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1 Out Of 30+ Clients Not Reporting In WSUS - Error 8007007a

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 05-20-2009
Gramps98
 

Posts: n/a
1 Out Of 30+ Clients Not Reporting In WSUS - Error 8007007a
My problem is a bit different so I hope it was appropriate to ask a new
question.

I have a server running SBS2K3 SP2 and 30 or so client PCs with about half
running VISTA Business SP1 and the other half running XP-Pro SP3. All of the
PCs are reporting to WSUS and all are being updated. However, one of the XP
machines (according to WSUS) has not reported to the server yet.

I ran 'wuauclt /resetauthorization /detectnow' this morning on the subject
machine and on another that runs the same OS. I printed the logs and did a
side-by-side comparison. Everything looked ok except at the end of the
subject machine's report, where it kicks out the 8007007a error as you can
see here:

2009-05-20 09:07:20:313 1416 38c AU AU received policy change subscription
event
2009-05-20 09:07:53:656 1416 8c8 AU Triggering AU detection through
DetectNow API
2009-05-20 09:07:53:656 1416 8c8 AU Triggering Online detection
(non-interactive)
2009-05-20 09:07:53:656 1416 38c AU #############
2009-05-20 09:07:53:656 1416 38c AU ## START ## AU: Search for updates
2009-05-20 09:07:53:656 1416 38c AU #########
2009-05-20 09:07:53:656 1416 38c AU <<## SUBMITTED ## AU: Search for updates
[CallId = {2B4E6AE0-8353-40B7-AEC2-99BC3A589CB3}]
2009-05-20 09:07:53:656 1416 764 Agent *************
2009-05-20 09:07:53:656 1416 764 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2009-05-20 09:07:53:656 1416 764 Agent *********
2009-05-20 09:07:53:656 1416 764 Agent * Online = Yes; Ignore download
priority = No
2009-05-20 09:07:53:656 1416 764 Agent * Criteria = "IsHidden=0 and
IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
IsAssigned=1 and RebootRequired=1"
2009-05-20 09:07:53:656 1416 764 Agent * ServiceID =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
2009-05-20 09:07:53:656 1416 764 Agent * Search Scope = {Machine}
2009-05-20 09:07:53:656 1416 764 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wuident.cab:
2009-05-20 09:07:53:703 1416 764 Misc Microsoft signed: Yes
2009-05-20 09:07:53:719 1416 764 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wuident.cab:
2009-05-20 09:07:53:719 1416 764 Misc Microsoft signed: Yes
2009-05-20 09:07:53:735 1416 764 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wsus3setup.cab:
2009-05-20 09:07:53:735 1416 764 Misc Microsoft signed: Yes
2009-05-20 09:07:53:750 1416 764 Setup *********** Setup: Checking whether
self-update is required ***********
2009-05-20 09:07:53:750 1416 764 Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wsus3setup.inf
2009-05-20 09:07:53:750 1416 764 Setup Update NOT required for
C:\WINDOWS\system32\cdm.dll: target version = 7.2.6001.788, required version
= 7.1.6001.65
2009-05-20 09:07:53:750 1416 764 Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll: target version = 7.2.6001.788, required
version = 7.1.6001.65
2009-05-20 09:07:53:750 1416 764 Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.2.6001.788, required
version = 7.1.6001.65
2009-05-20 09:07:53:750 1416 764 Setup Update NOT required for
C:\WINDOWS\system32\wuauclt.exe: target version = 7.2.6001.788, required
version = 7.1.6001.65
2009-05-20 09:07:53:750 1416 764 Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.2.6001.788, required
version = 7.1.6001.65
2009-05-20 09:07:53:750 1416 764 Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.2.6001.788, required
version = 7.1.6001.65
2009-05-20 09:07:53:750 1416 764 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll: target version = 7.2.6001.788, required
version = 7.1.6001.65
2009-05-20 09:07:53:750 1416 764 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.2.6001.788, required
version = 7.1.6001.65
2009-05-20 09:07:53:750 1416 764 Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll: target version = 7.2.6001.788, required
version = 7.1.6001.65
2009-05-20 09:07:53:750 1416 764 Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.2.6001.788, required
version = 7.1.6001.65
2009-05-20 09:07:53:750 1416 764 Setup Update NOT required for
C:\WINDOWS\system32\wups.dll: target version = 7.2.6001.788, required version
= 7.1.6001.65
2009-05-20 09:07:53:750 1416 764 Setup Update NOT required for
C:\WINDOWS\system32\wups2.dll: target version = 7.2.6001.788, required
version = 7.1.6001.65
2009-05-20 09:07:53:750 1416 764 Setup Update NOT required for
C:\WINDOWS\system32\wuweb.dll: target version = 7.2.6001.788, required
version = 7.1.6001.65
2009-05-20 09:07:53:750 1416 764 Setup * IsUpdateRequired = No
2009-05-20 09:07:56:797 1416 764 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2009-05-20 09:07:56:797 1416 764 PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://wagsrv:8530/ClientWebService/client.asmx
2009-05-20 09:07:56:828 1416 764 PT WARNING: Cached cookie has expired or
new PID is available
2009-05-20 09:07:56:828 1416 764 PT Initializing simple targeting cookie,
clientId = 70d404c5-dbb0-4a01-b407-ef1fae30ff4c, target group = Vista
Business; XP Pro SP2, DNS name = meghan.wilsonargroup.local
2009-05-20 09:07:56:828 1416 764 PT Server URL =
http://wagsrv:8530/SimpleAuthWebService/SimpleAuth.asmx
2009-05-20 09:07:57:594 1416 764 PT +++++++++++ PT: Synchronizing extended
update info +++++++++++
2009-05-20 09:07:57:594 1416 764 PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://wagsrv:8530/ClientWebService/client.asmx
2009-05-20 09:08:00:266 1416 764 Agent * Found 0 updates and 46 categories
in search; evaluated appl. rules of 453 out of 754 deployed entities
2009-05-20 09:08:00:328 1416 764 Agent *********
2009-05-20 09:08:00:328 1416 764 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2009-05-20 09:08:00:328 1416 764 Agent *************
2009-05-20 09:08:00:328 1416 dd4 AU >>## RESUMED ## AU: Search for updates
[CallId = {2B4E6AE0-8353-40B7-AEC2-99BC3A589CB3}]
2009-05-20 09:08:00:328 1416 dd4 AU # 0 updates detected
2009-05-20 09:08:00:328 1416 dd4 AU #########
2009-05-20 09:08:00:328 1416 dd4 AU ## END ## AU: Search for updates
[CallId = {2B4E6AE0-8353-40B7-AEC2-99BC3A589CB3}]
2009-05-20 09:08:00:328 1416 dd4 AU #############
2009-05-20 09:08:00:328 1416 dd4 AU AU setting next detection timeout to
2009-05-21 00:06:53
2009-05-20 09:08:05:328 1416 764 Report REPORT EVENT:
{1D194FB4-F389-4B70-A0E0-7908628E8CC9} 2009-05-20
09:08:00:328-0500 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software
Synchronization Windows Update Client successfully detected 0 updates.
2009-05-20 09:08:05:328 1416 764 Report REPORT EVENT:
{E7D20B16-BD8C-43C4-9D60-0893779195C0} 2009-05-20
09:08:00:328-0500 1 156 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting client status.
2009-05-20 09:16:02:947 1416 764 Report WARNING: Reporter failed to upload
events with hr = 8007007a.
2009-05-20 09:32:57:934 1416 d3c Report WARNING: Reporter failed to upload
events with hr = 8007007a.
2009-05-20 09:56:38:916 1416 b8 Report WARNING: Reporter failed to upload
events with hr = 8007007a.
2009-05-20 10:22:11:896 1416 bbc Report WARNING: Reporter failed to upload
events with hr = 8007007a.

I'd appreciate any help that can be offered to determine why WSUS is saying
that the PC is not reporting.
--
Gramps98
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  #2 (permalink)  
Old 05-20-2009
MowGreen
 

Posts: n/a
Re: 1 Out Of 30+ Clients Not Reporting In WSUS - Error 8007007a
Since this newsgroup deals with Client updating issues, suggest you post
this to the WSUS NG:
http://www.microsoft.com/communities... date_services


MowGreen
===============
*-343-* FDNY
Never Forgotten
===============


Gramps98 wrote:

> My problem is a bit different so I hope it was appropriate to ask a new
> question.
>
> I have a server running SBS2K3 SP2 and 30 or so client PCs with about half
> running VISTA Business SP1 and the other half running XP-Pro SP3. All of the
> PCs are reporting to WSUS and all are being updated. However, one of the XP
> machines (according to WSUS) has not reported to the server yet.
>
> I ran 'wuauclt /resetauthorization /detectnow' this morning on the subject
> machine and on another that runs the same OS. I printed the logs and did a
> side-by-side comparison. Everything looked ok except at the end of the
> subject machine's report, where it kicks out the 8007007a error as you can
> see here:
>
> 2009-05-20 09:07:20:313 1416 38c AU AU received policy change subscription
> event
> 2009-05-20 09:07:53:656 1416 8c8 AU Triggering AU detection through
> DetectNow API
> 2009-05-20 09:07:53:656 1416 8c8 AU Triggering Online detection
> (non-interactive)
> 2009-05-20 09:07:53:656 1416 38c AU #############
> 2009-05-20 09:07:53:656 1416 38c AU ## START ## AU: Search for updates
> 2009-05-20 09:07:53:656 1416 38c AU #########
> 2009-05-20 09:07:53:656 1416 38c AU <<## SUBMITTED ## AU: Search for updates
> [CallId = {2B4E6AE0-8353-40B7-AEC2-99BC3A589CB3}]
> 2009-05-20 09:07:53:656 1416 764 Agent *************
> 2009-05-20 09:07:53:656 1416 764 Agent ** START ** Agent: Finding updates
> [CallerId = AutomaticUpdates]
> 2009-05-20 09:07:53:656 1416 764 Agent *********
> 2009-05-20 09:07:53:656 1416 764 Agent * Online = Yes; Ignore download
> priority = No
> 2009-05-20 09:07:53:656 1416 764 Agent * Criteria = "IsHidden=0 and
> IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
> IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
> IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
> DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
> IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
> IsAssigned=1 and RebootRequired=1"
> 2009-05-20 09:07:53:656 1416 764 Agent * ServiceID =
> {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
> 2009-05-20 09:07:53:656 1416 764 Agent * Search Scope = {Machine}
> 2009-05-20 09:07:53:656 1416 764 Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wuident.cab:
> 2009-05-20 09:07:53:703 1416 764 Misc Microsoft signed: Yes
> 2009-05-20 09:07:53:719 1416 764 Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wuident.cab:
> 2009-05-20 09:07:53:719 1416 764 Misc Microsoft signed: Yes
> 2009-05-20 09:07:53:735 1416 764 Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wsus3setup.cab:
> 2009-05-20 09:07:53:735 1416 764 Misc Microsoft signed: Yes
> 2009-05-20 09:07:53:750 1416 764 Setup *********** Setup: Checking whether
> self-update is required ***********
> 2009-05-20 09:07:53:750 1416 764 Setup * Inf file:
> C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wsus3setup.inf
> 2009-05-20 09:07:53:750 1416 764 Setup Update NOT required for
> C:\WINDOWS\system32\cdm.dll: target version = 7.2.6001.788, required version
> = 7.1.6001.65
> 2009-05-20 09:07:53:750 1416 764 Setup Update NOT required for
> C:\WINDOWS\system32\wuapi.dll: target version = 7.2.6001.788, required
> version = 7.1.6001.65
> 2009-05-20 09:07:53:750 1416 764 Setup Update NOT required for
> C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.2.6001.788, required
> version = 7.1.6001.65
> 2009-05-20 09:07:53:750 1416 764 Setup Update NOT required for
> C:\WINDOWS\system32\wuauclt.exe: target version = 7.2.6001.788, required
> version = 7.1.6001.65
> 2009-05-20 09:07:53:750 1416 764 Setup Update NOT required for
> C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.2.6001.788, required
> version = 7.1.6001.65
> 2009-05-20 09:07:53:750 1416 764 Setup Update NOT required for
> C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.2.6001.788, required
> version = 7.1.6001.65
> 2009-05-20 09:07:53:750 1416 764 Setup Update NOT required for
> C:\WINDOWS\system32\wuaueng.dll: target version = 7.2.6001.788, required
> version = 7.1.6001.65
> 2009-05-20 09:07:53:750 1416 764 Setup Update NOT required for
> C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.2.6001.788, required
> version = 7.1.6001.65
> 2009-05-20 09:07:53:750 1416 764 Setup Update NOT required for
> C:\WINDOWS\system32\wucltui.dll: target version = 7.2.6001.788, required
> version = 7.1.6001.65
> 2009-05-20 09:07:53:750 1416 764 Setup Update NOT required for
> C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.2.6001.788, required
> version = 7.1.6001.65
> 2009-05-20 09:07:53:750 1416 764 Setup Update NOT required for
> C:\WINDOWS\system32\wups.dll: target version = 7.2.6001.788, required version
> = 7.1.6001.65
> 2009-05-20 09:07:53:750 1416 764 Setup Update NOT required for
> C:\WINDOWS\system32\wups2.dll: target version = 7.2.6001.788, required
> version = 7.1.6001.65
> 2009-05-20 09:07:53:750 1416 764 Setup Update NOT required for
> C:\WINDOWS\system32\wuweb.dll: target version = 7.2.6001.788, required
> version = 7.1.6001.65
> 2009-05-20 09:07:53:750 1416 764 Setup * IsUpdateRequired = No
> 2009-05-20 09:07:56:797 1416 764 PT +++++++++++ PT: Synchronizing server
> updates +++++++++++
> 2009-05-20 09:07:56:797 1416 764 PT + ServiceId =
> {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
> http://wagsrv:8530/ClientWebService/client.asmx
> 2009-05-20 09:07:56:828 1416 764 PT WARNING: Cached cookie has expired or
> new PID is available
> 2009-05-20 09:07:56:828 1416 764 PT Initializing simple targeting cookie,
> clientId = 70d404c5-dbb0-4a01-b407-ef1fae30ff4c, target group = Vista
> Business; XP Pro SP2, DNS name = meghan.wilsonargroup.local
> 2009-05-20 09:07:56:828 1416 764 PT Server URL =
> http://wagsrv:8530/SimpleAuthWebService/SimpleAuth.asmx
> 2009-05-20 09:07:57:594 1416 764 PT +++++++++++ PT: Synchronizing extended
> update info +++++++++++
> 2009-05-20 09:07:57:594 1416 764 PT + ServiceId =
> {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
> http://wagsrv:8530/ClientWebService/client.asmx
> 2009-05-20 09:08:00:266 1416 764 Agent * Found 0 updates and 46 categories
> in search; evaluated appl. rules of 453 out of 754 deployed entities
> 2009-05-20 09:08:00:328 1416 764 Agent *********
> 2009-05-20 09:08:00:328 1416 764 Agent ** END ** Agent: Finding updates
> [CallerId = AutomaticUpdates]
> 2009-05-20 09:08:00:328 1416 764 Agent *************
> 2009-05-20 09:08:00:328 1416 dd4 AU >>## RESUMED ## AU: Search for updates
> [CallId = {2B4E6AE0-8353-40B7-AEC2-99BC3A589CB3}]
> 2009-05-20 09:08:00:328 1416 dd4 AU # 0 updates detected
> 2009-05-20 09:08:00:328 1416 dd4 AU #########
> 2009-05-20 09:08:00:328 1416 dd4 AU ## END ## AU: Search for updates
> [CallId = {2B4E6AE0-8353-40B7-AEC2-99BC3A589CB3}]
> 2009-05-20 09:08:00:328 1416 dd4 AU #############
> 2009-05-20 09:08:00:328 1416 dd4 AU AU setting next detection timeout to
> 2009-05-21 00:06:53
> 2009-05-20 09:08:05:328 1416 764 Report REPORT EVENT:
> {1D194FB4-F389-4B70-A0E0-7908628E8CC9} 2009-05-20
> 09:08:00:328-0500 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software
> Synchronization Windows Update Client successfully detected 0 updates.
> 2009-05-20 09:08:05:328 1416 764 Report REPORT EVENT:
> {E7D20B16-BD8C-43C4-9D60-0893779195C0} 2009-05-20
> 09:08:00:328-0500 1 156 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting client status.
> 2009-05-20 09:16:02:947 1416 764 Report WARNING: Reporter failed to upload
> events with hr = 8007007a.
> 2009-05-20 09:32:57:934 1416 d3c Report WARNING: Reporter failed to upload
> events with hr = 8007007a.
> 2009-05-20 09:56:38:916 1416 b8 Report WARNING: Reporter failed to upload
> events with hr = 8007007a.
> 2009-05-20 10:22:11:896 1416 bbc Report WARNING: Reporter failed to upload
> events with hr = 8007007a.
>
> I'd appreciate any help that can be offered to determine why WSUS is saying
> that the PC is not reporting.

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