[crosspost to IE General]
HOW TO solve IE8 installation problems
No-charge support for Internet Explorer 8 installation, set-up and usage
(only) is available via the phone based on your locale through 31 December
2009. Customers must be running Windows XP or Windows Vista in a non-domain
=> US & CA Residents: 1-866-234-6020
=> Other locales: https://support.microsoft.com/oas/de...px?&prid=13043
My personal recommendations include:
=> Uninstall all third-party toolbars (e.g., Google; Yahoo; Windows Live)
and third-party Windows Themes before installing IE8.
=> Close all open applications (i.e., anything with a taskbar icon) before
installing or uninstalling IE8.
=> I would strongly recommend disabling your anti-virus application and any
anti-spyware application's "system protections" (other than Defender's)
before installing (or uninstalling) an IE upgrade. If you're running a
third-party firewall, I would recommend disabling it and then enabling the
Windows Firewall before installing (or uninstalling) an IE upgrade.
=> Create a Restore Point manually before installing IE8.
=> Reboot twice after installing or uninstalling IE8.
=> For best chance of success with IE8, make certain that your anti-virus
application, any anti-spyware applications (other than Defender), and your
third-party firewall (if any) are supported in IE8 Final before you decide
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
> When I try to run the install on the IE8 Windows update I get the
> Windows Internet Explorer 8 Setup Utility has stopped working
> A problem caused the program to stop working correctly. Windows will close
> the program and notify you of if a solution is available. This is on my
> vista machine. IE8 loads fine on my XP machine.