Error 800F0286 ... how do I **FIX** it

My SBS 2008 server thinks it's running on battery. It has something to do
with the UPS monitoring software.

Anyhow, Windows Update tried to install Service Pack 2 and failed with code
800F0829, computer is running on battery. I figured out how to convince the
computer it's not on battery (in Device Manager, disable Batteries\HID UPS
Battery). I re-ran Windows Update and it failed with code 800F0286. The
previous failed installation is in the update history and blocking any
further updates.

How do I get that failed update out of the list??

Please do not post a link to the windowshelp.microsoft.com article on this
error; that does not give any useful hints on how to fix it. Please do not
refer me to any links in the update history window; they do not have any
reference at all to this problem. Please do not refer me to Microsoft's
"free" email support for Windows Update; I have no interest in ponying up
$210 in the hope that maybe Microsoft will give it back.

I would appreciate an explanation of how to get that update out of the list,
or a link to an explanation of how to get the update out of the list. Thank
you.

Jon Fleming wrote:
> My SBS 2008 server thinks it's running on battery. It has something
> to do with the UPS monitoring software.
>
> Anyhow, Windows Update tried to install Service Pack 2 and failed
> with code 800F0829, computer is running on battery. I figured out
> how to convince the computer it's not on battery (in Device
> Manager, disable Batteries\HID UPS Battery). I re-ran Windows
> Update and it failed with code 800F0286. The previous failed
> installation is in the update history and blocking any further
> updates.
>
> How do I get that failed update out of the list??
>
> Please do not post a link to the windowshelp.microsoft.com article
> on this error; that does not give any useful hints on how to fix
> it. Please do not refer me to any links in the update history
> window; they do not have any reference at all to this problem.
> Please do not refer me to Microsoft's "free" email support for
> Windows Update; I have no interest in ponying up $210 in the hope
> that maybe Microsoft will give it back.
>
> I would appreciate an explanation of how to get that update out of
> the list, or a link to an explanation of how to get the update out
> of the list. Thank you.

Delete your history, install.

--
Shenan Stanley
MS-MVP
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