Microsoft Windows Vista Community Forums - Vistaheads
Recommended Download



Welcome to the Microsoft Windows Vista Community Forums - Vistaheads, YOUR Largest Resource for Windows Vista related information.

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is fast, simple and absolutely free so , join our community today!

If you have any problems with the registration process or your account login, please contact us.

Driver Scanner

RE: 80073712

microsoft.public.windowsupdate






Speedup My PC
Reply
  #1 (permalink)  
Old 09-11-2009
bogusman
 

Posts: n/a
RE: 80073712


i have tried all mentioned here.
i took ownership of that pending file and deleted it. updating didnt work.
i tried to manually install the install agent, if gave the same 80073712
error.
i didnt give up there.

it was when i opened CMD (command prompt) as administrator, left it running,
when one page told me to go to

control panel / security center / windows update

then when i tried update windows, it worked! (busy downloading updates now)
just before that i tried to install the install agent twice that gave me the
error.
this failing to update made my system very unstable, so i hope i can finally
fix
that with updating.

system info:
vista homeN 64 bit (i have no idea what that N behind home means, but it was
there)
meinboard: EVGA nForce 750i SLI
8Gbyte internal memory. (Coshair)
EN9800GT nvidea 1024Mbyte (just one for now, saving up for SLI)
2 * 1Tbyte SATA in RAID striped (dont know the brand of the HD)

Reply With Quote
Sponsored Links
  #2 (permalink)  
Old 10-12-2009
Tae Song
 

Posts: n/a
Re: 80073712

"bogusman" <bogusman@discussions.microsoft.com> wrote in message
news:3C8DD46D-D2DD-4272-883C-9E7A49B6BB4A@microsoft.com...
>
>
> i have tried all mentioned here.
> i took ownership of that pending file and deleted it. updating didnt work.
> i tried to manually install the install agent, if gave the same 80073712
> error.
> i didnt give up there.
>
> it was when i opened CMD (command prompt) as administrator, left it
> running,
> when one page told me to go to
>
> control panel / security center / windows update
>
> then when i tried update windows, it worked! (busy downloading updates
> now)
> just before that i tried to install the install agent twice that gave me
> the
> error.
> this failing to update made my system very unstable, so i hope i can
> finally
> fix
> that with updating.
>
> system info:
> vista homeN 64 bit (i have no idea what that N behind home means, but it
> was
> there)
> meinboard: EVGA nForce 750i SLI
> 8Gbyte internal memory. (Coshair)
> EN9800GT nvidea 1024Mbyte (just one for now, saving up for SLI)
> 2 * 1Tbyte SATA in RAID striped (dont know the brand of the HD)
>



Error 80073712 occurs frequently on Vista while doing Windows Update.

Vista looses track of file-hash information stored in the Registry.

You need to track down and surgically remove the affected registry entries.


Start Command Prompt as Administrator

Click Start (Window Orb)
Type CMD
Right-click CMD.EXE
Select Run as Administrator


Create a fresh CBS.log to work with

Type DEL C:\Windows\Log\CBS\CBS.log (don't worry, a persistant copy is
stored in CBS_persist.log

Type SFC /SCANNOW

It should come back with an error message...
Windows Resource Protection found corrupt files but was unable to fix some
of them.

If it doesn't say it was unable to fix some of them then you can stop here
and ignore the following as it won't help you.


Type FINDSTR /C:"repair" C:\Windows\Log\CBS\CBS.log

You should get an output that looks something like this. Your output maybe
different depending on the file-hash record in the registry that is
out-of-sync.

2009-09-27 02:02:22, Info CSI 00000142 [SR] Cannot
repair member file [l:24{12}]"AuthFWGP.dll" of Networking-MPSSVC-Admin,
Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture
neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35},
Type neutral, TypeName neutral, PublicKey neutral in the store, hash
mismatch

2009-09-27 02:02:22, Info CSI 00000142 [SR] Cannot
repair member file [l:24{12}]"AuthFWGP.dll" of Networking-MPSSVC-Admin,
Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture
neutral, VersionScope =1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35},
Type neutral, TypeName neutral, PublicKey neutral in the store, hash
mismatch

You might want to download a utility called ERUNT (Emergency Recovery
Utility NT) to make a backup of the registry before continuing.

The following is an example, you may want to post the actual errors you get
from the CBS.log for addition help.


This is what I do to fix this problem in this example...

After you backed up the registry, run Regedit and navigate to
HKLM\COMPONENTS\DerivedData\Components\

Looking at the line where it can't repair member file "AuthFWPGP.DLL". I do
a search (in my case) on Networking-MPSSVC-Admin, because AuthFWGP.DLL is a
member of Networking-MPSSVC-Admin.

The key I am going export first is...

HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Componen ts\amd64_networking-mpssvc_31bf3856ad364e35_6.0.6001.18000_none_669822 5d718813b0


amd64
because of "pA = PROCESSOR_ARCHITECTURE_AMD64 "

31bf3856ad364e35
because of "PublicKeyToken = {l:8 b:31bf3856ad364e35}"

6.0.6001.18000
because it's the matching version number

none
because "Culture neutral"


After exporting which saves the entry to a .reg file, delete this key. Then
run SFC /SCANNOW to check for any other problems. If no more problems are
found do a Windows Update.


Reply With Quote
  #3 (permalink)  
Old 10-12-2009
Peter Foldes
 

Posts: n/a
Re: 80073712
How to troubleshoot Windows Vista and Windows Server 2008 service pack
installation issues
[Errors 0x80070002; 0x8007000D; 0x80073712; 0x800B0100; & 0x8024200D]
http://support.microsoft.com/kb/947366

....You receive an error message that includes the following code when you
try to use Windows Update: "0x80073712
http://support.microsoft.com/kb/931712/

Free unlimited installation and compatibility support is available for
Windows Vista, but only for Service Pack 2 (SP2). This support for Windows
Vista Service Pack 2 (SP2) is valid until November 26, 2009. Availability of
chat or e-mail support differs depending on your geographic location. Go to
http://support.microsoft.com/oas/def...4&gprid=582034 &
select appropriate category (e.g., Installation).


--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Tae Song" <tae_song@hotmail.com> wrote in message
newsB238A76-B548-44D3-BF17-1EE30A525CAD@microsoft.com...
>
> "bogusman" <bogusman@discussions.microsoft.com> wrote in message
> news:3C8DD46D-D2DD-4272-883C-9E7A49B6BB4A@microsoft.com...
>>
>>
>> i have tried all mentioned here.
>> i took ownership of that pending file and deleted it. updating didnt work.
>> i tried to manually install the install agent, if gave the same 80073712
>> error.
>> i didnt give up there.
>>
>> it was when i opened CMD (command prompt) as administrator, left it running,
>> when one page told me to go to
>>
>> control panel / security center / windows update
>>
>> then when i tried update windows, it worked! (busy downloading updates now)
>> just before that i tried to install the install agent twice that gave me the
>> error.
>> this failing to update made my system very unstable, so i hope i can finally
>> fix
>> that with updating.
>>
>> system info:
>> vista homeN 64 bit (i have no idea what that N behind home means, but it was
>> there)
>> meinboard: EVGA nForce 750i SLI
>> 8Gbyte internal memory. (Coshair)
>> EN9800GT nvidea 1024Mbyte (just one for now, saving up for SLI)
>> 2 * 1Tbyte SATA in RAID striped (dont know the brand of the HD)
>>

>
>
> Error 80073712 occurs frequently on Vista while doing Windows Update.
>
> Vista looses track of file-hash information stored in the Registry.
>
> You need to track down and surgically remove the affected registry entries.
>
>
> Start Command Prompt as Administrator
>
> Click Start (Window Orb)
> Type CMD
> Right-click CMD.EXE
> Select Run as Administrator
>
>
> Create a fresh CBS.log to work with
>
> Type DEL C:\Windows\Log\CBS\CBS.log (don't worry, a persistant copy is stored in
> CBS_persist.log
>
> Type SFC /SCANNOW
>
> It should come back with an error message...
> Windows Resource Protection found corrupt files but was unable to fix some of
> them.
>
> If it doesn't say it was unable to fix some of them then you can stop here
> and ignore the following as it won't help you.
>
>
> Type FINDSTR /C:"repair" C:\Windows\Log\CBS\CBS.log
>
> You should get an output that looks something like this. Your output maybe
> different depending on the file-hash record in the registry that is out-of-sync.
>
> 2009-09-27 02:02:22, Info CSI 00000142 [SR] Cannot
> repair member file [l:24{12}]"AuthFWGP.dll" of Networking-MPSSVC-Admin,
> Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture
> neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35},
> Type neutral, TypeName neutral, PublicKey neutral in the store, hash
> mismatch
>
> 2009-09-27 02:02:22, Info CSI 00000142 [SR] Cannot
> repair member file [l:24{12}]"AuthFWGP.dll" of Networking-MPSSVC-Admin,
> Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture
> neutral, VersionScope =1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35},
> Type neutral, TypeName neutral, PublicKey neutral in the store, hash
> mismatch
>
> You might want to download a utility called ERUNT (Emergency Recovery
> Utility NT) to make a backup of the registry before continuing.
>
> The following is an example, you may want to post the actual errors you get
> from the CBS.log for addition help.
>
>
> This is what I do to fix this problem in this example...
>
> After you backed up the registry, run Regedit and navigate to
> HKLM\COMPONENTS\DerivedData\Components\
>
> Looking at the line where it can't repair member file "AuthFWPGP.DLL". I do
> a search (in my case) on Networking-MPSSVC-Admin, because AuthFWGP.DLL is a
> member of Networking-MPSSVC-Admin.
>
> The key I am going export first is...
>
> HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData\Componen ts\amd64_networking-mpssvc_31bf3856ad364e35_6.0.6001.18000_none_669822 5d718813b0
>
>
> amd64
> because of "pA = PROCESSOR_ARCHITECTURE_AMD64 "
>
> 31bf3856ad364e35
> because of "PublicKeyToken = {l:8 b:31bf3856ad364e35}"
>
> 6.0.6001.18000
> because it's the matching version number
>
> none
> because "Culture neutral"
>
>
> After exporting which saves the entry to a .reg file, delete this key. Then
> run SFC /SCANNOW to check for any other problems. If no more problems are
> found do a Windows Update.
>
>


Reply With Quote
Reply


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
RE: 80073712 W2Nixon microsoft.public.windowsupdate 3 12-22-2008 10:55
RE: 80073712 Roya microsoft.public.windowsupdate 0 08-10-2008 15:48
Re: 80073712 Robert Aldwinckle microsoft.public.windows.vista.performance maintenance 2 12-11-2007 07:51
RE: 80073712 MNTequila microsoft.public.windowsupdate 4 12-11-2007 07:51
code 80073712 tmar microsoft.public.windows.vista.performance maintenance 7 07-18-2007 18:45




All times are GMT +1. The time now is 09:40.




Driver Scanner - Free Scan Now

Vistaheads.com is part of the Heads Network. See also XPHeads.com , Win7Heads.com and Win8Heads.com.


Design by Vjacheslav Trushkin for phpBBStyles.com.
Powered by vBulletin® Version 3.6.7
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.6.0 RC 2

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120