> When trying to update to sp2, both with automatic update and
> manually, I get the following error:
> Installation Failure
> Error Code: 0x800700C1
> Try to install the update again, or request help from one of the
> following resources.
> Any advice on resolving this would be appreciated.
I have to ask - are you sure it is Windows XP SP2?
Recently Office 2007 SP2 was released.
Windows XP SP2 is approaching 5 years old, SP3 was released some time ago
(over a year ago.)
- Please verify exactly what it is you are trying to install via the listed
KB###### (post that here.)
- Please verify what Operating System and Service Pack level you are
Start button --> RUN --> type in:
--> Click OK.
The picture at the top of the window that opens will give you the general
(Operating System name) while the line starting with the word "version" will
give you the rest of the story. Post both in response to this message
- Please verify what (if any) version of Microsoft Office you are running.
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