Update looks for files in non-existent location

I have tried to use Windows Update to update .NET 3.5 and Silverlight on
my XP Home system. The files were downloaded and installation started
but then stopped with a complaint that it was looking for a file on
j:\temp\<alphanumeric gobbledygook>.

I do have a j: drive (internal not external) but no directory named temp
on that drive. I tried removing Silverlight, but the uninstaller still
looked for a file it couldn't find.

I tried the update again, but Windows Update goes straight says the file
has been downloaded already, and it goes straight to "install."

I tried uninstalling .NET 3.5, but it complains that it can't find ....?

I tried reinstalling .NET 3.5 from scratch, but installation failed.

How do I solve this problem?

Perce

..NET Framework update =>

1. Before doing anything else, write down the .NET Framework versions which
are already installed:

How to determine which versions of the .NET Framework are installed and
whether service packs have been applied
http://support.microsoft.com/kb/318785

2. Now see Resolution Method 2 in http://support.microsoft.com/kb/923100
(ignore the title). After running the appropriate/needed tool, (re)install
all .NET Framework versions manually using the download links on the page.

Silverlight update => Easiest resolution is to uninstall Silverlight via
Add/Remove Programs, reboot, and then install Silverlight v2:
http://www.microsoft.com/silverlight...s/install.aspx
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Percival P. Cassidy wrote:
> I have tried to use Windows Update to update .NET 3.5 and Silverlight on
> my XP Home system. The files were downloaded and installation started
> but then stopped with a complaint that it was looking for a file on
> j:\temp\<alphanumeric gobbledygook>.
>
> I do have a j: drive (internal not external) but no directory named temp
> on that drive. I tried removing Silverlight, but the uninstaller still
> looked for a file it couldn't find.
>
> I tried the update again, but Windows Update goes straight says the file
> has been downloaded already, and it goes straight to "install."
>
> I tried uninstalling .NET 3.5, but it complains that it can't find ....?
>
> I tried reinstalling .NET 3.5 from scratch, but installation failed.
>
> How do I solve this problem?
>
> Perce