> If the clients are detecting and reporting correctly, but not downloading
> (and installing),
> my first questions would be this:
> 1. Have you approved the updates for installation?
> 2. Have you approved the updates for installation for the group(s) that the
> DMZ machines belong to?
> 3. Do those machines actually belong to the groups they're supposed to?
to all these 3 point is the answer YES. The same groups belongs partial
machines from local network those can pull and install updates without any
problems
> To troubleshoot further, we'll need to see the WindowsUpdate.log showing:
> [a] the detection (successful)
> [b] the download (failure)
> [c] the reporting (successful)
Im willing to send You a part of logfile:
2009-05-17 23:36:26:208 1312 208 AU ## START ## AU: Search for updates
2009-05-17 23:36:26:208 1312 208 AU #########
2009-05-17 23:36:26:208 1312 208 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {FBAF83F2-5D6C-422D-8689-7886BD1A0AC2}]
2009-05-17 23:36:26:208 1312 be4 Agent *************
2009-05-17 23:36:26:208 1312 be4 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2009-05-17 23:36:26:208 1312 be4 Agent *********
2009-05-17 23:36:26:208 1312 be4 Agent * Online = Yes; Ignore download
priority = No
2009-05-17 23:36:26:208 1312 be4 Agent * Criteria = "IsHidden=0 and
IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
IsAssigned=1 and RebootRequired=1"
2009-05-17 23:36:26:208 1312 be4 Agent * ServiceID =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
2009-05-17 23:36:26:208 1312 be4 Agent * Search Scope = {Machine}
2009-05-17 23:36:26:208 1312 be4 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wuident.cab:
2009-05-17 23:36:26:208 1312 be4 Misc Microsoft signed: Yes
2009-05-17 23:36:26:239 1312 be4 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wuident.cab:
2009-05-17 23:36:26:239 1312 be4 Misc Microsoft signed: Yes
2009-05-17 23:36:26:271 1312 be4 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wsus3setup.cab:
2009-05-17 23:36:26:271 1312 be4 Misc Microsoft signed: Yes
2009-05-17 23:36:26:286 1312 be4 Setup *********** Setup: Checking whether
self-update is required ***********
2009-05-17 23:36:26:286 1312 be4 Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default \wsus3setup.inf
2009-05-17 23:36:26:302 1312 be4 Setup Update NOT required for
C:\WINDOWS\system32\cdm.dll: target version = 7.2.6001.788, required version
= 7.1.6001.65
2009-05-17 23:36:26:317 1312 be4 Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll: target version = 7.2.6001.788, required
version = 7.1.6001.65
2009-05-17 23:36:26:349 1312 be4 Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.2.6001.788, required
version = 7.1.6001.65
2009-05-17 23:36:26:349 1312 be4 Setup Update NOT required for
C:\WINDOWS\system32\wuauclt.exe: target version = 7.2.6001.788, required
version = 7.1.6001.65
2009-05-17 23:36:26:364 1312 be4 Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.2.6001.788, required
version = 7.1.6001.65
2009-05-17 23:36:26:380 1312 be4 Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.2.6001.788, required
version = 7.1.6001.65
2009-05-17 23:36:26:380 1312 be4 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll: target version = 7.2.6001.788, required
version = 7.1.6001.65
2009-05-17 23:36:26:396 1312 be4 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.2.6001.788, required
version = 7.1.6001.65
2009-05-17 23:36:26:411 1312 be4 Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll: target version = 7.2.6001.788, required
version = 7.1.6001.65
2009-05-17 23:36:26:442 1312 be4 Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.2.6001.788, required
version = 7.1.6001.65
2009-05-17 23:36:26:442 1312 be4 Setup Update NOT required for
C:\WINDOWS\system32\wups.dll: target version = 7.2.6001.788, required version
= 7.1.6001.65
2009-05-17 23:36:26:442 1312 be4 Setup Update NOT required for
C:\WINDOWS\system32\wups2.dll: target version = 7.2.6001.788, required
version = 7.1.6001.65
2009-05-17 23:36:26:442 1312 be4 Setup Update NOT required for
C:\WINDOWS\system32\wuweb.dll: target version = 7.2.6001.788, required
version = 7.1.6001.65
2009-05-17 23:36:26:442 1312 be4 Setup * IsUpdateRequired = No
2009-05-17 23:36:31:145 1312 be4 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2009-05-17 23:36:31:145 1312 be4 PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://wsusserver.server.com/ClientW...ce/client.asmx
2009-05-17 23:36:31:411 1312 be4 PT WARNING: Cached cookie has expired or
new PID is available
2009-05-17 23:36:31:411 1312 be4 PT Initializing simple targeting cookie,
clientId = 22f8bf7a-f011-4d32-8df8-1dbce8032503, target group = , DNS name =
wsusclient.client.local
2009-05-17 23:36:31:411 1312 be4 PT Server URL =
http://wsusserver.server.com/SimpleA...impleAuth.asmx
2009-05-17 23:36:34:364 1312 be4 PT +++++++++++ PT: Synchronizing extended
update info +++++++++++
2009-05-17 23:36:34:364 1312 be4 PT + ServiceId =
{3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL =
http://wsusserver.server.com/ClientW...ce/client.asmx
2009-05-17 23:36:45:020 1312 be4 Misc WARNING: Send failed with hr = 80072ee7.
2009-05-17 23:36:45:020 1312 be4 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-05-17 23:36:45:020 1312 be4 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://wsusserver/Content/8E/972348595302829F01F22DDE0097FD2D217EBB8E.txt>.
error 0x8024402c
2009-05-17 23:36:45:020 1312 be4 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2009-05-17 23:36:45:020 1312 be4 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x8024402c
2009-05-17 23:36:45:020 1312 be4 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x8024402c
2009-05-17 23:36:47:270 1312 be4 Misc WARNING: Send failed with hr = 80072ee7.
2009-05-17 23:36:47:270 1312 be4 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-05-17 23:36:47:270 1312 be4 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://wsusserver/Content/8E/972348595302829F01F22DDE0097FD2D217EBB8E.txt>.
error 0x8024402c
2009-05-17 23:36:47:270 1312 be4 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2009-05-17 23:36:47:270 1312 be4 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x8024402c
2009-05-17 23:36:47:270 1312 be4 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x8024402c
2009-05-17 23:36:49:520 1312 be4 Misc WARNING: Send failed with hr = 80072ee7.
2009-05-17 23:36:49:520 1312 be4 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-05-17 23:36:49:520 1312 be4 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://wsusserver/Content/8E/972348595302829F01F22DDE0097FD2D217EBB8E.txt>.
error 0x8024402c
2009-05-17 23:36:49:520 1312 be4 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2009-05-17 23:36:49:520 1312 be4 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x8024402c
2009-05-17 23:36:49:520 1312 be4 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x8024402c
2009-05-17 23:36:51:770 1312 be4 Misc WARNING: Send failed with hr = 80072ee7.
2009-05-17 23:36:51:770 1312 be4 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-05-17 23:36:51:770 1312 be4 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://wsusserver/Content/8E/972348595302829F01F22DDE0097FD2D217EBB8E.txt>.
error 0x8024402c
2009-05-17 23:36:51:770 1312 be4 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2009-05-17 23:36:51:770 1312 be4 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x8024402c
2009-05-17 23:36:51:770 1312 be4 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x8024402c
2009-05-17 23:36:51:770 1312 be4 Agent WARNING: Fail to download eula file
http://wsusserver/Content/8E/9723485...2D217EBB8E.txt
with error 0x8024402c
2009-05-17 23:36:54:020 1312 be4 Misc WARNING: Send failed with hr = 80072ee7.
2009-05-17 23:36:54:020 1312 be4 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-05-17 23:36:54:020 1312 be4 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://wsusserver/Content/C4/805A25515D3C3644DF3AAEF964BC91979344CFC4.txt>.
error 0x8024402c
2009-05-17 23:36:54:020 1312 be4 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2009-05-17 23:36:54:020 1312 be4 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x8024402c
2009-05-17 23:36:54:020 1312 be4 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x8024402c
2009-05-17 23:36:56:270 1312 be4 Misc WARNING: Send failed with hr = 80072ee7.
2009-05-17 23:36:56:270 1312 be4 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-05-17 23:36:56:270 1312 be4 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://wsusserver/Content/C4/805A25515D3C3644DF3AAEF964BC91979344CFC4.txt>.
error 0x8024402c
2009-05-17 23:36:56:270 1312 be4 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2009-05-17 23:36:56:270 1312 be4 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x8024402c
2009-05-17 23:36:56:270 1312 be4 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x8024402c
2009-05-17 23:36:58:519 1312 be4 Misc WARNING: Send failed with hr = 80072ee7.
2009-05-17 23:36:58:519 1312 be4 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-05-17 23:36:58:519 1312 be4 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://wsusserver/Content/C4/805A25515D3C3644DF3AAEF964BC91979344CFC4.txt>.
error 0x8024402c
2009-05-17 23:36:58:519 1312 be4 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2009-05-17 23:36:58:519 1312 be4 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x8024402c
2009-05-17 23:36:58:519 1312 be4 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x8024402c
2009-05-17 23:37:00:769 1312 be4 Misc WARNING: Send failed with hr = 80072ee7.
2009-05-17 23:37:00:769 1312 be4 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-05-17 23:37:00:769 1312 be4 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://wsusserver/Content/C4/805A25515D3C3644DF3AAEF964BC91979344CFC4.txt>.
error 0x8024402c
2009-05-17 23:37:00:769 1312 be4 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2009-05-17 23:37:00:769 1312 be4 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x8024402c
2009-05-17 23:37:00:769 1312 be4 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x8024402c
2009-05-17 23:37:00:769 1312 be4 Agent WARNING: Fail to download eula file
http://wsusserver/Content/C4/805A255...979344CFC4.txt
with error 0x8024402c
2009-05-17 23:37:03:019 1312 be4 Misc WARNING: Send failed with hr = 80072ee7.
2009-05-17 23:37:03:019 1312 be4 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-05-17 23:37:03:019 1312 be4 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://wsusserver/Content/F5/EEAB835B0B3F6222B52AD58B07829248787EB6F5.txt>.
error 0x8024402c
2009-05-17 23:37:03:019 1312 be4 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2009-05-17 23:37:03:019 1312 be4 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x8024402c
2009-05-17 23:37:03:019 1312 be4 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x8024402c
2009-05-17 23:37:05:269 1312 be4 Misc WARNING: Send failed with hr = 80072ee7.
2009-05-17 23:37:05:269 1312 be4 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-05-17 23:37:05:269 1312 be4 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://wsusserver/Content/F5/EEAB835B0B3F6222B52AD58B07829248787EB6F5.txt>.
error 0x8024402c
2009-05-17 23:37:05:269 1312 be4 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2009-05-17 23:37:05:269 1312 be4 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x8024402c
2009-05-17 23:37:05:269 1312 be4 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x8024402c
2009-05-17 23:37:07:519 1312 be4 Misc WARNING: Send failed with hr = 80072ee7.
2009-05-17 23:37:07:519 1312 be4 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-05-17 23:37:07:519 1312 be4 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://wsusserver/Content/F5/EEAB835B0B3F6222B52AD58B07829248787EB6F5.txt>.
error 0x8024402c
2009-05-17 23:37:07:519 1312 be4 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2009-05-17 23:37:07:519 1312 be4 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x8024402c
2009-05-17 23:37:07:519 1312 be4 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x8024402c
2009-05-17 23:37:09:769 1312 be4 Misc WARNING: Send failed with hr = 80072ee7.
2009-05-17 23:37:09:769 1312 be4 Misc WARNING: SendRequest failed with hr =
80072ee7. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-05-17 23:37:09:769 1312 be4 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://wsusserver/Content/F5/EEAB835B0B3F6222B52AD58B07829248787EB6F5.txt>.
error 0x8024402c
2009-05-17 23:37:09:769 1312 be4 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c
2009-05-17 23:37:09:769 1312 be4 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x8024402c
2009-05-17 23:37:09:769 1312 be4 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x8024402c
2009-05-17 23:37:09:769 1312 be4 Agent WARNING: Fail to download eula file
http://wsusserver/Content/F5/EEAB835...48787EB6F5.txt
with error 0x8024402c
2009-05-17 23:37:12:519 1312 be4 Agent * Added update
{82B9E166-77CF-434F-93F2-7C73F8875E7A}.101 to search result
2009-05-17 23:37:12:519 1312 be4 Agent Update
{776D890A-3448-4C84-B005-1008A86D33D6}.100 is pruned out due to potential
supersedence
2009-05-17 23:37:12:519 1312 be4 Agent Update
{830F2725-DA40-45C6-A696-2BD9D8FA8B98}.100 is pruned out due to potential
supersedence
2009-05-17 23:37:12:519 1312 be4 Agent * Added update
{DBD5738F-4495-4C9C-9428-C6CFC5F1A831}.103 to search result
2009-05-17 23:37:12:519 1312 be4 Agent * Added update
{0E6CF83E-0217-488E-82A9-686B3D80A80A}.102 to search result
2009-05-17 23:37:12:519 1312 be4 Agent * Added update
{B3A333CD-981D-4E65-B095-B7C6E43F47C1}.100 to search result
2009-05-17 23:37:12:519 1312 be4 Agent * Added update
{EAD86401-93D2-41AB-B847-04D90A4F1AE0}.101 to search result
2009-05-17 23:37:12:519 1312 be4 Agent * Added update
{F14A9C2A-00B4-4CB0-AE59-301548EB7B84}.100 to search result
2009-05-17 23:37:12:519 1312 be4 Agent * Found 6 updates and 44 categories
in search; evaluated appl. rules of 477 out of 923 deployed entities
2009-05-17 23:37:12:800 1312 be4 Agent *********
2009-05-17 23:37:12:800 1312 be4 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
"Lawrence Garvin [MVP]" wrote:
> > Tomasz wrote:
>
> >> Hi, I have a WSUS in the local LAN and want to update all servers
> >> (WSUS-Clients) in the different DMZs. the DMZs are behind ISA2006
> >> Firewall.
>
> >> Im publishing WSUS on port 80 and all WSUS client can connect and report
> >> to the WSUS in my local lan. But what doesn't work is the wsus clients
> >> cannot
> >> pull and install the updates from the wsus. what Im making wrong??
>
> It's difficult to say based on the information provided. If they're not
> downloading, then they won't install, so we'll focus our efforts on why it
> appears the machines are not downloading updates.
>
> If the clients are detecting and reporting correctly, but not downloading
> (and installing),
> my first questions would be this:
> 1. Have you approved the updates for installation?
> 2. Have you approved the updates for installation for the group(s) that the
> DMZ machines belong to?
> 3. Do those machines actually belong to the groups they're supposed to?
>
> To troubleshoot further, we'll need to see the WindowsUpdate.log showing:
> [a] the detection (successful)
> [b] the download (failure)
> [c] the reporting (successful)
>
>
>
> --
> Lawrence Garvin, M.S., MCITP:EA, MCDBA
> Principal/CTO, Onsite Technology Solutions, Houston, Texas
> Microsoft MVP - Software Distribution (2005-2009)
>
> MS WSUS Website: http://www.microsoft.com/wsus
> My Websites: http://www.onsitechsolutions.com;
> http://wsusinfo.onsitechsolutions.com
> My MVP Profile: http://mvp.support.microsoft.com/pro...awrence.Garvin
>
>