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Blue screen after installing Windows Updates

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 05-07-2009
TSV
 

Posts: n/a
Blue screen after installing Windows Updates
I'm receiving "blue screens" and the only new changes are recent Windows
Updates. I haven't added hardware or software, just the windows updates. My
Internet Explorer won't work properly either (I use IE6... not trust 7 or 8).
I cannot keep the computer running long enough to remove the Windows Updates
before I receive a "blue screen" again.

Suggestion?
--
Scott
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  #2 (permalink)  
Old 05-07-2009
PA Bear [MS MVP]
 

Posts: n/a
Re: Blue screen after installing Windows Updates
Please state your full Windows version (e.g., WinXP SP3; Vista SP2) when
posting to this newsgroup.

Assuming WinXP...

Reboot into Safe Mode | click on Start | Settings | Control Panel | System |
Advanced (tab) | Startup and Recovery | Settings (button) | System Failure |
Automatically restart <=uncheck | OK your way out & reboot into normal
(Windows) mode.

Now you'll see a STOP Error on the BSOD and the computer will not
automatically reboot.

What's the full STOP error?


TSV wrote:
> I'm receiving "blue screens" and the only new changes are recent Windows
> Updates. I haven't added hardware or software, just the windows updates.
> My
> Internet Explorer won't work properly either (I use IE6... not trust 7 or
> 8). I cannot keep the computer running long enough to remove the Windows
> Updates before I receive a "blue screen" again.
>
> Suggestion?


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  #3 (permalink)  
Old 05-07-2009
TSV
 

Posts: n/a
Re: Blue screen after installing Windows Updates
Hi PA Bear:

Thanks for your timely reply.

Sorry, should have posted this too, Windows XP Professional 2002 Version SP3

I have performed the procedures as you requested. So, do I wait for the blue
screen again? This time during the normal reboot I did not get a request
option to send the information to Microsoft. Previously, when I would say yes
to sending this information but I would receive error messages in sending the
error information.

Anyhow, no blue screen yet.
--
Scott


"PA Bear [MS MVP]" wrote:

> Please state your full Windows version (e.g., WinXP SP3; Vista SP2) when
> posting to this newsgroup.
>
> Assuming WinXP...
>
> Reboot into Safe Mode | click on Start | Settings | Control Panel | System |
> Advanced (tab) | Startup and Recovery | Settings (button) | System Failure |
> Automatically restart <=uncheck | OK your way out & reboot into normal
> (Windows) mode.
>
> Now you'll see a STOP Error on the BSOD and the computer will not
> automatically reboot.
>
> What's the full STOP error?
>
>
> TSV wrote:
> > I'm receiving "blue screens" and the only new changes are recent Windows
> > Updates. I haven't added hardware or software, just the windows updates.
> > My
> > Internet Explorer won't work properly either (I use IE6... not trust 7 or
> > 8). I cannot keep the computer running long enough to remove the Windows
> > Updates before I receive a "blue screen" again.
> >
> > Suggestion?

>
>

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  #4 (permalink)  
Old 05-07-2009
PA Bear [MS MVP]
 

Posts: n/a
Re: Blue screen after installing Windows Updates
If you get another BSOD, see my previous post.

TSV wrote:
> Hi PA Bear:
>
> Thanks for your timely reply.
>
> Sorry, should have posted this too, Windows XP Professional 2002 Version
> SP3
>
> I have performed the procedures as you requested. So, do I wait for the
> blue
> screen again? This time during the normal reboot I did not get a request
> option to send the information to Microsoft. Previously, when I would say
> yes to sending this information but I would receive error messages in
> sending the error information.
>
> Anyhow, no blue screen yet.
>
>> Please state your full Windows version (e.g., WinXP SP3; Vista SP2) when
>> posting to this newsgroup.
>>
>> Assuming WinXP...
>>
>> Reboot into Safe Mode | click on Start | Settings | Control Panel |
>> System
>> | Advanced (tab) | Startup and Recovery | Settings (button) | System
>> Failure | Automatically restart <=uncheck | OK your way out & reboot into
>> normal (Windows) mode.
>>
>> Now you'll see a STOP Error on the BSOD and the computer will not
>> automatically reboot.
>>
>> What's the full STOP error?
>>
>>
>> TSV wrote:
>>> I'm receiving "blue screens" and the only new changes are recent Windows
>>> Updates. I haven't added hardware or software, just the windows updates.
>>> My
>>> Internet Explorer won't work properly either (I use IE6... not trust 7
>>> or
>>> 8). I cannot keep the computer running long enough to remove the Windows
>>> Updates before I receive a "blue screen" again.
>>>
>>> Suggestion?


Reply With Quote
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