[Crossposted to Windows Update newsgroup]
How to troubleshoot Windows Update, Microsoft Update, and Windows Server
Update Services installation issues:
1. See the "Need more help? Tell us what problem you are having" section of
2. You cannot install some updates or programs
3a. Check your WindowsUpdate.log (%windir%\WindowsUpdate.log) for errors
associated with the download/install.
How to read the WindowsUpdate.log file
3b. Compare errors to those listed here:
and/or go to http://windowsupdate.microsoft.com
> click on Help and Support
link in left pane > Solve problems on your own.
How do I reset the Windows Update settings?
Start a free Windows Update support incident request:
Support for Windows Update:
Windows Update-specific newsgroup:
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
> Anytime my laptop does its daily updtes it seems that all updated for
> certail IMPORTANT updates fail:
> "Windows Vista"
> "x64-based Systems"
> Security Update for Windows Vista for z64-based Systems (KB959426)
> Update for Windows Mail Junk E-mail Filter for x64-based Systems [May
> ...as well as some important and/recommended updated for Internet Explorer
> Should I be concerned??
> FYI... I operate on Windows Vista Home Premium (2007)