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Automatic Updates

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 05-08-2009
yourmomma
 

Posts: n/a
Automatic Updates
I can not turn automatic updates on. I can't turn it on startup icon. And i
can't turn it on in system properties. So what do i do now.
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  #2 (permalink)  
Old 05-08-2009
Vincenzo Di Russo [MVP]
 

Posts: n/a
Re: Automatic Updates
yourmomma wrote:

> I can not turn automatic updates on. I can't turn it on startup icon. And
> i can't turn it on in system properties. So what do i do now.


Win32/Vundo:
http://www.microsoft.com/security/po...me=Win32/Vundo
http://blogs.technet.com/mmpc/archiv...tly-vundo.aspx

Run the Microsoft Windows Malicious Software Removal Tool:
http://www.microsoft.com/security/ma...e/default.mspx

Run this online scan (in "Safe mode with networking", if possible):
http://onecare.live.com/site/en-us/center/howsafe.htm

Download, install, update and run Malwarebytes Anti-Malware (freeware):
http://www.malwarebytes.org/mbam.php
and SUPERAntispyware (freeware):
http://www.superantispyware.com/down...NTISPYWAREFREE

See and follow:
"Checking for/Help with Spyware, Malware and Hijackware".
http://blogs.dotnethell.it/vincent/Post_4820.aspx

If you need more help with virus-related issues, contact Microsoft Product
Support Services.
For support within the United States and Canada, call toll-free (866)
PCSAFETY (727-2338).
For support outside the United States and Canada, visit the Product Support
Services Web page (http://support.microsoft.com/?pr=SecurityHome).

For the virus/worm issues ask for help also in the Microsoft Newsgroup -
Security - Viruses.
Via your newsreader:
news://msnews.microsoft.com/microsof...security.virus
Via Web:
http://www.microsoft.com/communities...security.virus

--
Vincenzo Di Russo
Microsoft® MVP - Most Valuable Professional since 2003
Windows Internet Explorer, Windows Desktop Experience & Security
My MVP Profile: https://mvp.support.microsoft.com/profile/Vincenzo
My Blog: http://blogs.dotnethell.it/vincent/

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  #3 (permalink)  
Old 05-08-2009
PA Bear [MS MVP]
 

Posts: n/a
Re: Automatic Updates
There is a very good chance that you are seeing the effects of a hijackware
infection!

NB: If you had no anti-virus application installed or the subscription had
expired *when the machine first got infected* and/or your subscription has
since expired and/or the machine's not been kept fully-patched at Windows
Update, don't waste your time with any of the below: Format & reinstall
Windows. A Repair Install will NOT help!

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

NB: Run the FULL scan, not the QUICK scan! You may need to download the
MSRT on a non-infected machine, then transfer MRT.EXE to the infected
machine and rename it to SCAN.EXE before running it.

2. [WinXP ONLY!! =>] Run the Windows Live Safety Center's 'Protection' scan
(only!) in Safe Mode with Networking, if need be:
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run a /thorough/ check for hijackware, including posting the requested
logs in an appropriate forum, not here.

Checking for/Help with Hijackware
http://aumha.net/viewtopic.php?f=30&t=4075
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://www.elephantboycomputers.com/...moving_Malware

**Seek expert assistance in
http://spywarehammer.com/simplemachi...php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://www.dslreports.com/forum/cleanup, http://aumha.net/viewforum.php?f=30
or other appropriate forums.**

If these procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.

=====================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002


yourmomma wrote:
> I can not turn automatic updates on. I can't turn it on startup icon. And
> i
> can't turn it on in system properties. So what do i do now.


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