There is a very good chance that you are seeing the effects of a hijackware
NB: If you had no anti-virus application installed or the subscription had
expired *when the machine first got infected* and/or your subscription has
since expired and/or the machine's not been kept fully-patched at Windows
Update, don't waste your time with any of the below: Format & reinstall
Windows. A Repair Install will NOT help!
1. See if you can download/run the MSRT manually:
NB: Run the FULL scan, not the QUICK scan! You may need to download the
MSRT on a non-infected machine, then transfer MRT.EXE to the infected
machine and rename it to SCAN.EXE before running it.
2. [WinXP ONLY!! =>] Run the Windows Live Safety Center's 'Protection' scan
(only!) in Safe Mode with Networking, if need be:
3. Run a /thorough/ check for hijackware, including posting the requested
logs in an appropriate forum, not here.
Checking for/Help with Hijackware
**Chances are you will need to seek expert assistance in
or other appropriate forums as well.**
If these procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> Automatic Windows Update will not work. I have tried the following: I
> into all programs chose windows update. When it checked for updates it
> stated that, "The site cannot continue because one or more of these
> services is not running: 1. Automatic update 2. Background Intelligent
> Transfer Service and 3. Even Log. I followed solutions for all 3
> possibilites. For all of the solutions found in "Services" (run than
> services.msc) the start and stop buttons were grayed out so I could not
> click on start as suggested. As well, every time I changed the Automatic
> updates to Enable and clicked, "apply" it would default back to disable.
> I have a virus. I had Trend Micro which had been turned off by my kids so
> they could go on music sharing websites. Thats when the virus happend. I
> have since purchased Norton Internet Security and removed trend micro. One
> of the high risk vulnarabilites was called, "Vundo". I am not sure if this
> is related or not. I am not super computer litterate so any help is