Re: Windows Update Problem

[crosspost to Windows Update newsgroup]

Are you running WinXP Pro or WinXP Home, Gus?

> This happened after I reinstalled Windows on this computer.

What problems were you having that you thought a "reinstall" would resolve?

Did you do a Repair Install or did you format and do a clean install?

Did you use the CDs that came with the machine or the hidden Recovery
Partition to do the "reinstall" or did you use CDs that came with a
different computer?

Is the computer in question the one that you "inherited" earlier this year?
cf.
http://groups.google.com/group/micro...6e520945ea4d4f

--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


gus wrote:
> Using WinXP, trying to access Windows Update site, I get the message
> below. Other
> info is .....
>
> -There's only one user on this computer, who *is* a member of the
> Administrator's group.
> The account "Administrator" does not show up in User Accounts, but
> when I try to create it, the system says the account already exists.
>
> -This happened after I reinstalled Windows on this computer.
>
> Help appreciated ....
> --------------------------------------------
>
> " To install updates from this website, you must be logged on as an
> administrator or a member of the Administrators group on your
> computer. If you use Windows XP, you can see if you are an
> administrator by going to User Accounts in Control Panel.
>
> Note: If your computer is connected to a network, network policy
> settings might also prevent you using this website. Contact your
> system administrator for help with updates."