tango13 wrote:
> hi i have xp prof sp3 (freshly repaired) but the problem happens
> after a trojan raid my pc.
> if i try to start the automatic update service or the intelligent
> background transmission service. it tells me no file found.
> so no manual update via ms webpage.
> if i look in update.log some veresion seems too low.
> FATAL: Update required for C:\WINDOWS\system32\cdm.dll: target
> version =
> 5.5.3790.5512, required version = 7.2.6001.788
> FATAL: Update required for C:\WINDOWS\system32\wuapi.dll: target
> version =
> 5.4.3790.5512, required version = 7.2.6001.788
> FATAL: Update required for C:\WINDOWS\system32\wuauclt.exe: target
> version =
> 5.4.3790.5512, required version = 7.2.6001.788
> FATAL: Update required for C:\WINDOWS\system32\wuaucpl.cpl: target
> version =
> 5.4.3790.5512, required version = 7.2.6001.788
> FATAL: Update required for C:\WINDOWS\system32\wuaueng.dll: target
> version =
> 5.4.3790.5512, required version = 7.2.6001.788
> FATAL: Update required for C:\WINDOWS\system32\wucltui.dll: target
> version =
> 5.4.3790.5512, required version = 7.2.6001.788
> FATAL: Update required for C:\WINDOWS\system32\wups.dll: target
> version =
> 5.4.3790.5512, required version = 7.2.6001.788
> FATAL: Update required for C:\WINDOWS\system32\wups2.dll: target
> version =
> 0.0.0.0, required version = 7.2.6001.788
> Setup * IsUpdateRequired = Yes
>
> the mui files seem ok!
> more important is the following:
> Registering binary: C:\WINDOWS\system32\regsvr32.exe /s
> "C:\WINDOWS\system32\wuaueng.dll"
> 2009-06-22 22:58:06:125 4056 cc4 Misc =========== Logging
> initialized (build: 7.2.6001.788, tz: +0200) ===========
> 2009-06-22 22:58:06:125 4056 cc4 Misc = Process:
> C:\WINDOWS\system32\regsvr32.exe
> 2009-06-22 22:58:06:125 4056 cc4 Misc = Module:
> C:\WINDOWS\system32\wuaueng.dll
> 2009-06-22 22:58:06:125 4056 cc4 Service FATAL: ChangeServiceConfig
> failed with error 0x80070005
> 2009-06-22 22:58:06:125 4056 cc4 Service FATAL: WU client fail to
> create WU service with error 0x80070005
>
> can you help?
> thanks Thomas
Download, install, run, update and perform a full scan (separately) with the
following two applications (freeware versions are the ones to use for this):
SuperAntiSpyware
http://www.superantispyware.com/
MalwareBytes
http://www.malwarebytes.com/
After performing a full scan with one and then the other and removing
whatever they both find completely, you may uninstall these products,
if you wish.
Download and run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx
Reboot.
Search your registry for %fystem and replace the "f" with an "s". May be
three or four matches.
Download/Install the latest Windows Installer (for your OS):
( Windows XP 32-bit : WindowsXP-KB942288-v3-x86.exe )
http://www.microsoft.com/downloadS/d...displaylang=en
and...
Download the latest version of the Windows Update agent from here (x86):
http://go.microsoft.com/fwlink/?LinkID=91237
.... and save it to the root of your C:\ drive. After saving it to the root
of the C:\ drive, do the following:
Close all Internet Explorer windows and other applications.
Start button --> RUN and type in:
%SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
--> Click OK.
(If asked, select "Run.) --> Click on NEXT --> Select "I agree" and click on
NEXT --> When it finishes installing, click on "Finish"...
Reboot.
Then follow the instructions here:
How do I reset Windows Update components?
http://support.microsoft.com/kb/971058
and..
Log on as an user with administrative rights and open Internet Explorer and
visit
http://windowsupdate.microsoft.com/ and select to do a CUSTOM scan...
(Every time you are about to click on something while at these web pages -
first press and hold down the CTRL key while you click on it. You can
release the CTRL key after clicking each time.)
Once the scan is done, select just _ONE_ of the high priority updates
(deselect any others) and install it.
Reboot again.
If it did work - try the web page again - selecting no more than 3-5 at a
time.
The Optional Software updates are generally safe - although I recommend
against the "Windows Search" one and any of the "Office Live" ones for
now. I would completely avoid the Optional Hardware updates. Also - I do
not see any urgent need to install Internet Explorer 8 at this time.
Come back - let us know if that worked.
.... Really - come back and let everyone know if that worked.
--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html