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Re: error code 80073712

microsoft.public.windowsupdate






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Old 06-13-2009
ke!th
 

Posts: n/a
Re: error code 80073712
Hi, this is funny, but I did the first 2 steps
> 1) Open CMD prompt as Administrator
> 2) Enter the following: takeown /f C:\Windows\winsxs\pending.xml

of the instructions and Windows Update started working on it's own. I don't
know if I will get any more errors, but that is a start. I tried the other
steps and it could not find the file, so I hope this will work.

Thanks,
Keith

"Tyeguy37" wrote:

> On Sep 18, 4:14 am, "TaurArian [MS-MVP]"
> <taurarianREMOVEC...@gmail.com> wrote:
> > The "WindowsFeatures" dialog box is empty inWindowsVista, or you receive anerror
> > message that includes the following code when you try to useWindowsUpdate: "0x80073712"http://support.microsoft.com/kb/931712/en-us
> >
> > --
> > ====================================
> > TaurArian [MS-MVP] 2005-2008 - Australia
> > ====================================
> > How to make a good post:http://www.dts-l.org/goodpost.htm
> > Defending your machine:http://defendingyourmachine2.blogspo....org/index.htm
> >
> > Emails will not be acknowledged - please post to the newsgroup so all may benefit.
> >
> > "Bartgoffin" <bartgof...@news.postalias> wrote in message
> >
> > news:80FCFAFB-24E6-42E9-A395-DDE7E9D27076@microsoft.com...
> > | Hello,
> > |
> > | I get thiserrorwhen I tried to usewindowsupdateon a Vista Bussines
> > | computer.
> > | its also happens whenwindowsis starting. there is at this moment noupdate
> > | installed.
> > | I have checked the KB but thiserrorcode is not to be found.
> > |
> > | Is there anyone with the same problem and found a solution?
> > |
> > | Thanks in advange.
> > |
> > | Gr. Bart

>
> FOUND A SOLUTION: This is what I did to fix this issue on my
> Vista-32bit (based on a solution I found on a website, but I can't
> remember where):
>
> 1) Open CMD prompt as Administrator
> 2) Enter the following: takeown /f C:\Windows\winsxs\pending.xml
> 3) Enter the following, and type in your username in the designated
> place: cacls C:\Windows\winsxs\pending.xml /G <EnterUsernameHere>:F
> 4) Go to C:\Windows\winsxs\ and rename the pending.xml file to
> pending.bak
> 5) Run Windows Update again, and you should be all set!
>
>

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