Start your own thread in future:
Error: 80072EFD = ERROR_INTERNET_CANNOT_CONNECT
Translation: Cannot connect to the Internet server
There's a possibility that either a 3rd party firewall, anti-spyware
program, web accelerator, Internet security/antivirus program and/or a proxy
server is interfering with the Windows Update Services (SVCHOST) accessing
Suggest adding the Windows Update website addresses to exceptions/allow list
When accessing the Update site, you receive the 0x80072EE2 or 0x80072EFD
You may encounter temporary connection-related errors when you use Windows
Update or Microsoft Update to install updates
:: havent got the so called hijacker or virus or anything else and
:: still get the code.
:: windows going down the drain..
:: "PA Bear [MS MVP]" wrote:
::: There is a very good chance that you are seeing the effects of a
::: hijackware infection!
::: NB: If you had no anti-virus application installed or the
::: subscription had expired *when the machine first got infected*
::: and/or your subscription has since expired and/or the machine's not
::: been kept fully-patched at Windows Update, don't waste your time
::: with any of the below: Format & reinstall Windows. A Repair
::: Install will NOT help!
::: 1. See if you can download/run the MSRT manually:
::: NB: Run the FULL scan, not the QUICK scan! You may need to
::: download the MSRT on a non-infected machine, then transfer MRT.EXE
::: to the infected machine and rename it to SCAN.EXE before running it.
::: 2. [WinXP ONLY!! =>] Run the Windows Live Safety Center's
::: 'Protection' scan (only!) in Safe Mode with Networking, if need be:
::: 3. Run a /thorough/ check for hijackware, including posting the
::: requested logs in an appropriate forum, not here.
::: Checking for/Help with Hijackware
::: **Seek expert assistance in
or other appropriate forums.**
::: If these procedures look too complex - and there is no shame in
::: admitting this isn't your cup of tea - take the machine to a local,
::: reputable and independent (i.e., not BigBoxStoreUSA) computer
::: repair shop.
::: Start a free Windows Update support incident request:
::: Support for Windows Update:
::: For home users, no-charge support is available by calling
::: 1-866-PCSAFETY in the United States and in Canada or by contacting
::: your local Microsoft subsidiary. There is no-charge for support
::: calls that are associated with security updates.
::: ~Robear Dyer (PA Bear)
::: MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
::: mon0512 wrote:
:::: I have not been able to update vista for a while now, i keep
:::: getting this same error code. It says, windows encountered an
:::: unknown error.
:::: Can anyone help me?