Windows XP Media Centre & Windows Media Player 11

I have been uable to run automatic updates or manual installations for
Windows XP Media Center and Windows Media Player 11. Each time I try to run
them I receive a message saying that they have failed. Could anyone explain
why this is happening and how I can fix the problem and update my softwear.
--
the oldest newbie in town.

Hi Mac, we need a bit more information -

Please have a look at this article: http://support.microsoft.com/kb/906602
Scroll to: How to identify the specific handler
Then post back with some more information like error codes etc that may be
in the windowsupdate.log

Thank you.
--
Disclaimer: The information has been posted "as is" with no warranties or
guarantees and doesn''t give any rights.



"Mac" wrote:

> I have been uable to run automatic updates or manual installations for
> Windows XP Media Center and Windows Media Player 11. Each time I try to run
> them I receive a message saying that they have failed. Could anyone explain
> why this is happening and how I can fix the problem and update my softwear.
> --
> the oldest newbie in town.

How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues
http://support.microsoft.com/kb/906602

1. See the "Need more help? Tell us what problem you are having" section of
http://support.microsoft.com/ph/6527

2. You cannot install some updates or programs
http://support.microsoft.com/kb/822798

3a. Check your WindowsUpdate.log (%windir%\WindowsUpdate.log) for errors
associated with the download/install.

How to read the WindowsUpdate.log file
http://support.microsoft.com/kb/902093

3b. Compare errors to those listed here:
http://www.bleepingcomputer.com/blog...showentry=1122
and/or go to http://windowsupdate.microsoft.com > click on Help and Support
link in left pane > Solve problems on your own.

================

How do I reset the Windows Update settings?
http://support.microsoft.com/kb/971058

================

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

WMP-specific newsgroup: microsoft.public.windowsmedia.player
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002



Mac wrote:
> I have been uable to run automatic updates or manual installations for
> Windows XP Media Center and Windows Media Player 11. Each time I try to
> run
> them I receive a message saying that they have failed. Could anyone
> explain
> why this is happening and how I can fix the problem and update my
> softwear.

"PA Bear [MS MVP]" wrote:

> How to troubleshoot Windows Update, Microsoft Update, and Windows Server
> Update Services installation issues
> http://support.microsoft.com/kb/906602
>
> 1. See the "Need more help? Tell us what problem you are having" section of
> http://support.microsoft.com/ph/6527
>
> 2. You cannot install some updates or programs
> http://support.microsoft.com/kb/822798
>
> 3a. Check your WindowsUpdate.log (%windir%\WindowsUpdate.log) for errors
> associated with the download/install.
>
> How to read the WindowsUpdate.log file
> http://support.microsoft.com/kb/902093
>
> 3b. Compare errors to those listed here:
> http://www.bleepingcomputer.com/blog...showentry=1122
> and/or go to http://windowsupdate.microsoft.com > click on Help and Support
> link in left pane > Solve problems on your own.
>
> ================
>
> How do I reset the Windows Update settings?
> http://support.microsoft.com/kb/971058
>
> ================
>
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
>
> Support for Windows Update:
> http://support.microsoft.com/gp/wusupport
>
> WMP-specific newsgroup: microsoft.public.windowsmedia.player
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
>
>
>
> Mac wrote:
> > I have been uable to run automatic updates or manual installations for
> > Windows XP Media Center and Windows Media Player 11. Each time I try to
> > run
> > them I receive a message saying that they have failed. Could anyone
> > explain
> > why this is happening and how I can fix the problem and update my
> > softwear.
>
>