Microsoft Windows Vista Community Forums - Vistaheads
Recommended Download



Welcome to the Microsoft Windows Vista Community Forums - Vistaheads, YOUR Largest Resource for Windows Vista related information.

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is fast, simple and absolutely free so , join our community today!

If you have any problems with the registration process or your account login, please contact us.

Driver Scanner

Can't install any Windows updates, manually or automatically.

microsoft.public.windowsupdate






Speedup My PC
Reply
  #1 (permalink)  
Old 05-14-2009
homeskilletmjp@yahoo.com(donotspam)
 

Posts: n/a
Can't install any Windows updates, manually or automatically.
**MY COMPUTER/INFORMATION**
I have Windows Vista...Dell Computer...PC...XPS M1530...don't know what
other information you might need to know...

**MAIN PROBLEM**
I currently have 61 available updates, 22 of which I would really like to
install now. Every time I try to install them, I get the same message,
telling me that they've all failed to install, and that the following errors
were found:

"Code 80070002 Windows Update encountered an unknown error."

**ATTEMPTS TO RESOLVE PROBLEM**
I have followed the instructions listed for 80070002 on the Windows Help and
Support page. --- Nothing changed.
I have also followed the instructions listed here (the set of instructions
on the page listed as being for Vista users):

http://support.microsoft.com/kb/956698.

I have searched through various discussions, but found nothing that would
solve my problem. Please Help!

P.S
**ADDITIONAL POTENTIAL PROBLEMS**
As I stated above, I followed the instructions listed on the following page:

http://support.microsoft.com/kb/956698.

At the end of the instructions, in a section titled "notes," it says:
> If the issue is resolved, delete the rename.bat file that you created.
> When the issue is resolved, and you can successfully download and

install updates, you can safely delete the Download.old folder to recover
disk space.

Okay....So, what do I do if the whole process outlined on the page did
absolutely nothing to solve my problem? Do I wait to follow these last two
instructions until the issue is resolved???
Reply With Quote
Sponsored Links
  #2 (permalink)  
Old 05-14-2009
PA Bear [MS MVP]
 

Posts: n/a
Re: Can't install any Windows updates, manually or automatically.
There is a very good chance that you are seeing the effects of a hijackware
infection!

NB: If you had no anti-virus application installed or the subscription had
expired *when the machine first got infected* and/or your subscription has
since expired and/or the machine's not been kept fully-patched at Windows
Update, don't waste your time with any of the below: Format & reinstall
Windows. A Repair Install will NOT help!

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

NB: Run the FULL scan, not the QUICK scan! You may need to download the
MSRT on a non-infected machine, then transfer MRT.EXE to the infected
machine and rename it to SCAN.EXE before running it.

2. [WinXP ONLY!! =>] Run the Windows Live Safety Center's 'Protection' scan
(only!) in Safe Mode with Networking, if need be:
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run a /thorough/ check for hijackware, including posting the requested
logs in an appropriate forum, not here.

Checking for/Help with Hijackware
http://aumha.net/viewtopic.php?f=30&t=4075
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://www.elephantboycomputers.com/...moving_Malware

**Seek expert assistance in
http://spywarehammer.com/simplemachi...php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://www.dslreports.com/forum/cleanup, http://aumha.net/viewforum.php?f=30
or other appropriate forums.**

If these procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.

=====================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

homeskilletmjp@yahoo.com(donotspam) wrote:
> **MY COMPUTER/INFORMATION**
> I have Windows Vista...Dell Computer...PC...XPS M1530...don't know what
> other information you might need to know...
>
> **MAIN PROBLEM**
> I currently have 61 available updates, 22 of which I would really like to
> install now. Every time I try to install them, I get the same message,
> telling me that they've all failed to install, and that the following
> errors
> were found:
>
> "Code 80070002 Windows Update encountered an unknown error."
>
> **ATTEMPTS TO RESOLVE PROBLEM**
> I have followed the instructions listed for 80070002 on the Windows Help
> and
> Support page. --- Nothing changed.
> I have also followed the instructions listed here (the set of instructions
> on the page listed as being for Vista users):
>
> http://support.microsoft.com/kb/956698.
>
> I have searched through various discussions, but found nothing that would
> solve my problem. Please Help!
>
> P.S
> **ADDITIONAL POTENTIAL PROBLEMS**
> As I stated above, I followed the instructions listed on the following
> page:
>
> http://support.microsoft.com/kb/956698.
>
> At the end of the instructions, in a section titled "notes," it says:
> > If the issue is resolved, delete the rename.bat file that you

> created.
> > When the issue is resolved, and you can successfully download and

> install updates, you can safely delete the Download.old folder to recover
> disk space.
>
> Okay....So, what do I do if the whole process outlined on the page did
> absolutely nothing to solve my problem? Do I wait to follow these last two
> instructions until the issue is resolved???


Reply With Quote
  #3 (permalink)  
Old 05-14-2009
Ǝиçεl
 

Posts: n/a
RE: Can't install any Windows updates, manually or automatically.
DAF
See this related thread:

<http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?&lang=en&cr=US&guid=&sloc=en-us&dg=microsoft.public.windowsupdate&p=1&tid=024b5 631-eeff-4e95-9d4a-49849a06e919&mid=024b5631-eeff-4e95-9d4a-49849a06e919>


Ǝиçεl
:..:

"homeskilletmjp@yahoo.com(donotspam)" wrote:

> **MY COMPUTER/INFORMATION**
> I have Windows Vista...Dell Computer...PC...XPS M1530...don't know what
> other information you might need to know...
>
> **MAIN PROBLEM**
> I currently have 61 available updates, 22 of which I would really like to
> install now. Every time I try to install them, I get the same message,
> telling me that they've all failed to install, and that the following errors
> were found:
>
> "Code 80070002 Windows Update encountered an unknown error."
>
> **ATTEMPTS TO RESOLVE PROBLEM**
> I have followed the instructions listed for 80070002 on the Windows Help and
> Support page. --- Nothing changed.
> I have also followed the instructions listed here (the set of instructions
> on the page listed as being for Vista users):
>
> http://support.microsoft.com/kb/956698.
>
> I have searched through various discussions, but found nothing that would
> solve my problem. Please Help!
>
> P.S
> **ADDITIONAL POTENTIAL PROBLEMS**
> As I stated above, I followed the instructions listed on the following page:
>
> http://support.microsoft.com/kb/956698.
>
> At the end of the instructions, in a section titled "notes," it says:
> > If the issue is resolved, delete the rename.bat file that you created.
> > When the issue is resolved, and you can successfully download and

> install updates, you can safely delete the Download.old folder to recover
> disk space.
>
> Okay....So, what do I do if the whole process outlined on the page did
> absolutely nothing to solve my problem? Do I wait to follow these last two
> instructions until the issue is resolved???

Reply With Quote
  #4 (permalink)  
Old 05-14-2009
Ǝиçεl
 

Posts: n/a
RE: Can't install any Windows updates, manually or automatically.
OOppsss Sorry Please disregard the previous post.

"Ǝиçεl" wrote:

> DAF
> See this related thread:
>
> <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?&lang=en&cr=US&guid=&sloc=en-us&dg=microsoft.public.windowsupdate&p=1&tid=024b5 631-eeff-4e95-9d4a-49849a06e919&mid=024b5631-eeff-4e95-9d4a-49849a06e919>
>
>
> Ǝиçεl
> :..:
>
> "homeskilletmjp@yahoo.com(donotspam)" wrote:
>
> > **MY COMPUTER/INFORMATION**
> > I have Windows Vista...Dell Computer...PC...XPS M1530...don't know what
> > other information you might need to know...
> >
> > **MAIN PROBLEM**
> > I currently have 61 available updates, 22 of which I would really like to
> > install now. Every time I try to install them, I get the same message,
> > telling me that they've all failed to install, and that the following errors
> > were found:
> >
> > "Code 80070002 Windows Update encountered an unknown error."
> >
> > **ATTEMPTS TO RESOLVE PROBLEM**
> > I have followed the instructions listed for 80070002 on the Windows Help and
> > Support page. --- Nothing changed.
> > I have also followed the instructions listed here (the set of instructions
> > on the page listed as being for Vista users):
> >
> > http://support.microsoft.com/kb/956698.
> >
> > I have searched through various discussions, but found nothing that would
> > solve my problem. Please Help!
> >
> > P.S
> > **ADDITIONAL POTENTIAL PROBLEMS**
> > As I stated above, I followed the instructions listed on the following page:
> >
> > http://support.microsoft.com/kb/956698.
> >
> > At the end of the instructions, in a section titled "notes," it says:
> > > If the issue is resolved, delete the rename.bat file that you created.
> > > When the issue is resolved, and you can successfully download and

> > install updates, you can safely delete the Download.old folder to recover
> > disk space.
> >
> > Okay....So, what do I do if the whole process outlined on the page did
> > absolutely nothing to solve my problem? Do I wait to follow these last two
> > instructions until the issue is resolved???

Reply With Quote
  #5 (permalink)  
Old 05-14-2009
TaurArian
 

Posts: n/a
RE: Can't install any Windows updates, manually or automatically.
Did you reboot?

The softwaredistribution folder cannot be created properly in Vista unless
you reboot.


--
Disclaimer: The information has been posted "as is" with no warranties or
guarantees and doesn''t give any rights.



"homeskilletmjp@yahoo.com(donotspam)" wrote:

> **MY COMPUTER/INFORMATION**
> I have Windows Vista...Dell Computer...PC...XPS M1530...don't know what
> other information you might need to know...
>
> **MAIN PROBLEM**
> I currently have 61 available updates, 22 of which I would really like to
> install now. Every time I try to install them, I get the same message,
> telling me that they've all failed to install, and that the following errors
> were found:
>
> "Code 80070002 Windows Update encountered an unknown error."
>
> **ATTEMPTS TO RESOLVE PROBLEM**
> I have followed the instructions listed for 80070002 on the Windows Help and
> Support page. --- Nothing changed.
> I have also followed the instructions listed here (the set of instructions
> on the page listed as being for Vista users):
>
> http://support.microsoft.com/kb/956698.
>
> I have searched through various discussions, but found nothing that would
> solve my problem. Please Help!
>
> P.S
> **ADDITIONAL POTENTIAL PROBLEMS**
> As I stated above, I followed the instructions listed on the following page:
>
> http://support.microsoft.com/kb/956698.
>
> At the end of the instructions, in a section titled "notes," it says:
> > If the issue is resolved, delete the rename.bat file that you created.
> > When the issue is resolved, and you can successfully download and

> install updates, you can safely delete the Download.old folder to recover
> disk space.
>
> Okay....So, what do I do if the whole process outlined on the page did
> absolutely nothing to solve my problem? Do I wait to follow these last two
> instructions until the issue is resolved???

Reply With Quote
Reply


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
Automatically shut down after install updates CaPRiuS­_89 microsoft.public.windows.vista.general 7 03-20-2009 00:26
Two Updates Downloaded Automatically But Won't Install One Of Them Bob E microsoft.public.windowsupdate 10 03-04-2009 01:33
Unable to install SP3 with auto updates or manually... jtuner91is microsoft.public.windowsupdate 2 09-18-2008 17:51
Automatically install updates ONLY when reboot not required? gendrol75 microsoft.public.windowsupdate 10 04-16-2008 05:39
How DARE MS shut down my PC automatically to install updates!! David microsoft.public.windows.vista.general 53 10-13-2007 05:17




All times are GMT +1. The time now is 15:56.




Driver Scanner - Free Scan Now

Vistaheads.com is part of the Heads Network. See also XPHeads.com , Win7Heads.com and Win8Heads.com.


Design by Vjacheslav Trushkin for phpBBStyles.com.
Powered by vBulletin® Version 3.6.7
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.6.0 RC 2

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120