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Fails on (KB968816) & (KB967723) with Error Code: 0x80070005

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 10-06-2009
ProBro
 

Posts: n/a
Fails on (KB968816) & (KB967723) with Error Code: 0x80070005
Windows Update service fails on (KB968816) & (KB967723) with Error Code:
0x80070005 .

This fails both for automatic updates or manual updates.
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  #2 (permalink)  
Old 10-06-2009
MowGreen
 

Posts: n/a
Re: Fails on (KB968816) & (KB967723) with Error Code: 0x80070005
ProBro wrote:
> Windows Update service fails on (KB968816) & (KB967723) with Error Code:
> 0x80070005 .
>
> This fails both for automatic updates or manual updates.


Since you haven't included which edition of Windows and what Service
Pack level the OS is now on, contact MS for no-charge support in getting
these updates installed.

From both of the updates KB articles:
http://support.microsoft.com/kb/968816
http://support.microsoft.com/kb/967723

> How to obtain help and support for this security update
> For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and
> Canada or by contacting your local Microsoft subsidiary. For more information about how to contact
> your local Microsoft subsidiary for support issues with security updates, visit the Microsoft
> International Support Web site:
> http://support.microsoft.com/common/....aspx?rdpath=4
> North American customers can also obtain instant access to unlimited no-charge e-mail support or to
> unlimited individual chat support by visiting the following Microsoft Web site:
> http://support.microsoft.com/oas/def...spx?&prid=7552



MowGreen
===============
*-343-* FDNY
Never Forgotten
===============

banthecheck.com
"Security updates should *never* have *non-security content* prechecked"
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  #3 (permalink)  
Old 10-06-2009
ProBro
 

Posts: n/a
Re: Fails on (KB968816) & (KB967723) with Error Code: 0x80070005
Windows 2003, sp2
Mike


"MowGreen" wrote:

> ProBro wrote:
> > Windows Update service fails on (KB968816) & (KB967723) with Error Code:
> > 0x80070005 .
> >
> > This fails both for automatic updates or manual updates.

>
> Since you haven't included which edition of Windows and what Service
> Pack level the OS is now on, contact MS for no-charge support in getting
> these updates installed.
>
> From both of the updates KB articles:
> http://support.microsoft.com/kb/968816
> http://support.microsoft.com/kb/967723
>
> > How to obtain help and support for this security update
> > For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and
> > Canada or by contacting your local Microsoft subsidiary. For more information about how to contact
> > your local Microsoft subsidiary for support issues with security updates, visit the Microsoft
> > International Support Web site:
> > http://support.microsoft.com/common/....aspx?rdpath=4
> > North American customers can also obtain instant access to unlimited no-charge e-mail support or to
> > unlimited individual chat support by visiting the following Microsoft Web site:
> > http://support.microsoft.com/oas/def...spx?&prid=7552

>
>
> MowGreen
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
> banthecheck.com
> "Security updates should *never* have *non-security content* prechecked"
>

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  #4 (permalink)  
Old 10-06-2009
ProBro
 

Posts: n/a
Re: Fails on (KB968816) & (KB967723) with Error Code: 0x80070005
Windows 2003 on a network. (The Planet)
Support is not free.

Mike


"MowGreen" wrote:

> ProBro wrote:
> > Windows Update service fails on (KB968816) & (KB967723) with Error Code:
> > 0x80070005 .
> >
> > This fails both for automatic updates or manual updates.

>
> Since you haven't included which edition of Windows and what Service
> Pack level the OS is now on, contact MS for no-charge support in getting
> these updates installed.
>
> From both of the updates KB articles:
> http://support.microsoft.com/kb/968816
> http://support.microsoft.com/kb/967723
>
> > How to obtain help and support for this security update
> > For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and
> > Canada or by contacting your local Microsoft subsidiary. For more information about how to contact
> > your local Microsoft subsidiary for support issues with security updates, visit the Microsoft
> > International Support Web site:
> > http://support.microsoft.com/common/....aspx?rdpath=4
> > North American customers can also obtain instant access to unlimited no-charge e-mail support or to
> > unlimited individual chat support by visiting the following Microsoft Web site:
> > http://support.microsoft.com/oas/def...spx?&prid=7552

>
>
> MowGreen
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
> banthecheck.com
> "Security updates should *never* have *non-security content* prechecked"
>

Reply With Quote
  #5 (permalink)  
Old 10-06-2009
MowGreen
 

Posts: n/a
Re: Fails on (KB968816) & (KB967723) with Error Code: 0x80070005
ProBro,

0x80070005 is an Access Denied message usually associated with a
Permissions issue.
Check the KB968816.log, located in %windir%, to see if you can spot
where the Permissions issue is occurring.
Not sure if a similar installation log is created for KB967723, so
suggest you check to see if it was and what it may show.

Are you the Sys Admin ?


MowGreen
===============
*-343-* FDNY
Never Forgotten
===============

banthecheck.com
"Security updates should *never* have *non-security content* prechecked"


ProBro wrote:

> Windows 2003 on a network. (The Planet)
> Support is not free.
>
> Mike
>
>
> "MowGreen" wrote:
>
>
>>ProBro wrote:
>>
>>>Windows Update service fails on (KB968816) & (KB967723) with Error Code:
>>>0x80070005 .
>>>
>>>This fails both for automatic updates or manual updates.

>>
>>Since you haven't included which edition of Windows and what Service
>>Pack level the OS is now on, contact MS for no-charge support in getting
>>these updates installed.
>>
>> From both of the updates KB articles:
>>http://support.microsoft.com/kb/968816
>>http://support.microsoft.com/kb/967723
>>
>>
>>>How to obtain help and support for this security update
>>>For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and
>>>Canada or by contacting your local Microsoft subsidiary. For more information about how to contact
>>>your local Microsoft subsidiary for support issues with security updates, visit the Microsoft
>>>International Support Web site:
>>>http://support.microsoft.com/common/....aspx?rdpath=4
>>>North American customers can also obtain instant access to unlimited no-charge e-mail support or to
>>>unlimited individual chat support by visiting the following Microsoft Web site:
>>>http://support.microsoft.com/oas/def...spx?&prid=7552

>>
>>
>>MowGreen
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>banthecheck.com
>>"Security updates should *never* have *non-security content* prechecked"
>>

Reply With Quote
  #6 (permalink)  
Old 10-06-2009
PA Bear [MS MVP]
 

Posts: n/a
Re: Fails on (KB968816) & (KB967723) with Error Code: 0x80070005
See the "How to obtain help" section of
http://support.microsoft.com/kb/968816 and/or
http://support.microsoft.com/kb/967723
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


ProBro wrote:
> Windows Update service fails on (KB968816) & (KB967723) with Error Code:
> 0x80070005 .
>
> This fails both for automatic updates or manual updates.


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