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my cd disc drives g: and h: will not recognize my norton 360 disc!

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  #1 (permalink)  
Old 05-25-2009
xxWOLFxx
 

Posts: n/a
my cd disc drives g: and h: will not recognize my norton 360 disc!
i've been trying to download norton 360 for a while, and i've had zero luck,
now i'm getting viruses that are trying to get me to accept shadey programs.
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  #2 (permalink)  
Old 05-25-2009
Shenan Stanley
 

Posts: n/a
Re: my cd disc drives g: and h: will not recognize my norton 360 disc!
xxWOLFxx wrote:
> i've been trying to download norton 360 for a while, and i've had
> zero luck, now i'm getting viruses that are trying to get me to
> accept shadey programs.


What does Symantec tell you?
(Norton 360 is a Symantec product and if you are trying to download it from
their web site (assuming you purchased it) they should provide customer
service.)

Personally - I think you would be better off with some other *just*
antivirus application and maybe a active antimalware protection application
and the Windows Firewall. Likely use much less resources and give you the
same if not better protection.

My suggestion, get MalwareBytes (www.malwarebytes.com) and install the free
version, update and do a full scan with it to see if you find/get rid of
anything currently infesting your system.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


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  #3 (permalink)  
Old 05-25-2009
PA Bear [MS MVP]
 

Posts: n/a
Re: my cd disc drives g: and h: will not recognize my norton 360 disc!
Too late now.

Backup your personal data, then do a format & clean install of Windows.
Please note that a Repair Install (AKA in-place upgrade) will NOT fix this!

After the clean install, you'll have the equivalent of a "new computer" so
take care of everything on the following page before otherwise connecting
the machine to the internet or a network and before using a USB key that
isn't brand-new or hasn't been freshly formatted:

5 steps to help protect your new computer before you go online
http://www.microsoft.com/protect/com...nced/xppc.mspx

Also see:

Steps To Help Prevent Spyware
http://www.microsoft.com/protect/com...e/prevent.mspx

Rogue Security Software - Microsoft Security:
http://www.microsoft.com/protect/com...ses/rogue.mspx
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


xxWOLFxx wrote:
> i've been trying to download norton 360 for a while, and i've had zero
> luck,
> now i'm getting viruses that are trying to get me to accept shadey
> programs.


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