
05-17-2009
|
|
|
|
Re: windows xp wont start after update..
bgmann wrote:
> Thanks for the reply. This does not look good. The computer just sits there
> or says please wait. Does that mean I need a new hard drive? Why won't the CD
> drive come up either? It runs like it is reading the disk.
If you can't get the setup to appear, there's definitely a hardware problem. My
first guess would be a motherboard issue, but it could be almost anything. It
isn't likely to be the hard drive.
If it is under warranty contact the manufacturer. Otherwise you'll need to find
someone you trust to repair it.
Harry.
>
> "Harry Johnston [MVP]" wrote:
>
>> bgmann wrote:
>>
>>> Sorry if I'm infringing here. I tried to start a new thread but couldn't. I,
>>> too, have a laptop. The dialog came up to restat computer because of updates.
>>> I restarted the computer and then left so didn't read any messages. However,
>>> upon coming back to the computer the Toshiba logo is sitting there. I have a
>>> menu bar at the bottom saying I can press F2 for setup or F12 for boot menu.
>>> Neither works. My emergency disk doesn't work. Nothing. I have no idea what
>>> updates were installing except automatic. I am in serious trouble here when I
>>> can't even use my emergency disk to boot.
>> This is most likely a hardware problem with your laptop, not related to the
>> Windows Updates. There's an outside chance a software problem has made the disk
>> unbootable.
>>
>> First thing to try is turning the laptop off and then back on again. Hit F2 as
>> soon as the menu bar appears; does the setup menu appear? If not, that's a
>> hardware problem. If the laptop is still under warranty talk to the manufacturer.
>>
>> Harry.
>>
>>
>>> "PA Bear [MS MVP]" wrote:
>>>
>>>> Any idea what updates you installed (e.g., WinXP SP2 or SP3)?
>>>>
>>>> jak wrote:
>>>>> hey guys.. after updating... my xp sp2.. when i turned on the laptop.. it
>>>>> wouldnt start... i tried safe mode still wont start. i dont know wat to
>>>>> do..
>>>>> the blue screen says.. "dumping physical memory to disk" and then it says
>>>>> contact your administrator.. or support group... can anyone help meh out
>>>>> with this? how do i make it go back to the way it was?..
>>>>>
>>>>> thanks for your help!
|