Re: Problems installing new Windows Update software

A crossreference,

http://social.technet.microsoft.com/...f-788043e8bece

Most important is that people do find the error 0x8007007F when they
encounter it on the Windows Update Site.

Shems

(p.s.: the link might need an extension)
--
When the machne breaks down, we break down.


"Wan" wrote:

> Sorry, I didn't have any luck with this solution...by the way, the error code
> I got is 8007007f. I can't find this error code anywhere in my search, and
> the resolution to this. Will be very helpful if someone can help!!
>
> "PA Bear" wrote:
>
> > How to troubleshoot Windows Update, Microsoft Update, and Windows Server
> > Update Services installation issues:
> > http://support.microsoft.com/?kbid=906602
> >
> > Start a free Windows Update support incident request:
> > https://support.microsoft.com/oas/de...spx?gprid=6527
> >
> > Support for Windows Update:
> > http://support.microsoft.com/gp/wusupport
> >
> > Tip: Temporarily disable real-time protection by your anti-virus and/or
> > anti-spyware applications (e.g., CounterSpy, Spysweeper, Spybot, AVG
> > Anti-Spyware) and/or any third-party firewall (e.g., ZA) before attempting
> > to install the update(s).
> >
> > 1. See the "Need more help? Tell us what problem you are having" section of
> > http://support.microsoft.com/?scid=ph;en-us;6527
> >
> > 2. You cannot install some updates or programs
> > http://support.microsoft.com/default...b;en-us;822798
> >
> > 3a. Check Windowsupdate.log (%windir%\Windowsupdate.log) for errors
> > associated with the download/install.
> >
> > How to read the Windowsupdate.log file
> > http://support.microsoft.com/kb/902093
> >
> > 3b. Compare errors to those listed here:
> > http://www.bleepingcomputer.com/blog...showentry=1122
> > and/or go to http://windowsupdate.microsoft.com > click on Help and Support
> > link in left pane > Solve problems on your own.
> > --
> > ~Robear Dyer (PA Bear)
> > MS MVP-Windows (IE, OE, Security, Shell/User)
> > AumHa VSOP & Admin http://aumha.net
> > DTS-L http://dts-l.org/
> >
> > Wan wrote:
> > > I have a ASUS W5F running on Windows Vista Business. I have been having
> > > problems with Windows Update. Whenever I ask Windows Update to check for
> > > updates, it tells me that I need to install new software, and I click
> > > install...and it doesn't seem to install because it then tells me that it
> > > cannot check for updates. When I click try again, it tells me to install
> > > the
> > > new Windows Update software.
> > >
> > > Can someone help?
> >
> >

Boot to Safe Mode with networking and try this MS Fixit:
http://support.microsoft.com/kb/971058

SM with networking will rule out interference from 3rd party software
[security-related software] and *usually*, will allow the installation
of required software components needed to update.
Suggest you download and save the fixit [ResetWindowsUpdate.msi], close
the browser, and then run it.
If the Default run does not resolve the issue, run it again in Agressive
mode while still in Safe Mode w/networking.
The system *must* be connected as ResetWindowsUpdate will download the
latest release of the Windows Update Agent.
Reboot afterwards and see if the system can update now.

MowGreen
===============
*-343-* FDNY
Never Forgotten
===============


Shems wrote:

> A crossreference,
>
> http://social.technet.microsoft.com/...f-788043e8bece
>
> Most important is that people do find the error 0x8007007F when they
> encounter it on the Windows Update Site.
>
> Shems
>
> (p.s.: the link might need an extension)

"MowGreen" wrote:

> Boot to Safe Mode with networking and try this MS Fixit:
> http://support.microsoft.com/kb/971058
>
> SM with networking will rule out interference from 3rd party software
> [security-related software] and *usually*, will allow the installation
> of required software components needed to update.
> Suggest you download and save the fixit [ResetWindowsUpdate.msi], close
> the browser, and then run it.
> If the Default run does not resolve the issue, run it again in Agressive
> mode while still in Safe Mode w/networking.
> The system *must* be connected as ResetWindowsUpdate will download the
> latest release of the Windows Update Agent.
> Reboot afterwards and see if the system can update now.
>
> MowGreen
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> Shems wrote:
>
> > A crossreference,
> >
> > http://social.technet.microsoft.com/...f-788043e8bece
> >
> > Most important is that people do find the error 0x8007007F when they
> > encounter it on the Windows Update Site.
> >
> > Shems
> >
> > (p.s.: the link might need an extension)
>

Unfortunately the "Fixit" application will not run in "Safe mode with
networking"

I was able to run it in normal mode though but it did not solve the problem.

Carl.

Did you try to Clean boot the system and run the Fixit in it's
Aggressive mode with the system connected to the internet ?


MowGreen
===============
*-343-* FDNY
Never Forgotten
===============

banthecheck.com
"Security updates should *never* have *non-security content* prechecked"


JcTCarl wrote:

>
> "MowGreen" wrote:
>
>
>>Boot to Safe Mode with networking and try this MS Fixit:
>>http://support.microsoft.com/kb/971058
>>
>>SM with networking will rule out interference from 3rd party software
>>[security-related software] and *usually*, will allow the installation
>>of required software components needed to update.
>>Suggest you download and save the fixit [ResetWindowsUpdate.msi], close
>>the browser, and then run it.
>>If the Default run does not resolve the issue, run it again in Agressive
>>mode while still in Safe Mode w/networking.
>>The system *must* be connected as ResetWindowsUpdate will download the
>>latest release of the Windows Update Agent.
>>Reboot afterwards and see if the system can update now.
>>
>>MowGreen
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============

>>
>
> Unfortunately the "Fixit" application will not run in "Safe mode with
> networking"
>
> I was able to run it in normal mode though but it did not solve the problem.
>
> Carl.