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Update failed to install

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 06-19-2009
Kim
 

Posts: n/a
Update failed to install
The folllowing updates failed to install:
Security Update for the 2007 Microsoft Office System (KB969613)
Security Update for the 2007 Microsoft Office System (KB969679)
They both return error code 0x8007066F. I can find nothing on the support
site or the Knowledge base to help me.
Any suggestions? I am running Office 2007 and Windows XP
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  #2 (permalink)  
Old 06-19-2009
PA Bear [MS MVP]
 

Posts: n/a
Re: Update failed to install
Insert your Office 2007 CD into the appropriate drive bay.

Kim wrote:
> The folllowing updates failed to install:
> Security Update for the 2007 Microsoft Office System (KB969613)
> Security Update for the 2007 Microsoft Office System (KB969679)
> They both return error code 0x8007066F. I can find nothing on the support
> site or the Knowledge base to help me.
> Any suggestions? I am running Office 2007 and Windows XP


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  #3 (permalink)  
Old 06-19-2009
Kim
 

Posts: n/a
Re: Update failed to install
That didn't work. I am still getting the failed installation error.

"PA Bear [MS MVP]" wrote:

> Insert your Office 2007 CD into the appropriate drive bay.
>
> Kim wrote:
> > The folllowing updates failed to install:
> > Security Update for the 2007 Microsoft Office System (KB969613)
> > Security Update for the 2007 Microsoft Office System (KB969679)
> > They both return error code 0x8007066F. I can find nothing on the support
> > site or the Knowledge base to help me.
> > Any suggestions? I am running Office 2007 and Windows XP

>
>

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  #4 (permalink)  
Old 06-20-2009
PA Bear [MS MVP]
 

Posts: n/a
Re: Update failed to install
See the "How to obtain help..." section of
http://support.microsoft.com/kb/969679 or
http://support.microsoft.com/kb/969613.

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB969613).

PS: Here's an archived, related thread from about a year ago:
http://groups.google.com/group/micro...7650b960aee965

More:
http://groups.google.com/groups/sear...rch=&scoring=d

--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Kim wrote:
> That didn't work. I am still getting the failed installation error.
>
> "PA Bear [MS MVP]" wrote:
>> Insert your Office 2007 CD into the appropriate drive bay.
>>
>> Kim wrote:
>>> The folllowing updates failed to install:
>>> Security Update for the 2007 Microsoft Office System (KB969613)
>>> Security Update for the 2007 Microsoft Office System (KB969679)
>>> They both return error code 0x8007066F. I can find nothing on the
>>> support
>>> site or the Knowledge base to help me.
>>> Any suggestions? I am running Office 2007 and Windows XP


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  #5 (permalink)  
Old 07-21-2009
dbrot
 

Posts: n/a
RE: Update failed to install
I also am getting this error on a few workstations. KB969613 & KB969679 fail
with a 0x8007006e error

"Kim" wrote:

> The folllowing updates failed to install:
> Security Update for the 2007 Microsoft Office System (KB969613)
> Security Update for the 2007 Microsoft Office System (KB969679)
> They both return error code 0x8007066F. I can find nothing on the support
> site or the Knowledge base to help me.
> Any suggestions? I am running Office 2007 and Windows XP

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  #6 (permalink)  
Old 07-22-2009
PA Bear [MS MVP]
 

Posts: n/a
Re: Update failed to install
To avoid confusion, please begin a new thread about your specific problems,
especially since you're getting a different error. State your IE version
and full Windows version (e.g., WinXP SP3; Vista SP2) in your first post.

dbrot wrote:
> I also am getting this error on a few workstations. KB969613 & KB969679
> fail with a 0x8007006e error
>
>> The folllowing updates failed to install:
>> Security Update for the 2007 Microsoft Office System (KB969613)
>> Security Update for the 2007 Microsoft Office System (KB969679)
>> They both return error code 0x8007066F. I can find nothing on the
>> support
>> site or the Knowledge base to help me.
>> Any suggestions? I am running Office 2007 and Windows XP


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  #7 (permalink)  
Old 07-23-2009
albertd
 

Posts: n/a
RE: Update failed to install
I have the exact same problem and have found nothing either. HELP!?!

"Kim" wrote:

> The folllowing updates failed to install:
> Security Update for the 2007 Microsoft Office System (KB969613)
> Security Update for the 2007 Microsoft Office System (KB969679)
> They both return error code 0x8007066F. I can find nothing on the support
> site or the Knowledge base to help me.
> Any suggestions? I am running Office 2007 and Windows XP

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