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Automatic Updates


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  #1 (permalink)  
Old 05-08-2009

Posts: n/a
Automatic Updates
I can not turn automatic updates on. I can't turn it on startup icon. And i
can't turn it on in system properties. So what do i do now.
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  #2 (permalink)  
Old 05-08-2009
Vincenzo Di Russo [MVP]

Posts: n/a
Re: Automatic Updates
yourmomma wrote:

> I can not turn automatic updates on. I can't turn it on startup icon. And
> i can't turn it on in system properties. So what do i do now.


Run the Microsoft Windows Malicious Software Removal Tool:

Run this online scan (in "Safe mode with networking", if possible):

Download, install, update and run Malwarebytes Anti-Malware (freeware):
and SUPERAntispyware (freeware):

See and follow:
"Checking for/Help with Spyware, Malware and Hijackware".

If you need more help with virus-related issues, contact Microsoft Product
Support Services.
For support within the United States and Canada, call toll-free (866)
PCSAFETY (727-2338).
For support outside the United States and Canada, visit the Product Support
Services Web page (

For the virus/worm issues ask for help also in the Microsoft Newsgroup -
Security - Viruses.
Via your newsreader:
Via Web:

Vincenzo Di Russo
Microsoft® MVP - Most Valuable Professional since 2003
Windows Internet Explorer, Windows Desktop Experience & Security
My MVP Profile:
My Blog:

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  #3 (permalink)  
Old 05-08-2009
PA Bear [MS MVP]

Posts: n/a
Re: Automatic Updates
There is a very good chance that you are seeing the effects of a hijackware

NB: If you had no anti-virus application installed or the subscription had
expired *when the machine first got infected* and/or your subscription has
since expired and/or the machine's not been kept fully-patched at Windows
Update, don't waste your time with any of the below: Format & reinstall
Windows. A Repair Install will NOT help!

1. See if you can download/run the MSRT manually:

NB: Run the FULL scan, not the QUICK scan! You may need to download the
MSRT on a non-infected machine, then transfer MRT.EXE to the infected
machine and rename it to SCAN.EXE before running it.

2. [WinXP ONLY!! =>] Run the Windows Live Safety Center's 'Protection' scan
(only!) in Safe Mode with Networking, if need be:

3. Run a /thorough/ check for hijackware, including posting the requested
logs in an appropriate forum, not here.

Checking for/Help with Hijackware

**Seek expert assistance in,,,
or other appropriate forums.**

If these procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.

Start a free Windows Update support incident request:

Support for Windows Update:

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

yourmomma wrote:
> I can not turn automatic updates on. I can't turn it on startup icon. And
> i
> can't turn it on in system properties. So what do i do now.

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