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Windows Update not working

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 06-19-2009
gbrethen
 

Posts: n/a
Windows Update not working
Windows update fails with error code 80243004. Any ideas. I don't know if
it is even downloading the updates. Need help.
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  #2 (permalink)  
Old 06-19-2009
Shenan Stanley
 

Posts: n/a
Re: Windows Update not working
gbrethen wrote:
> Windows update fails with error code 80243004. Any ideas. I don't
> know if it is even downloading the updates. Need help.


Operating System?
Service pack?

Start button --> RUN (no "RUN"? Press the "Windows Key" + R on your
keyboard) --> type in:
winver
--> Click OK.

The picture at the top of the window that opens will give you the general
(Operating System name) while the line starting with the word "version" will
give you the rest of the story. Post both in response to this message
verbatim. ;-)

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


Reply With Quote
  #3 (permalink)  
Old 06-19-2009
PA Bear [MS MVP]
 

Posts: n/a
Re: Windows Update not working
Please state your full Windows version (e.g., WinXP SP3; Vista x64 SP2).

0x80243004 WU_E_TRAYICON_FAILURE
A failure occurred when trying to create an icon in the taskbar notification
area.

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

Has a Norton or McAfee application ever been installed on this machine
(e.g., a free-trial version that came preinstalled when you bought it)?

Any other errors in WindowsUpdate.log?

How to read the WindowsUpdate.log file
http://support.microsoft.com/kb/902093
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


gbrethen wrote:
> Windows update fails with error code 80243004. Any ideas. I don't know
> if
> it is even downloading the updates. Need help.


Reply With Quote
  #4 (permalink)  
Old 06-19-2009
gbrethen
 

Posts: n/a
Re: Windows Update not working
Windows Vista Version 6.0(Build 6001: Service Pack 1)

"Shenan Stanley" wrote:

> gbrethen wrote:
> > Windows update fails with error code 80243004. Any ideas. I don't
> > know if it is even downloading the updates. Need help.

>
> Operating System?
> Service pack?
>
> Start button --> RUN (no "RUN"? Press the "Windows Key" + R on your
> keyboard) --> type in:
> winver
> --> Click OK.
>
> The picture at the top of the window that opens will give you the general
> (Operating System name) while the line starting with the word "version" will
> give you the rest of the story. Post both in response to this message
> verbatim. ;-)
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
>

Reply With Quote
  #5 (permalink)  
Old 06-19-2009
gbrethen
 

Posts: n/a
Re: Windows Update not working
Vista x32 sp1

* Regulation call complete. 0x00000000
2009-06-19 13:12:47:403 1132 a70 DnldMgr *********** DnldMgr: New download
job [UpdateId = {80CB207F-FF56-416E-BAD3-87B9837C4ECE}.103] ***********
2009-06-19 13:12:47:403 1132 a70 DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
80CB207F-FF56-416E-BAD3-87B9837C4ECE is "PerUpdate" regulated and can NOT
download. Sequence 4400 vs AcceptRate 0.
2009-06-19 13:12:47:403 1132 a70 DnldMgr * Update is not allowed to
download due to regulation.
2009-06-19 13:12:47:463 1132 a70 DnldMgr *********** DnldMgr: New download
job [UpdateId = {D2B3D0A5-5015-4A18-9D83-E0044200E091}.103] ***********
2009-06-19 13:12:47:464 1132 a70 DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
D2B3D0A5-5015-4A18-9D83-E0044200E091 is "PerUpdate" regulated and can NOT
download. Sequence 4400 vs AcceptRate 0.
2009-06-19 13:12:47:464 1132 a70 DnldMgr * Update is not allowed to
download due to regulation.
2009-06-19 13:12:47:464 1132 a70 DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
80CB207F-FF56-416E-BAD3-87B9837C4ECE is "PerUpdate" regulated and can NOT
download. Sequence 4400 vs AcceptRate 0.
2009-06-19 13:12:47:464 1132 a70 DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
D2B3D0A5-5015-4A18-9D83-E0044200E091 is "PerUpdate" regulated and can NOT
download. Sequence 4400 vs AcceptRate 0.
2009-06-19 13:12:47:464 1132 a70 DnldMgr *********** DnldMgr: New download
job [UpdateId = {C89B9346-9511-4C47-8C45-EBC21CE363F3}.104] ***********
2009-06-19 13:12:47:464 1132 a70 DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
C89B9346-9511-4C47-8C45-EBC21CE363F3 is "PerUpdate" regulated and can NOT
download. Sequence 4400 vs AcceptRate 0.
2009-06-19 13:12:47:464 1132 a70 DnldMgr * Update is not allowed to
download due to regulation.
2009-06-19 13:12:47:464 1132 a70 DnldMgr *********** DnldMgr: New download
job [UpdateId = {555DAF76-30AE-4B2A-ADC5-F6E064156E05}.104] ***********
2009-06-19 13:12:47:464 1132 a70 DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
555DAF76-30AE-4B2A-ADC5-F6E064156E05 is "PerUpdate" regulated and can NOT
download. Sequence 4400 vs AcceptRate 0.
2009-06-19 13:12:47:464 1132 a70 DnldMgr * Update is not allowed to
download due to regulation.
2009-06-19 13:12:47:464 1132 a70 DnldMgr *********** DnldMgr: New download
job [UpdateId = {CC9A9E0B-A759-427A-B1DF-8A72AB6255F0}.104] ***********
2009-06-19 13:12:47:464 1132 a70 DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
CC9A9E0B-A759-427A-B1DF-8A72AB6255F0 is "PerUpdate" regulated and can NOT
download. Sequence 4400 vs AcceptRate 0.
2009-06-19 13:12:47:465 1132 a70 DnldMgr * Update is not allowed to
download due to regulation.
2009-06-19 13:12:47:465 1132 a70 DnldMgr *********** DnldMgr: New download
job [UpdateId = {306910F8-9FF2-408C-89ED-1812BEFD2CF6}.104] ***********
2009-06-19 13:12:47:465 1132 a70 DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
306910F8-9FF2-408C-89ED-1812BEFD2CF6 is "PerUpdate" regulated and can NOT
download. Sequence 4400 vs AcceptRate 0.
2009-06-19 13:12:47:465 1132 a70 DnldMgr * Update is not allowed to
download due to regulation.
2009-06-19 13:12:47:465 1132 a70 DnldMgr *********** DnldMgr: New download
job [UpdateId = {E3EADAE7-715E-4DC3-B9FE-3A21D8CC12A7}.104] ***********
2009-06-19 13:12:47:465 1132 a70 DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
E3EADAE7-715E-4DC3-B9FE-3A21D8CC12A7 is "PerUpdate" regulated and can NOT
download. Sequence 4400 vs AcceptRate 0.
2009-06-19 13:12:47:465 1132 a70 DnldMgr * Update is not allowed to
download due to regulation.
2009-06-19 13:12:47:465 1132 a70 DnldMgr *********** DnldMgr: New download
job [UpdateId = {761EC8CE-B7CA-4F29-9600-57640B11B513}.104] ***********
2009-06-19 13:12:47:465 1132 a70 DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
761EC8CE-B7CA-4F29-9600-57640B11B513 is "PerUpdate" regulated and can NOT
download. Sequence 4400 vs AcceptRate 0.
2009-06-19 13:12:47:465 1132 a70 DnldMgr * Update is not allowed to
download due to regulation.
2009-06-19 13:12:47:465 1132 a70 DnldMgr *********** DnldMgr: New download
job [UpdateId = {5689F547-67A3-4580-A9C0-D7299DC628E5}.104] ***********
2009-06-19 13:12:47:465 1132 a70 DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
5689F547-67A3-4580-A9C0-D7299DC628E5 is "PerUpdate" regulated and can NOT
download. Sequence 4400 vs AcceptRate 0.
2009-06-19 13:12:47:466 1132 a70 DnldMgr * Update is not allowed to
download due to regulation.
2009-06-19 13:12:47:466 1132 a70 DnldMgr *********** DnldMgr: New download
job [UpdateId = {0F7CAADF-A826-4739-9F45-2212E76F3085}.104] ***********
2009-06-19 13:12:47:466 1132 a70 DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
0F7CAADF-A826-4739-9F45-2212E76F3085 is "PerUpdate" regulated and can NOT
download. Sequence 4400 vs AcceptRate 0.
2009-06-19 13:12:47:466 1132 a70 DnldMgr * Update is not allowed to
download due to regulation.
2009-06-19 13:12:47:466 1132 a70 DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
C89B9346-9511-4C47-8C45-EBC21CE363F3 is "PerUpdate" regulated and can NOT
download. Sequence 4400 vs AcceptRate 0.
2009-06-19 13:12:47:466 1132 a70 DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
555DAF76-30AE-4B2A-ADC5-F6E064156E05 is "PerUpdate" regulated and can NOT
download. Sequence 4400 vs AcceptRate 0.
2009-06-19 13:12:47:466 1132 a70 DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
CC9A9E0B-A759-427A-B1DF-8A72AB6255F0 is "PerUpdate" regulated and can NOT
download. Sequence 4400 vs AcceptRate 0.
2009-06-19 13:12:47:466 1132 a70 DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
306910F8-9FF2-408C-89ED-1812BEFD2CF6 is "PerUpdate" regulated and can NOT
download. Sequence 4400 vs AcceptRate 0.
2009-06-19 13:12:47:466 1132 a70 DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
E3EADAE7-715E-4DC3-B9FE-3A21D8CC12A7 is "PerUpdate" regulated and can NOT
download. Sequence 4400 vs AcceptRate 0.
2009-06-19 13:12:47:466 1132 a70 DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
761EC8CE-B7CA-4F29-9600-57640B11B513 is "PerUpdate" regulated and can NOT
download. Sequence 4400 vs AcceptRate 0.
2009-06-19 13:12:47:466 1132 a70 DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
5689F547-67A3-4580-A9C0-D7299DC628E5 is "PerUpdate" regulated and can NOT
download. Sequence 4400 vs AcceptRate 0.
2009-06-19 13:12:47:467 1132 a70 DnldMgr Regulation:
{7971F918-A847-4430-9279-4A52D1EFE18D} - Update
0F7CAADF-A826-4739-9F45-2212E76F3085 is "PerUpdate" regulated and can NOT
download. Sequence 4400 vs AcceptRate 0.


"PA Bear [MS MVP]" wrote:

> Please state your full Windows version (e.g., WinXP SP3; Vista x64 SP2).
>
> 0x80243004 WU_E_TRAYICON_FAILURE
> A failure occurred when trying to create an icon in the taskbar notification
> area.
>
> What anti-virus application or security suite is installed and is your
> subscription current? What anti-spyware applications (other than Defender)?
> What third-party firewall (if any)?
>
> Has a Norton or McAfee application ever been installed on this machine
> (e.g., a free-trial version that came preinstalled when you bought it)?
>
> Any other errors in WindowsUpdate.log?
>
> How to read the WindowsUpdate.log file
> http://support.microsoft.com/kb/902093
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
>
>
> gbrethen wrote:
> > Windows update fails with error code 80243004. Any ideas. I don't know
> > if
> > it is even downloading the updates. Need help.

>
>

Reply With Quote
  #6 (permalink)  
Old 06-20-2009
PA Bear [MS MVP]
 

Posts: n/a
Re: Windows Update not working
Absent any serious numerical Errors elsewhere in your windowsupdate.log, you
are seeing a delay caused by excessive demand on the servers ("Update is not
allowed to download due to regulation"). It can take up to 7 days or more
(sometimes much more) for all Automatic Update users to get new updates when
so many have been released on the second Tuesday of a given month. See...

Updates are not downloaded or the “Automatic Updates” icon does not display
the status of downloads when you enable the Automatic Updates service:
http://support.microsoft.com/default.aspx/kb/910340

You should be able to install the updates by running Windows Update manually
instead: Understand that by doing so, you're pushing all other Automatic
Updates users further back in the queue (which may explain, at least in
part, why Automatic Updates hasn't brought them in for you yet).

NB: Vista SP2 (all ~475.5 MB of it) will be offered via Automatic Updates to
computers worldwide starting on Tuesday, 23 June 2009.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


gbrethen wrote:
> Vista x32 sp1
>
> * Regulation call complete. 0x00000000
> 2009-06-19 13:12:47:403 1132 a70 DnldMgr *********** DnldMgr: New
> download
> job [UpdateId = {80CB207F-FF56-416E-BAD3-87B9837C4ECE}.103] ***********
> 2009-06-19 13:12:47:403 1132 a70 DnldMgr Regulation:
> {7971F918-A847-4430-9279-4A52D1EFE18D} - Update
> 80CB207F-FF56-416E-BAD3-87B9837C4ECE is "PerUpdate" regulated and can NOT
> download. Sequence 4400 vs AcceptRate 0.
> 2009-06-19 13:12:47:403 1132 a70 DnldMgr * Update is not allowed to
> download due to regulation.
> <SNIP>
>
> "PA Bear [MS MVP]" wrote:
>> Please state your full Windows version (e.g., WinXP SP3; Vista x64 SP2).
>>
>> 0x80243004 WU_E_TRAYICON_FAILURE
>> A failure occurred when trying to create an icon in the taskbar
>> notification area.
>>
>> What anti-virus application or security suite is installed and is your
>> subscription current? What anti-spyware applications (other than
>> Defender)? What third-party firewall (if any)?
>>
>> Has a Norton or McAfee application ever been installed on this machine
>> (e.g., a free-trial version that came preinstalled when you bought it)?
>>
>> Any other errors in WindowsUpdate.log?
>>
>> How to read the WindowsUpdate.log file
>> http://support.microsoft.com/kb/902093
>>
>> gbrethen wrote:
>>> Windows update fails with error code 80243004. Any ideas. I don't know
>>> if it is even downloading the updates. Need help.


Reply With Quote
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