you try to install updates from the Windows Update Web
site on a Windows XP-based computer: "Windows Update has encountered an
error and cannot display the requested page":
http://support.microsoft.com/kb/914226

You receive a "Windows Update has encountered an error and cannot display
the requested page" error message when you try to install an update:
http://support.microsoft.com/kb/883614

How do I reset Windows Update components?:
http://support.microsoft.com/kb/971058
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com


Gothika wrote:
> Windows XP SP3
>
> I'm getting an error each time I scan for updates:
>
> The website has encountered a problem and cannot display the page you are
> trying to view. The options provided below might help you solve the
> problem.
>
> [Error number: 0x8002802B]
>
> I've installed MSBA and it shows I have several updates missing.
>
> Is there a way to circumvent from getting my updates through the windows
> update website? Therefore, go to another site and pick those updates I'm
> missing?
>
> Thanks!


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  #4 (permalink)  
Old 10-16-2009
Gothika
 

Posts: n/a
RE: Getting an error when scanning for windows updates - Windows X
Graeme,
The error code should be at the upper right hand corner of the webpage.


"Graeme Williams" wrote:

> I'm also running Windows XP SP3 and getting the same error:
>
> The website has encountered a problem and cannot display the page you are
> trying to view. The options provided below might help you solve the problem.
>
> but with no error code.
>
> "Gothika" wrote:
>
> > Windows XP SP3
> >
> > I'm getting an error each time I scan for updates:
> >
> > The website has encountered a problem and cannot display the page you are
> > trying to view. The options provided below might help you solve the problem.
> >
> > [Error number: 0x8002802B]
> >

>

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  #5 (permalink)  
Old 10-16-2009
Gothika
 

Posts: n/a
RE: Getting an error when scanning for windows updates - Windows X
Graeme,
Check to make sure that the Background Intelligent Transfer service is
started, and make sure it's set to "automatic". I had to do this yesterday,
but never rebooted my PC. After rebooting my PC today, Windows automatic
update had files for me to install.
However, when I go to the windows update and run a scan, I continue to get
the same error.
At least for now I have the latest updates from the last time I was able to
scan for updates.


"Graeme Williams" wrote:

> I'm also running Windows XP SP3 and getting the same error:
>
> The website has encountered a problem and cannot display the page you are
> trying to view. The options provided below might help you solve the problem.
>
> but with no error code.
>
> "Gothika" wrote:
>
> > Windows XP SP3
> >
> > I'm getting an error each time I scan for updates:
> >
> > The website has encountered a problem and cannot display the page you are
> > trying to view. The options provided below might help you solve the problem.
> >
> > [Error number: 0x8002802B]
> >

>

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  #6 (permalink)  
Old 10-17-2009
Gothika
 

Posts: n/a
RESOLVEDGetting an error when scanning for windows updates - Windo
Hi,
With the help of MS support I had to re-register some dll's and that fixed
my issue. You may want to try this as well.
Click START|RUN and enter each dll to register. You'll get a message that
the registration succeeded. (created a .bat file, which made it easier to
register them)


Type --> REGSVR32 MSXML3.DLL

REGSVR32 WUAPI.DLL

REGSVR32 WUAUENG.DLL

REGSVR32 WUAUENG1.DLL

REGSVR32 WUPS2.DLL

REGSVR32 WUCLTUI.DLL

REGSVR32 WUPS.DLL

REGSVR32 WUWEB.DLL

REGSVR32 QMGR.DLL

REGSVR32 QMGRPRXY.DLL

REGSVR32 JSCRIPT.DLL



"Gothika" wrote:

> Graeme,
> Check to make sure that the Background Intelligent Transfer service is
> started, and make sure it's set to "automatic". I had to do this yesterday,
> but never rebooted my PC. After rebooting my PC today, Windows automatic
> update had files for me to install.
> However, when I go to the windows update and run a scan, I continue to get
> the same error.
> At least for now I have the latest updates from the last time I was able to
> scan for updates.
>
>
> "Graeme Williams" wrote:
>
> > I'm also running Windows XP SP3 and getting the same error:
> >
> > The website has encountered a problem and cannot display the page you are
> > trying to view. The options provided below might help you solve the problem.
> >
> > but with no error code.
> >
> > "Gothika" wrote:
> >
> > > Windows XP SP3
> > >
> > > I'm getting an error each time I scan for updates:
> > >
> > > The website has encountered a problem and cannot display the page you are
> > > trying to view. The options provided below might help you solve the problem.
> > >
> > > [Error number: 0x8002802B]
> > >

> >

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  #7 (permalink)  
Old 10-27-2009
nlavery
 

Posts: n/a
RE: RESOLVEDGetting an error when scanning for windows updates - Windo
Gothica,

Would it be possible for you to post the contents of your .bat file that you
created to do these modifications? Thanks.

Toby Avery
--
nlavery


"Gothika" wrote:

> Hi,
> With the help of MS support I had to re-register some dll's and that fixed
> my issue. You may want to try this as well.
> Click START|RUN and enter each dll to register. You'll get a message that
> the registration succeeded. (created a .bat file, which made it easier to
> register them)
>
>
> Type --> REGSVR32 MSXML3.DLL
>
> REGSVR32 WUAPI.DLL
>
> REGSVR32 WUAUENG.DLL
>
> REGSVR32 WUAUENG1.DLL
>
> REGSVR32 WUPS2.DLL
>
> REGSVR32 WUCLTUI.DLL
>
> REGSVR32 WUPS.DLL
>
> REGSVR32 WUWEB.DLL
>
> REGSVR32 QMGR.DLL
>
> REGSVR32 QMGRPRXY.DLL
>
> REGSVR32 JSCRIPT.DLL
>
>
>
> "Gothika" wrote:
>
> > Graeme,
> > Check to make sure that the Background Intelligent Transfer service is
> > started, and make sure it's set to "automatic". I had to do this yesterday,
> > but never rebooted my PC. After rebooting my PC today, Windows automatic
> > update had files for me to install.
> > However, when I go to the windows update and run a scan, I continue to get
> > the same error.
> > At least for now I have the latest updates from the last time I was able to
> > scan for updates.
> >
> >
> > "Graeme Williams" wrote:
> >
> > > I'm also running Windows XP SP3 and getting the same error:
> > >
> > > The website has encountered a problem and cannot display the page you are
> > > trying to view. The options provided below might help you solve the problem.
> > >
> > > but with no error code.
> > >
> > > "Gothika" wrote:
> > >
> > > > Windows XP SP3
> > > >
> > > > I'm getting an error each time I scan for updates:
> > > >
> > > > The website has encountered a problem and cannot display the page you are
> > > > trying to view. The options provided below might help you solve the problem.
> > > >
> > > > [Error number: 0x8002802B]
> > > >
> > >

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  #8 (permalink)  
Old 10-27-2009
nlavery
 

Posts: n/a
RE: RESOLVEDGetting an error when scanning for windows updates - Windo
The method that you describe below worked for me too. Wow! This has been a
real pain, and the MS Support folks were of no help in my case - with many
back-and-forth, unproductive email exchanges. But I am extremely pleased and
relieved that it's finally resolved thanks to your advice.

I will forward this information to the MS Support person I've been dealing
with, so perhaps others can get some help too.

--
nlavery


"Gothika" wrote:

> Hi,
> With the help of MS support I had to re-register some dll's and that fixed
> my issue. You may want to try this as well.
> Click START|RUN and enter each dll to register. You'll get a message that
> the registration succeeded. (created a .bat file, which made it easier to
> register them)
>
>
> Type --> REGSVR32 MSXML3.DLL
>
> REGSVR32 WUAPI.DLL
>
> REGSVR32 WUAUENG.DLL
>
> REGSVR32 WUAUENG1.DLL
>
> REGSVR32 WUPS2.DLL
>
> REGSVR32 WUCLTUI.DLL
>
> REGSVR32 WUPS.DLL
>
> REGSVR32 WUWEB.DLL
>
> REGSVR32 QMGR.DLL
>
> REGSVR32 QMGRPRXY.DLL
>
> REGSVR32 JSCRIPT.DLL
>
>
>
> "Gothika" wrote:
>
> > Graeme,
> > Check to make sure that the Background Intelligent Transfer service is
> > started, and make sure it's set to "automatic". I had to do this yesterday,
> > but never rebooted my PC. After rebooting my PC today, Windows automatic
> > update had files for me to install.
> > However, when I go to the windows update and run a scan, I continue to get
> > the same error.
> > At least for now I have the latest updates from the last time I was able to
> > scan for updates.
> >
> >
> > "Graeme Williams" wrote:
> >
> > > I'm also running Windows XP SP3 and getting the same error:
> > >
> > > The website has encountered a problem and cannot display the page you are
> > > trying to view. The options provided below might help you solve the problem.
> > >
> > > but with no error code.
> > >
> > > "Gothika" wrote:
> > >
> > > > Windows XP SP3
> > > >
> > > > I'm getting an error each time I scan for updates:
> > > >
> > > > The website has encountered a problem and cannot display the page you are
> > > > trying to view. The options provided below might help you solve the problem.
> > > >
> > > > [Error number: 0x8002802B]
> > > >
> > >

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