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windowsupdate does not work after install IE 8 on win xp sp3

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  #1 (permalink)  
Old 05-03-2009
Alain Bourgeois
 

Posts: n/a
windowsupdate does not work after install IE 8 on win xp sp3
Dear all,

I work on win xp sp 3, and used IE7.
I downloaded and installed IE8.
After reboot, I tried update.microsoft.com, I can choose Express or Custom,
but in both cases, I get a message:
"The website has encountered a problem and cannot display the page you are
trying to view. The options provided below might help you solve the problem.
"

In windows directory, log shows:

2009-05-03 12:26:03:296 700 1748 COMAPI -- START -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2009-05-03 12:26:03:296 700 1748 COMAPI ---------
2009-05-03 12:26:03:312 1272 1318 Agent *************
2009-05-03 12:26:03:312 700 1748 COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2009-05-03 12:26:03:312 1272 1318 Agent ** START ** Agent: Finding updates
[CallerId = MicrosoftUpdate]
2009-05-03 12:26:03:312 1272 1318 Agent *********
2009-05-03 12:26:03:312 1272 1318 Agent * Online = Yes; Ignore download
priority = No
2009-05-03 12:26:03:312 1272 1318 Agent * Criteria = "IsInstalled=0 and
IsHidden=0"
2009-05-03 12:26:03:312 1272 1318 Agent * ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2009-05-03 12:26:03:312 1272 1318 Agent * Search Scope = {Machine}
2009-05-03 12:26:03:312 1272 1318 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
2009-05-03 12:26:03:312 1272 1318 Misc Microsoft signed: Yes
2009-05-03 12:26:03:812 1272 1318 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80190194
2009-05-03 12:26:03:812 1272 1318 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x80190194
2009-05-03 12:26:03:812 1272 1318 Misc WARNING: DownloadFileInternal failed
for
http://download.windowsupdate.com/v8...v3wuredir.cab:
error 0x80190194
2009-05-03 12:26:03:812 1272 1318 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
2009-05-03 12:26:03:812 1272 1318 Misc Microsoft signed: Yes
2009-05-03 12:26:04:843 1272 1318 Misc WARNING: Send failed with hr =
80072efd.
2009-05-03 12:26:04:843 1272 1318 Misc WARNING: SendRequest failed with hr =
80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-05-03 12:26:04:843 1272 1318 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>.
error 0x80072efd
2009-05-03 12:26:04:843 1272 1318 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2009-05-03 12:26:04:843 1272 1318 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072efd
2009-05-03 12:26:04:843 1272 1318 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x80072efd
2009-05-03 12:26:06:062 1272 1318 Misc WARNING: Send failed with hr =
80072efd.
2009-05-03 12:26:06:062 1272 1318 Misc WARNING: SendRequest failed with hr =
80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-05-03 12:26:06:062 1272 1318 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>.
error 0x80072efd
2009-05-03 12:26:06:062 1272 1318 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2009-05-03 12:26:06:062 1272 1318 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072efd
2009-05-03 12:26:06:062 1272 1318 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x80072efd
2009-05-03 12:26:07:171 1272 1318 Misc WARNING: Send failed with hr =
80072efd.
2009-05-03 12:26:07:171 1272 1318 Misc WARNING: SendRequest failed with hr =
80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-05-03 12:26:07:171 1272 1318 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>.
error 0x80072efd
2009-05-03 12:26:07:171 1272 1318 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2009-05-03 12:26:07:171 1272 1318 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072efd
2009-05-03 12:26:07:171 1272 1318 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x80072efd
2009-05-03 12:26:08:265 1272 1318 Misc WARNING: Send failed with hr =
80072efd.
2009-05-03 12:26:08:265 1272 1318 Misc WARNING: SendRequest failed with hr =
80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
used : <>
2009-05-03 12:26:08:265 1272 1318 Misc WARNING: WinHttp:
SendRequestUsingProxy failed for
<http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>.
error 0x80072efd
2009-05-03 12:26:08:265 1272 1318 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
2009-05-03 12:26:08:265 1272 1318 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072efd
2009-05-03 12:26:08:265 1272 1318 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x80072efd
2009-05-03 12:26:08:265 1272 1318 Misc WARNING: DownloadFileInternal failed
for http://download.microsoft.com/v8/win...v3wuredir.cab:
error 0x80072efd
2009-05-03 12:26:08:265 1272 1318 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
2009-05-03 12:26:08:281 1272 1318 Misc Microsoft signed: Yes
2009-05-03 12:26:08:765 1272 1318 Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80190194
2009-05-03 12:26:08:765 1272 1318 Misc WARNING: WinHttp:
ShouldFileBeDownloaded failed with 0x80190194
2009-05-03 12:26:08:765 1272 1318 Misc WARNING: DownloadFileInternal failed
for http://update.microsoft.com/v8/windo...v3wuredir.cab:
error 0x80190194
2009-05-03 12:26:08:765 1272 1318 Agent WARNING: Failed to obtain the
authorization cab URLs, hr=0x80244019
2009-05-03 12:26:08:765 1272 1318 Agent * WARNING: Online service
registration/service ID resolution failed, hr=0x80244019
2009-05-03 12:26:08:765 1272 1318 Agent * WARNING: Exit code = 0x80244019
2009-05-03 12:26:08:765 1272 1318 Agent *********
2009-05-03 12:26:08:765 1272 1318 Agent ** END ** Agent: Finding updates
[CallerId = MicrosoftUpdate]
2009-05-03 12:26:08:765 1272 1318 Agent *************
2009-05-03 12:26:08:765 1272 1318 Agent WARNING: WU client failed Searching
for update with error 0x80244019
2009-05-03 12:26:08:765 700 a34 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2009-05-03 12:26:08:765 700 a34 COMAPI - Updates found = 0
2009-05-03 12:26:08:765 700 a34 COMAPI - WARNING: Exit code = 0x00000000,
Result code = 0x80244019
2009-05-03 12:26:08:765 700 a34 COMAPI ---------
2009-05-03 12:26:08:765 700 a34 COMAPI -- END -- COMAPI: Search
[ClientId = MicrosoftUpdate]
2009-05-03 12:26:08:765 700 a34 COMAPI -------------
2009-05-03 12:26:08:781 700 1748 COMAPI WARNING: Operation failed due to
earlier error, hr=80244019
2009-05-03 12:26:08:781 700 1748 COMAPI FATAL: Unable to complete
asynchronous search. (hr=80244019)
2009-05-03 12:26:13:765 1272 1318 Report REPORT EVENT:
{7EDC77E7-7723-453D-9F57-D5DCBEA8663F} 2009-05-03 12:26:08:765+0200 1 148
101 {00000000-0000-0000-0000-000000000000} 0 80244019 MicrosoftUpdate
Failure Software Synchronization Windows Update Client failed to detect with
error 0x80244019.

Browsing works.
I tryed to disable windows firewall, no change.
I tryed to disable ad-aware, no change.
No other anti-virus / fw installed.

No proxy is used.
I also tried restarting windows update process:
1.. proxycfg -d
2.. net stop wuauserv
3.. net start wuauserv
No change.

Furthermore, manually downloading
http://download.windowsupdate.com/v8...uv3wuredir.cab by
typing url in browser works!

Help please.


Reply With Quote
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  #2 (permalink)  
Old 05-03-2009
Robert Aldwinckle
 

Posts: n/a
Re: windowsupdate does not work after install IE 8 on win xp sp3
"Alain Bourgeois" <brolspam00@skynet.be> wrote in message news:49fd73e9$0$2847$ba620e4c@news.skynet.be...


> 2009-05-03 12:26:03:812 1272 1318 Misc WARNING: DownloadFileInternal failed for
> http://download.windowsupdate.com/v8...v3wuredir.cab: error 0x80190194



That's an HTTP 404 for a new version of MU I wasn't aware of.

Try using IE8's compatibility mode to see if that changes the symptom.

Otherwise try switching from MU to WU and see if that changes the
symptom.


Good luck

Robert Aldwinckle
---


> Dear all,
>
> I work on win xp sp 3, and used IE7.
> I downloaded and installed IE8.
> After reboot, I tried update.microsoft.com, I can choose Express or Custom, but in both cases, I get a message:
> "The website has encountered a problem and cannot display the page you are trying to view. The options provided below might help
> you solve the problem. "
>
> In windows directory, log shows:
>
> 2009-05-03 12:26:03:296 700 1748 COMAPI -- START -- COMAPI: Search [ClientId = MicrosoftUpdate]
> 2009-05-03 12:26:03:296 700 1748 COMAPI ---------
> 2009-05-03 12:26:03:312 1272 1318 Agent *************
> 2009-05-03 12:26:03:312 700 1748 COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = MicrosoftUpdate]
> 2009-05-03 12:26:03:312 1272 1318 Agent ** START ** Agent: Finding updates [CallerId = MicrosoftUpdate]
> 2009-05-03 12:26:03:312 1272 1318 Agent *********
> 2009-05-03 12:26:03:312 1272 1318 Agent * Online = Yes; Ignore download priority = No
> 2009-05-03 12:26:03:312 1272 1318 Agent * Criteria = "IsInstalled=0 and IsHidden=0"
> 2009-05-03 12:26:03:312 1272 1318 Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2009-05-03 12:26:03:312 1272 1318 Agent * Search Scope = {Machine}
> 2009-05-03 12:26:03:312 1272 1318 Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
> 2009-05-03 12:26:03:312 1272 1318 Misc Microsoft signed: Yes
> 2009-05-03 12:26:03:812 1272 1318 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190194
> 2009-05-03 12:26:03:812 1272 1318 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190194
> 2009-05-03 12:26:03:812 1272 1318 Misc WARNING: DownloadFileInternal failed for
> http://download.windowsupdate.com/v8...v3wuredir.cab: error 0x80190194
> 2009-05-03 12:26:03:812 1272 1318 Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
> 2009-05-03 12:26:03:812 1272 1318 Misc Microsoft signed: Yes
> 2009-05-03 12:26:04:843 1272 1318 Misc WARNING: Send failed with hr = 80072efd.
> 2009-05-03 12:26:04:843 1272 1318 Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used
> : <(null)> Auth Schemes used : <>
> 2009-05-03 12:26:04:843 1272 1318 Misc WARNING: WinHttp: SendRequestUsingProxy failed for
> <http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error 0x80072efd
> 2009-05-03 12:26:04:843 1272 1318 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error
> 0x80072efd
> 2009-05-03 12:26:04:843 1272 1318 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
> 2009-05-03 12:26:04:843 1272 1318 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
> 2009-05-03 12:26:06:062 1272 1318 Misc WARNING: Send failed with hr = 80072efd.
> 2009-05-03 12:26:06:062 1272 1318 Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used
> : <(null)> Auth Schemes used : <>
> 2009-05-03 12:26:06:062 1272 1318 Misc WARNING: WinHttp: SendRequestUsingProxy failed for
> <http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error 0x80072efd
> 2009-05-03 12:26:06:062 1272 1318 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error
> 0x80072efd
> 2009-05-03 12:26:06:062 1272 1318 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
> 2009-05-03 12:26:06:062 1272 1318 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
> 2009-05-03 12:26:07:171 1272 1318 Misc WARNING: Send failed with hr = 80072efd.
> 2009-05-03 12:26:07:171 1272 1318 Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used
> : <(null)> Auth Schemes used : <>
> 2009-05-03 12:26:07:171 1272 1318 Misc WARNING: WinHttp: SendRequestUsingProxy failed for
> <http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error 0x80072efd
> 2009-05-03 12:26:07:171 1272 1318 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error
> 0x80072efd
> 2009-05-03 12:26:07:171 1272 1318 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
> 2009-05-03 12:26:07:171 1272 1318 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
> 2009-05-03 12:26:08:265 1272 1318 Misc WARNING: Send failed with hr = 80072efd.
> 2009-05-03 12:26:08:265 1272 1318 Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used
> : <(null)> Auth Schemes used : <>
> 2009-05-03 12:26:08:265 1272 1318 Misc WARNING: WinHttp: SendRequestUsingProxy failed for
> <http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>. error 0x80072efd
> 2009-05-03 12:26:08:265 1272 1318 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error
> 0x80072efd
> 2009-05-03 12:26:08:265 1272 1318 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efd
> 2009-05-03 12:26:08:265 1272 1318 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
> 2009-05-03 12:26:08:265 1272 1318 Misc WARNING: DownloadFileInternal failed for
> http://download.microsoft.com/v8/win...v3wuredir.cab: error 0x80072efd
> 2009-05-03 12:26:08:265 1272 1318 Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
> 2009-05-03 12:26:08:281 1272 1318 Misc Microsoft signed: Yes
> 2009-05-03 12:26:08:765 1272 1318 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190194
> 2009-05-03 12:26:08:765 1272 1318 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190194
> 2009-05-03 12:26:08:765 1272 1318 Misc WARNING: DownloadFileInternal failed for
> http://update.microsoft.com/v8/windo...v3wuredir.cab: error 0x80190194
> 2009-05-03 12:26:08:765 1272 1318 Agent WARNING: Failed to obtain the authorization cab URLs, hr=0x80244019
> 2009-05-03 12:26:08:765 1272 1318 Agent * WARNING: Online service registration/service ID resolution failed, hr=0x80244019
> 2009-05-03 12:26:08:765 1272 1318 Agent * WARNING: Exit code = 0x80244019
> 2009-05-03 12:26:08:765 1272 1318 Agent *********
> 2009-05-03 12:26:08:765 1272 1318 Agent ** END ** Agent: Finding updates [CallerId = MicrosoftUpdate]
> 2009-05-03 12:26:08:765 1272 1318 Agent *************
> 2009-05-03 12:26:08:765 1272 1318 Agent WARNING: WU client failed Searching for update with error 0x80244019
> 2009-05-03 12:26:08:765 700 a34 COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = MicrosoftUpdate]
> 2009-05-03 12:26:08:765 700 a34 COMAPI - Updates found = 0
> 2009-05-03 12:26:08:765 700 a34 COMAPI - WARNING: Exit code = 0x00000000, Result code = 0x80244019
> 2009-05-03 12:26:08:765 700 a34 COMAPI ---------
> 2009-05-03 12:26:08:765 700 a34 COMAPI -- END -- COMAPI: Search [ClientId = MicrosoftUpdate]
> 2009-05-03 12:26:08:765 700 a34 COMAPI -------------
> 2009-05-03 12:26:08:781 700 1748 COMAPI WARNING: Operation failed due to earlier error, hr=80244019
> 2009-05-03 12:26:08:781 700 1748 COMAPI FATAL: Unable to complete asynchronous search. (hr=80244019)
> 2009-05-03 12:26:13:765 1272 1318 Report REPORT EVENT: {7EDC77E7-7723-453D-9F57-D5DCBEA8663F} 2009-05-03 12:26:08:765+0200 1 148
> 101 {00000000-0000-0000-0000-000000000000} 0 80244019 MicrosoftUpdate Failure Software Synchronization Windows Update Client
> failed to detect with error 0x80244019.
>
> Browsing works.
> I tryed to disable windows firewall, no change.
> I tryed to disable ad-aware, no change.
> No other anti-virus / fw installed.
>
> No proxy is used.
> I also tried restarting windows update process:
> 1.. proxycfg -d
> 2.. net stop wuauserv
> 3.. net start wuauserv
> No change.
>
> Furthermore, manually downloading http://download.windowsupdate.com/v8...uv3wuredir.cab by typing url in
> browser works!
>
> Help please.
>



Reply With Quote
  #3 (permalink)  
Old 05-03-2009
Alain Bourgeois
 

Posts: n/a
Re: windowsupdate does not work after install IE 8 on win xp sp3
1. HTTP 404? Typing url
http://download.windowsupdate.com/v8...uv3wuredir.cab in
IE8 allows me to download the file without error!

2. Where is IE8 compatibility mode?

3. WU redirects to MU, so cannot be used anymore. But tells a warning saying
your page opens ones of my trusted web pages. Great, if it is trusted, I
think he shouldn't tell me it's dangerous .



Regards,

Alain



"Robert Aldwinckle" <robald@techemail.com> wrote in message
news:uUbzFYAzJHA.3872@TK2MSFTNGP05.phx.gbl...
> "Alain Bourgeois" <brolspam00@skynet.be> wrote in message
> news:49fd73e9$0$2847$ba620e4c@news.skynet.be...
>
>
>> 2009-05-03 12:26:03:812 1272 1318 Misc WARNING: DownloadFileInternal
>> failed for
>> http://download.windowsupdate.com/v8...v3wuredir.cab:
>> error 0x80190194

>
>
> That's an HTTP 404 for a new version of MU I wasn't aware of.
>
> Try using IE8's compatibility mode to see if that changes the symptom.
>
> Otherwise try switching from MU to WU and see if that changes the
> symptom.
>
>
> Good luck
>
> Robert Aldwinckle
> ---
>
>
>> Dear all,
>>
>> I work on win xp sp 3, and used IE7.
>> I downloaded and installed IE8.
>> After reboot, I tried update.microsoft.com, I can choose Express or
>> Custom, but in both cases, I get a message:
>> "The website has encountered a problem and cannot display the page you
>> are trying to view. The options provided below might help you solve the
>> problem. "
>>
>> In windows directory, log shows:
>>
>> 2009-05-03 12:26:03:296 700 1748 COMAPI -- START -- COMAPI: Search
>> [ClientId = MicrosoftUpdate]
>> 2009-05-03 12:26:03:296 700 1748 COMAPI ---------
>> 2009-05-03 12:26:03:312 1272 1318 Agent *************
>> 2009-05-03 12:26:03:312 700 1748 COMAPI <<-- SUBMITTED -- COMAPI: Search
>> [ClientId = MicrosoftUpdate]
>> 2009-05-03 12:26:03:312 1272 1318 Agent ** START ** Agent: Finding
>> updates [CallerId = MicrosoftUpdate]
>> 2009-05-03 12:26:03:312 1272 1318 Agent *********
>> 2009-05-03 12:26:03:312 1272 1318 Agent * Online = Yes; Ignore download
>> priority = No
>> 2009-05-03 12:26:03:312 1272 1318 Agent * Criteria = "IsInstalled=0 and
>> IsHidden=0"
>> 2009-05-03 12:26:03:312 1272 1318 Agent * ServiceID =
>> {7971F918-A847-4430-9279-4A52D1EFE18D}
>> 2009-05-03 12:26:03:312 1272 1318 Agent * Search Scope = {Machine}
>> 2009-05-03 12:26:03:312 1272 1318 Misc Validating signature for
>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
>> 2009-05-03 12:26:03:312 1272 1318 Misc Microsoft signed: Yes
>> 2009-05-03 12:26:03:812 1272 1318 Misc WARNING: WinHttp:
>> SendRequestToServerForFileInformation failed with 0x80190194
>> 2009-05-03 12:26:03:812 1272 1318 Misc WARNING: WinHttp:
>> ShouldFileBeDownloaded failed with 0x80190194
>> 2009-05-03 12:26:03:812 1272 1318 Misc WARNING: DownloadFileInternal
>> failed for
>> http://download.windowsupdate.com/v8...v3wuredir.cab:
>> error 0x80190194
>> 2009-05-03 12:26:03:812 1272 1318 Misc Validating signature for
>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
>> 2009-05-03 12:26:03:812 1272 1318 Misc Microsoft signed: Yes
>> 2009-05-03 12:26:04:843 1272 1318 Misc WARNING: Send failed with hr =
>> 80072efd.
>> 2009-05-03 12:26:04:843 1272 1318 Misc WARNING: SendRequest failed with
>> hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth
>> Schemes used : <>
>> 2009-05-03 12:26:04:843 1272 1318 Misc WARNING: WinHttp:
>> SendRequestUsingProxy failed for
>> <http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>.
>> error 0x80072efd
>> 2009-05-03 12:26:04:843 1272 1318 Misc WARNING: WinHttp:
>> SendRequestToServerForFileInformation MakeRequest failed. error
>> 0x80072efd
>> 2009-05-03 12:26:04:843 1272 1318 Misc WARNING: WinHttp:
>> SendRequestToServerForFileInformation failed with 0x80072efd
>> 2009-05-03 12:26:04:843 1272 1318 Misc WARNING: WinHttp:
>> ShouldFileBeDownloaded failed with 0x80072efd
>> 2009-05-03 12:26:06:062 1272 1318 Misc WARNING: Send failed with hr =
>> 80072efd.
>> 2009-05-03 12:26:06:062 1272 1318 Misc WARNING: SendRequest failed with
>> hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth
>> Schemes used : <>
>> 2009-05-03 12:26:06:062 1272 1318 Misc WARNING: WinHttp:
>> SendRequestUsingProxy failed for
>> <http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>.
>> error 0x80072efd
>> 2009-05-03 12:26:06:062 1272 1318 Misc WARNING: WinHttp:
>> SendRequestToServerForFileInformation MakeRequest failed. error
>> 0x80072efd
>> 2009-05-03 12:26:06:062 1272 1318 Misc WARNING: WinHttp:
>> SendRequestToServerForFileInformation failed with 0x80072efd
>> 2009-05-03 12:26:06:062 1272 1318 Misc WARNING: WinHttp:
>> ShouldFileBeDownloaded failed with 0x80072efd
>> 2009-05-03 12:26:07:171 1272 1318 Misc WARNING: Send failed with hr =
>> 80072efd.
>> 2009-05-03 12:26:07:171 1272 1318 Misc WARNING: SendRequest failed with
>> hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth
>> Schemes used : <>
>> 2009-05-03 12:26:07:171 1272 1318 Misc WARNING: WinHttp:
>> SendRequestUsingProxy failed for
>> <http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>.
>> error 0x80072efd
>> 2009-05-03 12:26:07:171 1272 1318 Misc WARNING: WinHttp:
>> SendRequestToServerForFileInformation MakeRequest failed. error
>> 0x80072efd
>> 2009-05-03 12:26:07:171 1272 1318 Misc WARNING: WinHttp:
>> SendRequestToServerForFileInformation failed with 0x80072efd
>> 2009-05-03 12:26:07:171 1272 1318 Misc WARNING: WinHttp:
>> ShouldFileBeDownloaded failed with 0x80072efd
>> 2009-05-03 12:26:08:265 1272 1318 Misc WARNING: Send failed with hr =
>> 80072efd.
>> 2009-05-03 12:26:08:265 1272 1318 Misc WARNING: SendRequest failed with
>> hr = 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth
>> Schemes used : <>
>> 2009-05-03 12:26:08:265 1272 1318 Misc WARNING: WinHttp:
>> SendRequestUsingProxy failed for
>> <http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>.
>> error 0x80072efd
>> 2009-05-03 12:26:08:265 1272 1318 Misc WARNING: WinHttp:
>> SendRequestToServerForFileInformation MakeRequest failed. error
>> 0x80072efd
>> 2009-05-03 12:26:08:265 1272 1318 Misc WARNING: WinHttp:
>> SendRequestToServerForFileInformation failed with 0x80072efd
>> 2009-05-03 12:26:08:265 1272 1318 Misc WARNING: WinHttp:
>> ShouldFileBeDownloaded failed with 0x80072efd
>> 2009-05-03 12:26:08:265 1272 1318 Misc WARNING: DownloadFileInternal
>> failed for
>> http://download.microsoft.com/v8/win...v3wuredir.cab:
>> error 0x80072efd
>> 2009-05-03 12:26:08:265 1272 1318 Misc Validating signature for
>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
>> 2009-05-03 12:26:08:281 1272 1318 Misc Microsoft signed: Yes
>> 2009-05-03 12:26:08:765 1272 1318 Misc WARNING: WinHttp:
>> SendRequestToServerForFileInformation failed with 0x80190194
>> 2009-05-03 12:26:08:765 1272 1318 Misc WARNING: WinHttp:
>> ShouldFileBeDownloaded failed with 0x80190194
>> 2009-05-03 12:26:08:765 1272 1318 Misc WARNING: DownloadFileInternal
>> failed for
>> http://update.microsoft.com/v8/windo...v3wuredir.cab: error
>> 0x80190194
>> 2009-05-03 12:26:08:765 1272 1318 Agent WARNING: Failed to obtain the
>> authorization cab URLs, hr=0x80244019
>> 2009-05-03 12:26:08:765 1272 1318 Agent * WARNING: Online service
>> registration/service ID resolution failed, hr=0x80244019
>> 2009-05-03 12:26:08:765 1272 1318 Agent * WARNING: Exit code =
>> 0x80244019
>> 2009-05-03 12:26:08:765 1272 1318 Agent *********
>> 2009-05-03 12:26:08:765 1272 1318 Agent ** END ** Agent: Finding
>> updates [CallerId = MicrosoftUpdate]
>> 2009-05-03 12:26:08:765 1272 1318 Agent *************
>> 2009-05-03 12:26:08:765 1272 1318 Agent WARNING: WU client failed
>> Searching for update with error 0x80244019
>> 2009-05-03 12:26:08:765 700 a34 COMAPI >>-- RESUMED -- COMAPI: Search
>> [ClientId = MicrosoftUpdate]
>> 2009-05-03 12:26:08:765 700 a34 COMAPI - Updates found = 0
>> 2009-05-03 12:26:08:765 700 a34 COMAPI - WARNING: Exit code =
>> 0x00000000, Result code = 0x80244019
>> 2009-05-03 12:26:08:765 700 a34 COMAPI ---------
>> 2009-05-03 12:26:08:765 700 a34 COMAPI -- END -- COMAPI: Search
>> [ClientId = MicrosoftUpdate]
>> 2009-05-03 12:26:08:765 700 a34 COMAPI -------------
>> 2009-05-03 12:26:08:781 700 1748 COMAPI WARNING: Operation failed due to
>> earlier error, hr=80244019
>> 2009-05-03 12:26:08:781 700 1748 COMAPI FATAL: Unable to complete
>> asynchronous search. (hr=80244019)
>> 2009-05-03 12:26:13:765 1272 1318 Report REPORT EVENT:
>> {7EDC77E7-7723-453D-9F57-D5DCBEA8663F} 2009-05-03 12:26:08:765+0200 1 148
>> 101 {00000000-0000-0000-0000-000000000000} 0 80244019 MicrosoftUpdate
>> Failure Software Synchronization Windows Update Client failed to detect
>> with error 0x80244019.
>>
>> Browsing works.
>> I tryed to disable windows firewall, no change.
>> I tryed to disable ad-aware, no change.
>> No other anti-virus / fw installed.
>>
>> No proxy is used.
>> I also tried restarting windows update process:
>> 1.. proxycfg -d
>> 2.. net stop wuauserv
>> 3.. net start wuauserv
>> No change.
>>
>> Furthermore, manually downloading
>> http://download.windowsupdate.com/v8...uv3wuredir.cab
>> by typing url in browser works!
>>
>> Help please.
>>

>
>



Reply With Quote
  #4 (permalink)  
Old 05-03-2009
PA Bear [MS MVP]
 

Posts: n/a
Re: windowsupdate does not work after install IE 8 on win xp sp3
[X-post to IE General]

Did you install IE8 manually, via Windows Update website, or via Automatic
Updates?

Error: 80072EFD = ERROR_INTERNET_CANNOT_CONNECT
Translation: Cannot connect to the Internet server

You may encounter temporary connection-related errors when you use Windows
Update or Microsoft Update to install updates
http://support.microsoft.com/kb/836941

0x80244019 SUS_E_PT_HTTP_STATUS_NOT_FOUND
Http status 404 - object not found

0x80244019 errors are often associated with hijackware infections!

1. Does the behavior persist if you access the page in Compatibility Mode?

2. Does the behavior persist if you start IE in No Add-ons mode? To start
IE in No Add-ons mode:

=> Right-click on the blue IE desktop icon and select Start without
Add-ons; or

=> Start | (All) Programs | Accessories | System Tools | Internet
Explorer (No add-ons).

Troubleshooting and Internet Explorerís (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

3. Does the behavior persist if you Reset IE Advanced settings (RIES)?
http://support.microsoft.com/kb/923737 <= Read before using!

4. Does the behavior persist if you boot into Safe Mode with Networking?
[Careful! Only remain in Safe Mode just long enough to test!]

5a. What anti-virus application or security suite is installed, is your
subscription current, and is it supported in IE8? What anti-spyware
applications (other than Defender)? What third-party firewall (if any)?
Were any of these applications running in the background when you installed
IE8?

5b. Has a Norton or McAfee application ever been installed on this machine
(e.g., a free-trial version that came preinstalled when you bought it)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Alain Bourgeois wrote:
> I work on win xp sp 3, and used IE7.
> I downloaded and installed IE8.
> After reboot, I tried update.microsoft.com, I can choose Express or
> Custom,
> but in both cases, I get a message:
> "The website has encountered a problem and cannot display the page you are
> trying to view. The options provided below might help you solve the
> problem.
> "
>
> In windows directory, log shows:
>
> 2009-05-03 12:26:03:296 700 1748 COMAPI -- START -- COMAPI: Search
> [ClientId = MicrosoftUpdate]
> 2009-05-03 12:26:03:296 700 1748 COMAPI ---------
> 2009-05-03 12:26:03:312 1272 1318 Agent *************
> 2009-05-03 12:26:03:312 700 1748 COMAPI <<-- SUBMITTED -- COMAPI: Search
> [ClientId = MicrosoftUpdate]
> 2009-05-03 12:26:03:312 1272 1318 Agent ** START ** Agent: Finding
> updates
> [CallerId = MicrosoftUpdate]
> 2009-05-03 12:26:03:312 1272 1318 Agent *********
> 2009-05-03 12:26:03:312 1272 1318 Agent * Online = Yes; Ignore download
> priority = No
> 2009-05-03 12:26:03:312 1272 1318 Agent * Criteria = "IsInstalled=0 and
> IsHidden=0"
> 2009-05-03 12:26:03:312 1272 1318 Agent * ServiceID =
> {7971F918-A847-4430-9279-4A52D1EFE18D}
> 2009-05-03 12:26:03:312 1272 1318 Agent * Search Scope = {Machine}
> 2009-05-03 12:26:03:312 1272 1318 Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
> 2009-05-03 12:26:03:312 1272 1318 Misc Microsoft signed: Yes
> 2009-05-03 12:26:03:812 1272 1318 Misc WARNING: WinHttp:
> SendRequestToServerForFileInformation failed with 0x80190194
> 2009-05-03 12:26:03:812 1272 1318 Misc WARNING: WinHttp:
> ShouldFileBeDownloaded failed with 0x80190194
> 2009-05-03 12:26:03:812 1272 1318 Misc WARNING: DownloadFileInternal
> failed
> for
> http://download.windowsupdate.com/v8...v3wuredir.cab:
> error 0x80190194
> 2009-05-03 12:26:03:812 1272 1318 Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
> 2009-05-03 12:26:03:812 1272 1318 Misc Microsoft signed: Yes
> 2009-05-03 12:26:04:843 1272 1318 Misc WARNING: Send failed with hr =
> 80072efd.
> 2009-05-03 12:26:04:843 1272 1318 Misc WARNING: SendRequest failed with hr
> =
> 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth
> Schemes
> used : <>
> 2009-05-03 12:26:04:843 1272 1318 Misc WARNING: WinHttp:
> SendRequestUsingProxy failed for
> <http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>.
> error 0x80072efd
> 2009-05-03 12:26:04:843 1272 1318 Misc WARNING: WinHttp:
> SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
> 2009-05-03 12:26:04:843 1272 1318 Misc WARNING: WinHttp:
> SendRequestToServerForFileInformation failed with 0x80072efd
> 2009-05-03 12:26:04:843 1272 1318 Misc WARNING: WinHttp:
> ShouldFileBeDownloaded failed with 0x80072efd
> 2009-05-03 12:26:06:062 1272 1318 Misc WARNING: Send failed with hr =
> 80072efd.
> 2009-05-03 12:26:06:062 1272 1318 Misc WARNING: SendRequest failed with hr
> =
> 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth
> Schemes
> used : <>
> 2009-05-03 12:26:06:062 1272 1318 Misc WARNING: WinHttp:
> SendRequestUsingProxy failed for
> <http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>.
> error 0x80072efd
> 2009-05-03 12:26:06:062 1272 1318 Misc WARNING: WinHttp:
> SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
> 2009-05-03 12:26:06:062 1272 1318 Misc WARNING: WinHttp:
> SendRequestToServerForFileInformation failed with 0x80072efd
> 2009-05-03 12:26:06:062 1272 1318 Misc WARNING: WinHttp:
> ShouldFileBeDownloaded failed with 0x80072efd
> 2009-05-03 12:26:07:171 1272 1318 Misc WARNING: Send failed with hr =
> 80072efd.
> 2009-05-03 12:26:07:171 1272 1318 Misc WARNING: SendRequest failed with hr
> =
> 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth
> Schemes
> used : <>
> 2009-05-03 12:26:07:171 1272 1318 Misc WARNING: WinHttp:
> SendRequestUsingProxy failed for
> <http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>.
> error 0x80072efd
> 2009-05-03 12:26:07:171 1272 1318 Misc WARNING: WinHttp:
> SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
> 2009-05-03 12:26:07:171 1272 1318 Misc WARNING: WinHttp:
> SendRequestToServerForFileInformation failed with 0x80072efd
> 2009-05-03 12:26:07:171 1272 1318 Misc WARNING: WinHttp:
> ShouldFileBeDownloaded failed with 0x80072efd
> 2009-05-03 12:26:08:265 1272 1318 Misc WARNING: Send failed with hr =
> 80072efd.
> 2009-05-03 12:26:08:265 1272 1318 Misc WARNING: SendRequest failed with hr
> =
> 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth
> Schemes
> used : <>
> 2009-05-03 12:26:08:265 1272 1318 Misc WARNING: WinHttp:
> SendRequestUsingProxy failed for
> <http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>.
> error 0x80072efd
> 2009-05-03 12:26:08:265 1272 1318 Misc WARNING: WinHttp:
> SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
> 2009-05-03 12:26:08:265 1272 1318 Misc WARNING: WinHttp:
> SendRequestToServerForFileInformation failed with 0x80072efd
> 2009-05-03 12:26:08:265 1272 1318 Misc WARNING: WinHttp:
> ShouldFileBeDownloaded failed with 0x80072efd
> 2009-05-03 12:26:08:265 1272 1318 Misc WARNING: DownloadFileInternal
> failed
> for http://download.microsoft.com/v8/win...v3wuredir.cab:
> error 0x80072efd
> 2009-05-03 12:26:08:265 1272 1318 Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
> 2009-05-03 12:26:08:281 1272 1318 Misc Microsoft signed: Yes
> 2009-05-03 12:26:08:765 1272 1318 Misc WARNING: WinHttp:
> SendRequestToServerForFileInformation failed with 0x80190194
> 2009-05-03 12:26:08:765 1272 1318 Misc WARNING: WinHttp:
> ShouldFileBeDownloaded failed with 0x80190194
> 2009-05-03 12:26:08:765 1272 1318 Misc WARNING: DownloadFileInternal
> failed
> for http://update.microsoft.com/v8/windo...v3wuredir.cab:
> error 0x80190194
> 2009-05-03 12:26:08:765 1272 1318 Agent WARNING: Failed to obtain the
> authorization cab URLs, hr=0x80244019
> 2009-05-03 12:26:08:765 1272 1318 Agent * WARNING: Online service
> registration/service ID resolution failed, hr=0x80244019
> 2009-05-03 12:26:08:765 1272 1318 Agent * WARNING: Exit code =
> 0x80244019
> 2009-05-03 12:26:08:765 1272 1318 Agent *********
> 2009-05-03 12:26:08:765 1272 1318 Agent ** END ** Agent: Finding
> updates
> [CallerId = MicrosoftUpdate]
> 2009-05-03 12:26:08:765 1272 1318 Agent *************
> 2009-05-03 12:26:08:765 1272 1318 Agent WARNING: WU client failed
> Searching
> for update with error 0x80244019
> 2009-05-03 12:26:08:765 700 a34 COMAPI >>-- RESUMED -- COMAPI: Search
> [ClientId = MicrosoftUpdate]
> 2009-05-03 12:26:08:765 700 a34 COMAPI - Updates found = 0
> 2009-05-03 12:26:08:765 700 a34 COMAPI - WARNING: Exit code =
> 0x00000000,
> Result code = 0x80244019
> 2009-05-03 12:26:08:765 700 a34 COMAPI ---------
> 2009-05-03 12:26:08:765 700 a34 COMAPI -- END -- COMAPI: Search
> [ClientId = MicrosoftUpdate]
> 2009-05-03 12:26:08:765 700 a34 COMAPI -------------
> 2009-05-03 12:26:08:781 700 1748 COMAPI WARNING: Operation failed due to
> earlier error, hr=80244019
> 2009-05-03 12:26:08:781 700 1748 COMAPI FATAL: Unable to complete
> asynchronous search. (hr=80244019)
> 2009-05-03 12:26:13:765 1272 1318 Report REPORT EVENT:
> {7EDC77E7-7723-453D-9F57-D5DCBEA8663F} 2009-05-03 12:26:08:765+0200 1 148
> 101 {00000000-0000-0000-0000-000000000000} 0 80244019 MicrosoftUpdate
> Failure Software Synchronization Windows Update Client failed to detect
> with
> error 0x80244019.
>
> Browsing works.
> I tryed to disable windows firewall, no change.
> I tryed to disable ad-aware, no change.
> No other anti-virus / fw installed.
>
> No proxy is used.
> I also tried restarting windows update process:
> 1.. proxycfg -d
> 2.. net stop wuauserv
> 3.. net start wuauserv
> No change.
>
> Furthermore, manually downloading
> http://download.windowsupdate.com/v8...uv3wuredir.cab
> by
> typing url in browser works!
>
> Help please.


Reply With Quote
  #5 (permalink)  
Old 05-04-2009
jollymoon
 

Posts: n/a
Re: windowsupdate does not work after install IE 8 on win xp sp3
This is a lot, so here goes.

[X-post to IE General] ORIGINAL

Did you install IE8 manually, via Windows Update website, or via Automatic
Updates?
Downloaded and then installed (first time) second time, after uninstall, by
windows update auto

1. Does the behavior persist if you access the page in Compatibility Mode?
WON'T LOAD AT ALL

2. Does the behavior persist if you start IE in No Add-ons mode? To start
IE in No Add-ons mode:
YES

3. Does the behavior persist if you Reset IE Advanced settings (RIES)?
YES

4. Does the behavior persist if you boot into Safe Mode with Networking?
YES

5a. What anti-virus application or security suite is installed, is your
subscription current, and is it supported in IE8? What anti-spyware
applications (other than Defender)? What third-party firewall (if any)?
Were any of these applications running in the background when you installed
IE8?
VIRUS !AVAST! AND ZONE ALARM WERE TURNED OFF PRIOR TO INSTALL

5b. Has a Norton or McAfee application ever been installed on this machine
(e.g., a free-trial version that came pre installed when you bought it)?
NO

-----------------ADDED-------------

"I have spent nearly over three days trying to install IE8. I have had to
use IE6 because IE7 does the same thing. I installed all the critical
updates, uninstalled them, and the reinstalled them.

When you first start IE8 the screen blinks a white screen for about two
seconds and then nothing. Just Blink....

I have downloaded a new Windows Update Agent and Dial A Fix and ran them
following instructions exactly. I have also tried several crypto svs start
and stops as well as re registering WUPS and .DLL's

This is driving me crazy.

Any help is already gratefully appreciated."

from different post ------------

I have spent nearly another day on researching help for this bug...I also
reset the winsock and tried to rerun Dial A Fix and it reported that it could
not find what version of Internet Explorer I was using, so some .DLLs will
not be re-registered.

I will try these two tips now. I also reset winsock. Keep on trying...
the different windows user did not work as their is only one administrator
account.

Tried the Safe mode/with networking and it did the same flash then
nothing....and I loaded IE8 with firewall and !Avast! turned off

Guess it is time to re install XP ... 4 times in 4 years, never get a
virus,worm, or spyware, but I can't keep this thing from throwing a shoe
every so often.

H E L P ? ?

And I have no toolbars installed

thanx in advance!
Reply With Quote
  #6 (permalink)  
Old 05-04-2009
PA Bear [MS MVP]
 

Posts: n/a
Re: windowsupdate does not work after install IE 8 on win xp sp3
To keep track of things, it helps immensely if you include (quote) all of
previous message(s) in your replies to the newsgroup. Thank you.

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a /thorough/ check for hijackware, including posting the requested logs
in an appropriate forum.

Checking for/Help with Hijackware
http://aumha.net/viewtopic.php?f=30&t=4075
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://www.elephantboycomputers.com/...moving_Malware

**Seek expert assistance in
http://spywarehammer.com/simplemachi...php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://www.dslreports.com/forum/cleanup, http://aumha.net/viewforum.php?f=30
or other appropriate forums.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.

jollymoon wrote:
> This is a lot, so here goes.
>
> [X-post to IE General] ORIGINAL
>
> Did you install IE8 manually, via Windows Update website, or via Automatic
> Updates?
> Downloaded and then installed (first time) second time, after uninstall,
> by
> windows update auto
>
> 1. Does the behavior persist if you access the page in Compatibility Mode?
> WON'T LOAD AT ALL
>
> 2. Does the behavior persist if you start IE in No Add-ons mode? To start
> IE in No Add-ons mode:
> YES
>
> 3. Does the behavior persist if you Reset IE Advanced settings (RIES)?
> YES
>
> 4. Does the behavior persist if you boot into Safe Mode with Networking?
> YES
>
> 5a. What anti-virus application or security suite is installed, is your
> subscription current, and is it supported in IE8? What anti-spyware
> applications (other than Defender)? What third-party firewall (if any)?
> Were any of these applications running in the background when you
> installed
> IE8?
> VIRUS !AVAST! AND ZONE ALARM WERE TURNED OFF PRIOR TO INSTALL
>
> 5b. Has a Norton or McAfee application ever been installed on this machine
> (e.g., a free-trial version that came pre installed when you bought it)?
> NO
>
> -----------------ADDED-------------
>
> "I have spent nearly over three days trying to install IE8. I have had to
> use IE6 because IE7 does the same thing. I installed all the critical
> updates, uninstalled them, and the reinstalled them.
>
> When you first start IE8 the screen blinks a white screen for about two
> seconds and then nothing. Just Blink....
>
> I have downloaded a new Windows Update Agent and Dial A Fix and ran them
> following instructions exactly. I have also tried several crypto svs
> start
> and stops as well as re registering WUPS and .DLL's
>
> This is driving me crazy.
>
> Any help is already gratefully appreciated."
>
> from different post ------------
>
> I have spent nearly another day on researching help for this bug...I also
> reset the winsock and tried to rerun Dial A Fix and it reported that it
> could not find what version of Internet Explorer I was using, so some
> .DLLs will not be re-registered.
>
> I will try these two tips now. I also reset winsock. Keep on trying...
> the different windows user did not work as their is only one administrator
> account.
>
> Tried the Safe mode/with networking and it did the same flash then
> nothing....and I loaded IE8 with firewall and !Avast! turned off
>
> Guess it is time to re install XP ... 4 times in 4 years, never get a
> virus,worm, or spyware, but I can't keep this thing from throwing a shoe
> every so often.
>
> H E L P ? ?
>
> And I have no toolbars installed
>
> thanx in advance!


Reply With Quote
  #7 (permalink)  
Old 05-04-2009
Alain Bourgeois
 

Posts: n/a
Re: windowsupdate does not work after install IE 8 on win xp sp3
I downloaded from the www.microsoft.com website (popular downloads: IE8).


"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
news:u$Ei4hCzJHA.5032@TK2MSFTNGP05.phx.gbl...
> [X-post to IE General]
>
> Did you install IE8 manually, via Windows Update website, or via Automatic
> Updates?
>
> Error: 80072EFD = ERROR_INTERNET_CANNOT_CONNECT
> Translation: Cannot connect to the Internet server
>
> You may encounter temporary connection-related errors when you use Windows
> Update or Microsoft Update to install updates
> http://support.microsoft.com/kb/836941
>
> 0x80244019 SUS_E_PT_HTTP_STATUS_NOT_FOUND
> Http status 404 - object not found
>
> 0x80244019 errors are often associated with hijackware infections!
>
> 1. Does the behavior persist if you access the page in Compatibility Mode?
>
> 2. Does the behavior persist if you start IE in No Add-ons mode? To start
> IE in No Add-ons mode:
>
> => Right-click on the blue IE desktop icon and select Start without
> Add-ons; or
>
> => Start | (All) Programs | Accessories | System Tools | Internet
> Explorer (No add-ons).
>
> Troubleshooting and Internet Explorerís (No Add-ons) Mode:
> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>
> 3. Does the behavior persist if you Reset IE Advanced settings (RIES)?
> http://support.microsoft.com/kb/923737 <= Read before using!
>
> 4. Does the behavior persist if you boot into Safe Mode with Networking?
> [Careful! Only remain in Safe Mode just long enough to test!]
>
> 5a. What anti-virus application or security suite is installed, is your
> subscription current, and is it supported in IE8? What anti-spyware
> applications (other than Defender)? What third-party firewall (if any)?
> Were any of these applications running in the background when you
> installed IE8?
>
> 5b. Has a Norton or McAfee application ever been installed on this machine
> (e.g., a free-trial version that came preinstalled when you bought it)?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
>
>
> Alain Bourgeois wrote:
>> I work on win xp sp 3, and used IE7.
>> I downloaded and installed IE8.
>> After reboot, I tried update.microsoft.com, I can choose Express or
>> Custom,
>> but in both cases, I get a message:
>> "The website has encountered a problem and cannot display the page you
>> are
>> trying to view. The options provided below might help you solve the
>> problem.
>> "
>>
>> In windows directory, log shows:
>>
>> 2009-05-03 12:26:03:296 700 1748 COMAPI -- START -- COMAPI: Search
>> [ClientId = MicrosoftUpdate]
>> 2009-05-03 12:26:03:296 700 1748 COMAPI ---------
>> 2009-05-03 12:26:03:312 1272 1318 Agent *************
>> 2009-05-03 12:26:03:312 700 1748 COMAPI <<-- SUBMITTED -- COMAPI: Search
>> [ClientId = MicrosoftUpdate]
>> 2009-05-03 12:26:03:312 1272 1318 Agent ** START ** Agent: Finding
>> updates
>> [CallerId = MicrosoftUpdate]
>> 2009-05-03 12:26:03:312 1272 1318 Agent *********
>> 2009-05-03 12:26:03:312 1272 1318 Agent * Online = Yes; Ignore download
>> priority = No
>> 2009-05-03 12:26:03:312 1272 1318 Agent * Criteria = "IsInstalled=0 and
>> IsHidden=0"
>> 2009-05-03 12:26:03:312 1272 1318 Agent * ServiceID =
>> {7971F918-A847-4430-9279-4A52D1EFE18D}
>> 2009-05-03 12:26:03:312 1272 1318 Agent * Search Scope = {Machine}
>> 2009-05-03 12:26:03:312 1272 1318 Misc Validating signature for
>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
>> 2009-05-03 12:26:03:312 1272 1318 Misc Microsoft signed: Yes
>> 2009-05-03 12:26:03:812 1272 1318 Misc WARNING: WinHttp:
>> SendRequestToServerForFileInformation failed with 0x80190194
>> 2009-05-03 12:26:03:812 1272 1318 Misc WARNING: WinHttp:
>> ShouldFileBeDownloaded failed with 0x80190194
>> 2009-05-03 12:26:03:812 1272 1318 Misc WARNING: DownloadFileInternal
>> failed
>> for
>> http://download.windowsupdate.com/v8...v3wuredir.cab:
>> error 0x80190194
>> 2009-05-03 12:26:03:812 1272 1318 Misc Validating signature for
>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
>> 2009-05-03 12:26:03:812 1272 1318 Misc Microsoft signed: Yes
>> 2009-05-03 12:26:04:843 1272 1318 Misc WARNING: Send failed with hr =
>> 80072efd.
>> 2009-05-03 12:26:04:843 1272 1318 Misc WARNING: SendRequest failed with
>> hr =
>> 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth
>> Schemes
>> used : <>
>> 2009-05-03 12:26:04:843 1272 1318 Misc WARNING: WinHttp:
>> SendRequestUsingProxy failed for
>> <http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>.
>> error 0x80072efd
>> 2009-05-03 12:26:04:843 1272 1318 Misc WARNING: WinHttp:
>> SendRequestToServerForFileInformation MakeRequest failed. error
>> 0x80072efd
>> 2009-05-03 12:26:04:843 1272 1318 Misc WARNING: WinHttp:
>> SendRequestToServerForFileInformation failed with 0x80072efd
>> 2009-05-03 12:26:04:843 1272 1318 Misc WARNING: WinHttp:
>> ShouldFileBeDownloaded failed with 0x80072efd
>> 2009-05-03 12:26:06:062 1272 1318 Misc WARNING: Send failed with hr =
>> 80072efd.
>> 2009-05-03 12:26:06:062 1272 1318 Misc WARNING: SendRequest failed with
>> hr =
>> 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth
>> Schemes
>> used : <>
>> 2009-05-03 12:26:06:062 1272 1318 Misc WARNING: WinHttp:
>> SendRequestUsingProxy failed for
>> <http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>.
>> error 0x80072efd
>> 2009-05-03 12:26:06:062 1272 1318 Misc WARNING: WinHttp:
>> SendRequestToServerForFileInformation MakeRequest failed. error
>> 0x80072efd
>> 2009-05-03 12:26:06:062 1272 1318 Misc WARNING: WinHttp:
>> SendRequestToServerForFileInformation failed with 0x80072efd
>> 2009-05-03 12:26:06:062 1272 1318 Misc WARNING: WinHttp:
>> ShouldFileBeDownloaded failed with 0x80072efd
>> 2009-05-03 12:26:07:171 1272 1318 Misc WARNING: Send failed with hr =
>> 80072efd.
>> 2009-05-03 12:26:07:171 1272 1318 Misc WARNING: SendRequest failed with
>> hr =
>> 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth
>> Schemes
>> used : <>
>> 2009-05-03 12:26:07:171 1272 1318 Misc WARNING: WinHttp:
>> SendRequestUsingProxy failed for
>> <http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>.
>> error 0x80072efd
>> 2009-05-03 12:26:07:171 1272 1318 Misc WARNING: WinHttp:
>> SendRequestToServerForFileInformation MakeRequest failed. error
>> 0x80072efd
>> 2009-05-03 12:26:07:171 1272 1318 Misc WARNING: WinHttp:
>> SendRequestToServerForFileInformation failed with 0x80072efd
>> 2009-05-03 12:26:07:171 1272 1318 Misc WARNING: WinHttp:
>> ShouldFileBeDownloaded failed with 0x80072efd
>> 2009-05-03 12:26:08:265 1272 1318 Misc WARNING: Send failed with hr =
>> 80072efd.
>> 2009-05-03 12:26:08:265 1272 1318 Misc WARNING: SendRequest failed with
>> hr =
>> 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth
>> Schemes
>> used : <>
>> 2009-05-03 12:26:08:265 1272 1318 Misc WARNING: WinHttp:
>> SendRequestUsingProxy failed for
>> <http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>.
>> error 0x80072efd
>> 2009-05-03 12:26:08:265 1272 1318 Misc WARNING: WinHttp:
>> SendRequestToServerForFileInformation MakeRequest failed. error
>> 0x80072efd
>> 2009-05-03 12:26:08:265 1272 1318 Misc WARNING: WinHttp:
>> SendRequestToServerForFileInformation failed with 0x80072efd
>> 2009-05-03 12:26:08:265 1272 1318 Misc WARNING: WinHttp:
>> ShouldFileBeDownloaded failed with 0x80072efd
>> 2009-05-03 12:26:08:265 1272 1318 Misc WARNING: DownloadFileInternal
>> failed
>> for http://download.microsoft.com/v8/win...v3wuredir.cab:
>> error 0x80072efd
>> 2009-05-03 12:26:08:265 1272 1318 Misc Validating signature for
>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
>> 2009-05-03 12:26:08:281 1272 1318 Misc Microsoft signed: Yes
>> 2009-05-03 12:26:08:765 1272 1318 Misc WARNING: WinHttp:
>> SendRequestToServerForFileInformation failed with 0x80190194
>> 2009-05-03 12:26:08:765 1272 1318 Misc WARNING: WinHttp:
>> ShouldFileBeDownloaded failed with 0x80190194
>> 2009-05-03 12:26:08:765 1272 1318 Misc WARNING: DownloadFileInternal
>> failed
>> for http://update.microsoft.com/v8/windo...v3wuredir.cab:
>> error 0x80190194
>> 2009-05-03 12:26:08:765 1272 1318 Agent WARNING: Failed to obtain the
>> authorization cab URLs, hr=0x80244019
>> 2009-05-03 12:26:08:765 1272 1318 Agent * WARNING: Online service
>> registration/service ID resolution failed, hr=0x80244019
>> 2009-05-03 12:26:08:765 1272 1318 Agent * WARNING: Exit code =
>> 0x80244019
>> 2009-05-03 12:26:08:765 1272 1318 Agent *********
>> 2009-05-03 12:26:08:765 1272 1318 Agent ** END ** Agent: Finding
>> updates
>> [CallerId = MicrosoftUpdate]
>> 2009-05-03 12:26:08:765 1272 1318 Agent *************
>> 2009-05-03 12:26:08:765 1272 1318 Agent WARNING: WU client failed
>> Searching
>> for update with error 0x80244019
>> 2009-05-03 12:26:08:765 700 a34 COMAPI >>-- RESUMED -- COMAPI: Search
>> [ClientId = MicrosoftUpdate]
>> 2009-05-03 12:26:08:765 700 a34 COMAPI - Updates found = 0
>> 2009-05-03 12:26:08:765 700 a34 COMAPI - WARNING: Exit code =
>> 0x00000000,
>> Result code = 0x80244019
>> 2009-05-03 12:26:08:765 700 a34 COMAPI ---------
>> 2009-05-03 12:26:08:765 700 a34 COMAPI -- END -- COMAPI: Search
>> [ClientId = MicrosoftUpdate]
>> 2009-05-03 12:26:08:765 700 a34 COMAPI -------------
>> 2009-05-03 12:26:08:781 700 1748 COMAPI WARNING: Operation failed due to
>> earlier error, hr=80244019
>> 2009-05-03 12:26:08:781 700 1748 COMAPI FATAL: Unable to complete
>> asynchronous search. (hr=80244019)
>> 2009-05-03 12:26:13:765 1272 1318 Report REPORT EVENT:
>> {7EDC77E7-7723-453D-9F57-D5DCBEA8663F} 2009-05-03 12:26:08:765+0200 1 148
>> 101 {00000000-0000-0000-0000-000000000000} 0 80244019 MicrosoftUpdate
>> Failure Software Synchronization Windows Update Client failed to detect
>> with
>> error 0x80244019.
>>
>> Browsing works.
>> I tryed to disable windows firewall, no change.
>> I tryed to disable ad-aware, no change.
>> No other anti-virus / fw installed.
>>
>> No proxy is used.
>> I also tried restarting windows update process:
>> 1.. proxycfg -d
>> 2.. net stop wuauserv
>> 3.. net start wuauserv
>> No change.
>>
>> Furthermore, manually downloading
>> http://download.windowsupdate.com/v8...uv3wuredir.cab
>> by
>> typing url in browser works!
>>
>> Help please.

>



Reply With Quote
  #8 (permalink)  
Old 05-04-2009
Alain Bourgeois
 

Posts: n/a
Re: windowsupdate does not work after install IE 8 on win xp sp3
I didn't change anything but now it works. I suppose the problem was on MS
web site.

"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
news:u$Ei4hCzJHA.5032@TK2MSFTNGP05.phx.gbl...
> [X-post to IE General]
>
> Did you install IE8 manually, via Windows Update website, or via Automatic
> Updates?
>
> Error: 80072EFD = ERROR_INTERNET_CANNOT_CONNECT
> Translation: Cannot connect to the Internet server
>
> You may encounter temporary connection-related errors when you use Windows
> Update or Microsoft Update to install updates
> http://support.microsoft.com/kb/836941
>
> 0x80244019 SUS_E_PT_HTTP_STATUS_NOT_FOUND
> Http status 404 - object not found
>
> 0x80244019 errors are often associated with hijackware infections!
>
> 1. Does the behavior persist if you access the page in Compatibility Mode?
>
> 2. Does the behavior persist if you start IE in No Add-ons mode? To start
> IE in No Add-ons mode:
>
> => Right-click on the blue IE desktop icon and select Start without
> Add-ons; or
>
> => Start | (All) Programs | Accessories | System Tools | Internet
> Explorer (No add-ons).
>
> Troubleshooting and Internet Explorerís (No Add-ons) Mode:
> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>
> 3. Does the behavior persist if you Reset IE Advanced settings (RIES)?
> http://support.microsoft.com/kb/923737 <= Read before using!
>
> 4. Does the behavior persist if you boot into Safe Mode with Networking?
> [Careful! Only remain in Safe Mode just long enough to test!]
>
> 5a. What anti-virus application or security suite is installed, is your
> subscription current, and is it supported in IE8? What anti-spyware
> applications (other than Defender)? What third-party firewall (if any)?
> Were any of these applications running in the background when you
> installed IE8?
>
> 5b. Has a Norton or McAfee application ever been installed on this machine
> (e.g., a free-trial version that came preinstalled when you bought it)?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
>
>
> Alain Bourgeois wrote:
>> I work on win xp sp 3, and used IE7.
>> I downloaded and installed IE8.
>> After reboot, I tried update.microsoft.com, I can choose Express or
>> Custom,
>> but in both cases, I get a message:
>> "The website has encountered a problem and cannot display the page you
>> are
>> trying to view. The options provided below might help you solve the
>> problem.
>> "
>>
>> In windows directory, log shows:
>>
>> 2009-05-03 12:26:03:296 700 1748 COMAPI -- START -- COMAPI: Search
>> [ClientId = MicrosoftUpdate]
>> 2009-05-03 12:26:03:296 700 1748 COMAPI ---------
>> 2009-05-03 12:26:03:312 1272 1318 Agent *************
>> 2009-05-03 12:26:03:312 700 1748 COMAPI <<-- SUBMITTED -- COMAPI: Search
>> [ClientId = MicrosoftUpdate]
>> 2009-05-03 12:26:03:312 1272 1318 Agent ** START ** Agent: Finding
>> updates
>> [CallerId = MicrosoftUpdate]
>> 2009-05-03 12:26:03:312 1272 1318 Agent *********
>> 2009-05-03 12:26:03:312 1272 1318 Agent * Online = Yes; Ignore download
>> priority = No
>> 2009-05-03 12:26:03:312 1272 1318 Agent * Criteria = "IsInstalled=0 and
>> IsHidden=0"
>> 2009-05-03 12:26:03:312 1272 1318 Agent * ServiceID =
>> {7971F918-A847-4430-9279-4A52D1EFE18D}
>> 2009-05-03 12:26:03:312 1272 1318 Agent * Search Scope = {Machine}
>> 2009-05-03 12:26:03:312 1272 1318 Misc Validating signature for
>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
>> 2009-05-03 12:26:03:312 1272 1318 Misc Microsoft signed: Yes
>> 2009-05-03 12:26:03:812 1272 1318 Misc WARNING: WinHttp:
>> SendRequestToServerForFileInformation failed with 0x80190194
>> 2009-05-03 12:26:03:812 1272 1318 Misc WARNING: WinHttp:
>> ShouldFileBeDownloaded failed with 0x80190194
>> 2009-05-03 12:26:03:812 1272 1318 Misc WARNING: DownloadFileInternal
>> failed
>> for
>> http://download.windowsupdate.com/v8...v3wuredir.cab:
>> error 0x80190194
>> 2009-05-03 12:26:03:812 1272 1318 Misc Validating signature for
>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
>> 2009-05-03 12:26:03:812 1272 1318 Misc Microsoft signed: Yes
>> 2009-05-03 12:26:04:843 1272 1318 Misc WARNING: Send failed with hr =
>> 80072efd.
>> 2009-05-03 12:26:04:843 1272 1318 Misc WARNING: SendRequest failed with
>> hr =
>> 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth
>> Schemes
>> used : <>
>> 2009-05-03 12:26:04:843 1272 1318 Misc WARNING: WinHttp:
>> SendRequestUsingProxy failed for
>> <http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>.
>> error 0x80072efd
>> 2009-05-03 12:26:04:843 1272 1318 Misc WARNING: WinHttp:
>> SendRequestToServerForFileInformation MakeRequest failed. error
>> 0x80072efd
>> 2009-05-03 12:26:04:843 1272 1318 Misc WARNING: WinHttp:
>> SendRequestToServerForFileInformation failed with 0x80072efd
>> 2009-05-03 12:26:04:843 1272 1318 Misc WARNING: WinHttp:
>> ShouldFileBeDownloaded failed with 0x80072efd
>> 2009-05-03 12:26:06:062 1272 1318 Misc WARNING: Send failed with hr =
>> 80072efd.
>> 2009-05-03 12:26:06:062 1272 1318 Misc WARNING: SendRequest failed with
>> hr =
>> 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth
>> Schemes
>> used : <>
>> 2009-05-03 12:26:06:062 1272 1318 Misc WARNING: WinHttp:
>> SendRequestUsingProxy failed for
>> <http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>.
>> error 0x80072efd
>> 2009-05-03 12:26:06:062 1272 1318 Misc WARNING: WinHttp:
>> SendRequestToServerForFileInformation MakeRequest failed. error
>> 0x80072efd
>> 2009-05-03 12:26:06:062 1272 1318 Misc WARNING: WinHttp:
>> SendRequestToServerForFileInformation failed with 0x80072efd
>> 2009-05-03 12:26:06:062 1272 1318 Misc WARNING: WinHttp:
>> ShouldFileBeDownloaded failed with 0x80072efd
>> 2009-05-03 12:26:07:171 1272 1318 Misc WARNING: Send failed with hr =
>> 80072efd.
>> 2009-05-03 12:26:07:171 1272 1318 Misc WARNING: SendRequest failed with
>> hr =
>> 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth
>> Schemes
>> used : <>
>> 2009-05-03 12:26:07:171 1272 1318 Misc WARNING: WinHttp:
>> SendRequestUsingProxy failed for
>> <http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>.
>> error 0x80072efd
>> 2009-05-03 12:26:07:171 1272 1318 Misc WARNING: WinHttp:
>> SendRequestToServerForFileInformation MakeRequest failed. error
>> 0x80072efd
>> 2009-05-03 12:26:07:171 1272 1318 Misc WARNING: WinHttp:
>> SendRequestToServerForFileInformation failed with 0x80072efd
>> 2009-05-03 12:26:07:171 1272 1318 Misc WARNING: WinHttp:
>> ShouldFileBeDownloaded failed with 0x80072efd
>> 2009-05-03 12:26:08:265 1272 1318 Misc WARNING: Send failed with hr =
>> 80072efd.
>> 2009-05-03 12:26:08:265 1272 1318 Misc WARNING: SendRequest failed with
>> hr =
>> 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth
>> Schemes
>> used : <>
>> 2009-05-03 12:26:08:265 1272 1318 Misc WARNING: WinHttp:
>> SendRequestUsingProxy failed for
>> <http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>.
>> error 0x80072efd
>> 2009-05-03 12:26:08:265 1272 1318 Misc WARNING: WinHttp:
>> SendRequestToServerForFileInformation MakeRequest failed. error
>> 0x80072efd
>> 2009-05-03 12:26:08:265 1272 1318 Misc WARNING: WinHttp:
>> SendRequestToServerForFileInformation failed with 0x80072efd
>> 2009-05-03 12:26:08:265 1272 1318 Misc WARNING: WinHttp:
>> ShouldFileBeDownloaded failed with 0x80072efd
>> 2009-05-03 12:26:08:265 1272 1318 Misc WARNING: DownloadFileInternal
>> failed
>> for http://download.microsoft.com/v8/win...v3wuredir.cab:
>> error 0x80072efd
>> 2009-05-03 12:26:08:265 1272 1318 Misc Validating signature for
>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
>> 2009-05-03 12:26:08:281 1272 1318 Misc Microsoft signed: Yes
>> 2009-05-03 12:26:08:765 1272 1318 Misc WARNING: WinHttp:
>> SendRequestToServerForFileInformation failed with 0x80190194
>> 2009-05-03 12:26:08:765 1272 1318 Misc WARNING: WinHttp:
>> ShouldFileBeDownloaded failed with 0x80190194
>> 2009-05-03 12:26:08:765 1272 1318 Misc WARNING: DownloadFileInternal
>> failed
>> for http://update.microsoft.com/v8/windo...v3wuredir.cab:
>> error 0x80190194
>> 2009-05-03 12:26:08:765 1272 1318 Agent WARNING: Failed to obtain the
>> authorization cab URLs, hr=0x80244019
>> 2009-05-03 12:26:08:765 1272 1318 Agent * WARNING: Online service
>> registration/service ID resolution failed, hr=0x80244019
>> 2009-05-03 12:26:08:765 1272 1318 Agent * WARNING: Exit code =
>> 0x80244019
>> 2009-05-03 12:26:08:765 1272 1318 Agent *********
>> 2009-05-03 12:26:08:765 1272 1318 Agent ** END ** Agent: Finding
>> updates
>> [CallerId = MicrosoftUpdate]
>> 2009-05-03 12:26:08:765 1272 1318 Agent *************
>> 2009-05-03 12:26:08:765 1272 1318 Agent WARNING: WU client failed
>> Searching
>> for update with error 0x80244019
>> 2009-05-03 12:26:08:765 700 a34 COMAPI >>-- RESUMED -- COMAPI: Search
>> [ClientId = MicrosoftUpdate]
>> 2009-05-03 12:26:08:765 700 a34 COMAPI - Updates found = 0
>> 2009-05-03 12:26:08:765 700 a34 COMAPI - WARNING: Exit code =
>> 0x00000000,
>> Result code = 0x80244019
>> 2009-05-03 12:26:08:765 700 a34 COMAPI ---------
>> 2009-05-03 12:26:08:765 700 a34 COMAPI -- END -- COMAPI: Search
>> [ClientId = MicrosoftUpdate]
>> 2009-05-03 12:26:08:765 700 a34 COMAPI -------------
>> 2009-05-03 12:26:08:781 700 1748 COMAPI WARNING: Operation failed due to
>> earlier error, hr=80244019
>> 2009-05-03 12:26:08:781 700 1748 COMAPI FATAL: Unable to complete
>> asynchronous search. (hr=80244019)
>> 2009-05-03 12:26:13:765 1272 1318 Report REPORT EVENT:
>> {7EDC77E7-7723-453D-9F57-D5DCBEA8663F} 2009-05-03 12:26:08:765+0200 1 148
>> 101 {00000000-0000-0000-0000-000000000000} 0 80244019 MicrosoftUpdate
>> Failure Software Synchronization Windows Update Client failed to detect
>> with
>> error 0x80244019.
>>
>> Browsing works.
>> I tryed to disable windows firewall, no change.
>> I tryed to disable ad-aware, no change.
>> No other anti-virus / fw installed.
>>
>> No proxy is used.
>> I also tried restarting windows update process:
>> 1.. proxycfg -d
>> 2.. net stop wuauserv
>> 3.. net start wuauserv
>> No change.
>>
>> Furthermore, manually downloading
>> http://download.windowsupdate.com/v8...uv3wuredir.cab
>> by
>> typing url in browser works!
>>
>> Help please.

>



Reply With Quote
  #9 (permalink)  
Old 05-04-2009
PA Bear [MS MVP]
 

Posts: n/a
Re: windowsupdate does not work after install IE 8 on win xp sp3
Thanks for your feedback. 80072EFD errors very often point to connection
problems (on your end or MS's end).

Alain Bourgeois wrote:
> I didn't change anything but now it works. I suppose the problem was on MS
> web site.

<paste>
> I downloaded from the www.microsoft.com website (popular downloads: IE8).
>
>> [X-post to IE General]
>>
>> Did you install IE8 manually, via Windows Update website, or via
>> Automatic
>> Updates?
>>
>> Error: 80072EFD = ERROR_INTERNET_CANNOT_CONNECT
>> Translation: Cannot connect to the Internet server
>>
>> You may encounter temporary connection-related errors when you use
>> Windows
>> Update or Microsoft Update to install updates
>> http://support.microsoft.com/kb/836941
>>
>> 0x80244019 SUS_E_PT_HTTP_STATUS_NOT_FOUND
>> Http status 404 - object not found
>>
>> 0x80244019 errors are often associated with hijackware infections!
>>
>> 1. Does the behavior persist if you access the page in Compatibility
>> Mode?
>>
>> 2. Does the behavior persist if you start IE in No Add-ons mode? To
>> start
>> IE in No Add-ons mode:
>>
>> => Right-click on the blue IE desktop icon and select Start without
>> Add-ons; or
>>
>> => Start | (All) Programs | Accessories | System Tools | Internet
>> Explorer (No add-ons).
>>
>> Troubleshooting and Internet Explorerís (No Add-ons) Mode:
>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>
>> 3. Does the behavior persist if you Reset IE Advanced settings (RIES)?
>> http://support.microsoft.com/kb/923737 <= Read before using!
>>
>> 4. Does the behavior persist if you boot into Safe Mode with Networking?
>> [Careful! Only remain in Safe Mode just long enough to test!]
>>
>> 5a. What anti-virus application or security suite is installed, is your
>> subscription current, and is it supported in IE8? What anti-spyware
>> applications (other than Defender)? What third-party firewall (if any)?
>> Were any of these applications running in the background when you
>> installed IE8?
>>
>> 5b. Has a Norton or McAfee application ever been installed on this
>> machine
>> (e.g., a free-trial version that came preinstalled when you bought it)?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>
>>
>> Alain Bourgeois wrote:
>>> I work on win xp sp 3, and used IE7.
>>> I downloaded and installed IE8.
>>> After reboot, I tried update.microsoft.com, I can choose Express or
>>> Custom,
>>> but in both cases, I get a message:
>>> "The website has encountered a problem and cannot display the page you
>>> are
>>> trying to view. The options provided below might help you solve the
>>> problem.
>>> "
>>>
>>> In windows directory, log shows:
>>>
>>> 2009-05-03 12:26:03:296 700 1748 COMAPI -- START -- COMAPI: Search
>>> [ClientId = MicrosoftUpdate]
>>> 2009-05-03 12:26:03:296 700 1748 COMAPI ---------
>>> 2009-05-03 12:26:03:312 1272 1318 Agent *************
>>> 2009-05-03 12:26:03:312 700 1748 COMAPI <<-- SUBMITTED -- COMAPI:
>>> Search
>>> [ClientId = MicrosoftUpdate]
>>> 2009-05-03 12:26:03:312 1272 1318 Agent ** START ** Agent: Finding
>>> updates
>>> [CallerId = MicrosoftUpdate]
>>> 2009-05-03 12:26:03:312 1272 1318 Agent *********
>>> 2009-05-03 12:26:03:312 1272 1318 Agent * Online = Yes; Ignore
>>> download
>>> priority = No
>>> 2009-05-03 12:26:03:312 1272 1318 Agent * Criteria = "IsInstalled=0
>>> and
>>> IsHidden=0"
>>> 2009-05-03 12:26:03:312 1272 1318 Agent * ServiceID =
>>> {7971F918-A847-4430-9279-4A52D1EFE18D}
>>> 2009-05-03 12:26:03:312 1272 1318 Agent * Search Scope = {Machine}
>>> 2009-05-03 12:26:03:312 1272 1318 Misc Validating signature for
>>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
>>> 2009-05-03 12:26:03:312 1272 1318 Misc Microsoft signed: Yes
>>> 2009-05-03 12:26:03:812 1272 1318 Misc WARNING: WinHttp:
>>> SendRequestToServerForFileInformation failed with 0x80190194
>>> 2009-05-03 12:26:03:812 1272 1318 Misc WARNING: WinHttp:
>>> ShouldFileBeDownloaded failed with 0x80190194
>>> 2009-05-03 12:26:03:812 1272 1318 Misc WARNING: DownloadFileInternal
>>> failed
>>> for
>>> http://download.windowsupdate.com/v8...v3wuredir.cab:
>>> error 0x80190194
>>> 2009-05-03 12:26:03:812 1272 1318 Misc Validating signature for
>>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
>>> 2009-05-03 12:26:03:812 1272 1318 Misc Microsoft signed: Yes
>>> 2009-05-03 12:26:04:843 1272 1318 Misc WARNING: Send failed with hr =
>>> 80072efd.
>>> 2009-05-03 12:26:04:843 1272 1318 Misc WARNING: SendRequest failed with
>>> hr =
>>> 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth
>>> Schemes
>>> used : <>
>>> 2009-05-03 12:26:04:843 1272 1318 Misc WARNING: WinHttp:
>>> SendRequestUsingProxy failed for
>>> <http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>.
>>> error 0x80072efd
>>> 2009-05-03 12:26:04:843 1272 1318 Misc WARNING: WinHttp:
>>> SendRequestToServerForFileInformation MakeRequest failed. error
>>> 0x80072efd
>>> 2009-05-03 12:26:04:843 1272 1318 Misc WARNING: WinHttp:
>>> SendRequestToServerForFileInformation failed with 0x80072efd
>>> 2009-05-03 12:26:04:843 1272 1318 Misc WARNING: WinHttp:
>>> ShouldFileBeDownloaded failed with 0x80072efd
>>> 2009-05-03 12:26:06:062 1272 1318 Misc WARNING: Send failed with hr =
>>> 80072efd.
>>> 2009-05-03 12:26:06:062 1272 1318 Misc WARNING: SendRequest failed with
>>> hr =
>>> 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth
>>> Schemes
>>> used : <>
>>> 2009-05-03 12:26:06:062 1272 1318 Misc WARNING: WinHttp:
>>> SendRequestUsingProxy failed for
>>> <http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>.
>>> error 0x80072efd
>>> 2009-05-03 12:26:06:062 1272 1318 Misc WARNING: WinHttp:
>>> SendRequestToServerForFileInformation MakeRequest failed. error
>>> 0x80072efd
>>> 2009-05-03 12:26:06:062 1272 1318 Misc WARNING: WinHttp:
>>> SendRequestToServerForFileInformation failed with 0x80072efd
>>> 2009-05-03 12:26:06:062 1272 1318 Misc WARNING: WinHttp:
>>> ShouldFileBeDownloaded failed with 0x80072efd
>>> 2009-05-03 12:26:07:171 1272 1318 Misc WARNING: Send failed with hr =
>>> 80072efd.
>>> 2009-05-03 12:26:07:171 1272 1318 Misc WARNING: SendRequest failed with
>>> hr =
>>> 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth
>>> Schemes
>>> used : <>
>>> 2009-05-03 12:26:07:171 1272 1318 Misc WARNING: WinHttp:
>>> SendRequestUsingProxy failed for
>>> <http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>.
>>> error 0x80072efd
>>> 2009-05-03 12:26:07:171 1272 1318 Misc WARNING: WinHttp:
>>> SendRequestToServerForFileInformation MakeRequest failed. error
>>> 0x80072efd
>>> 2009-05-03 12:26:07:171 1272 1318 Misc WARNING: WinHttp:
>>> SendRequestToServerForFileInformation failed with 0x80072efd
>>> 2009-05-03 12:26:07:171 1272 1318 Misc WARNING: WinHttp:
>>> ShouldFileBeDownloaded failed with 0x80072efd
>>> 2009-05-03 12:26:08:265 1272 1318 Misc WARNING: Send failed with hr =
>>> 80072efd.
>>> 2009-05-03 12:26:08:265 1272 1318 Misc WARNING: SendRequest failed with
>>> hr =
>>> 80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth
>>> Schemes
>>> used : <>
>>> 2009-05-03 12:26:08:265 1272 1318 Misc WARNING: WinHttp:
>>> SendRequestUsingProxy failed for
>>> <http://download.microsoft.com/v8/windowsupdate/redir/muv3wuredir.cab>.
>>> error 0x80072efd
>>> 2009-05-03 12:26:08:265 1272 1318 Misc WARNING: WinHttp:
>>> SendRequestToServerForFileInformation MakeRequest failed. error
>>> 0x80072efd
>>> 2009-05-03 12:26:08:265 1272 1318 Misc WARNING: WinHttp:
>>> SendRequestToServerForFileInformation failed with 0x80072efd
>>> 2009-05-03 12:26:08:265 1272 1318 Misc WARNING: WinHttp:
>>> ShouldFileBeDownloaded failed with 0x80072efd
>>> 2009-05-03 12:26:08:265 1272 1318 Misc WARNING: DownloadFileInternal
>>> failed
>>> for
>>> http://download.microsoft.com/v8/win...v3wuredir.cab:
>>> error 0x80072efd
>>> 2009-05-03 12:26:08:265 1272 1318 Misc Validating signature for
>>> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
>>> 2009-05-03 12:26:08:281 1272 1318 Misc Microsoft signed: Yes
>>> 2009-05-03 12:26:08:765 1272 1318 Misc WARNING: WinHttp:
>>> SendRequestToServerForFileInformation failed with 0x80190194
>>> 2009-05-03 12:26:08:765 1272 1318 Misc WARNING: WinHttp:
>>> ShouldFileBeDownloaded failed with 0x80190194
>>> 2009-05-03 12:26:08:765 1272 1318 Misc WARNING: DownloadFileInternal
>>> failed
>>> for http://update.microsoft.com/v8/windo...v3wuredir.cab:
>>> error 0x80190194
>>> 2009-05-03 12:26:08:765 1272 1318 Agent WARNING: Failed to obtain the
>>> authorization cab URLs, hr=0x80244019
>>> 2009-05-03 12:26:08:765 1272 1318 Agent * WARNING: Online service
>>> registration/service ID resolution failed, hr=0x80244019
>>> 2009-05-03 12:26:08:765 1272 1318 Agent * WARNING: Exit code =
>>> 0x80244019
>>> 2009-05-03 12:26:08:765 1272 1318 Agent *********
>>> 2009-05-03 12:26:08:765 1272 1318 Agent ** END ** Agent: Finding
>>> updates
>>> [CallerId = MicrosoftUpdate]
>>> 2009-05-03 12:26:08:765 1272 1318 Agent *************
>>> 2009-05-03 12:26:08:765 1272 1318 Agent WARNING: WU client failed
>>> Searching
>>> for update with error 0x80244019
>>> 2009-05-03 12:26:08:765 700 a34 COMAPI >>-- RESUMED -- COMAPI: Search
>>> [ClientId = MicrosoftUpdate]
>>> 2009-05-03 12:26:08:765 700 a34 COMAPI - Updates found = 0
>>> 2009-05-03 12:26:08:765 700 a34 COMAPI - WARNING: Exit code =
>>> 0x00000000,
>>> Result code = 0x80244019
>>> 2009-05-03 12:26:08:765 700 a34 COMAPI ---------
>>> 2009-05-03 12:26:08:765 700 a34 COMAPI -- END -- COMAPI: Search
>>> [ClientId = MicrosoftUpdate]
>>> 2009-05-03 12:26:08:765 700 a34 COMAPI -------------
>>> 2009-05-03 12:26:08:781 700 1748 COMAPI WARNING: Operation failed due
>>> to
>>> earlier error, hr=80244019
>>> 2009-05-03 12:26:08:781 700 1748 COMAPI FATAL: Unable to complete
>>> asynchronous search. (hr=80244019)
>>> 2009-05-03 12:26:13:765 1272 1318 Report REPORT EVENT:
>>> {7EDC77E7-7723-453D-9F57-D5DCBEA8663F} 2009-05-03 12:26:08:765+0200 1
>>> 148
>>> 101 {00000000-0000-0000-0000-000000000000} 0 80244019 MicrosoftUpdate
>>> Failure Software Synchronization Windows Update Client failed to detect
>>> with
>>> error 0x80244019.
>>>
>>> Browsing works.
>>> I tryed to disable windows firewall, no change.
>>> I tryed to disable ad-aware, no change.
>>> No other anti-virus / fw installed.
>>>
>>> No proxy is used.
>>> I also tried restarting windows update process:
>>> 1.. proxycfg -d
>>> 2.. net stop wuauserv
>>> 3.. net start wuauserv
>>> No change.
>>>
>>> Furthermore, manually downloading
>>> http://download.windowsupdate.com/v8...uv3wuredir.cab
>>> by
>>> typing url in browser works!
>>>
>>> Help please.


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