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Can't install Windows updates Excel KB959995 & Outlook KB962870

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 04-28-2009
XAX
 

Posts: n/a
Can't install Windows updates Excel KB959995 & Outlook KB962870
Hello:

I'm running Windows XP, Version 5.1, Service Pack 3.

I can't seem to update the following Windows updates.
- Excel 2003: KB959995
- Outlook 2003: KB962870

Seeing that dumb little yellow shield is driving me nuts. Any suggestions?

Thank you!
XAX
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  #2 (permalink)  
Old 04-28-2009
Shenan Stanley
 

Posts: n/a
Re: Can't install Windows updates Excel KB959995 & Outlook KB962870
XAX wrote:
> I'm running Windows XP, Version 5.1, Service Pack 3.
>
> I can't seem to update the following Windows updates.
> - Excel 2003: KB959995
> - Outlook 2003: KB962870
>
> Seeing that dumb little yellow shield is driving me nuts. Any
> suggestions?


When you try to update - what errors do you get?
Do you have your Office 2003 installation media in the drive at the time of
the update?

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


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  #3 (permalink)  
Old 04-28-2009
PA Bear [MS MVP]
 

Posts: n/a
Re: Can't install Windows updates Excel KB959995 & Outlook KB962870
First see:

Description of the update for Office 2003: December 9, 2008:
http://support.microsoft.com/kb/949074

If no joy, see:

How to troubleshoot failures updating your Office installation...
http://support.microsoft.com/kb/304498
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


XAX wrote:
> Hello:
>
> I'm running Windows XP, Version 5.1, Service Pack 3.
>
> I can't seem to update the following Windows updates.
> - Excel 2003: KB959995
> - Outlook 2003: KB962870
>
> Seeing that dumb little yellow shield is driving me nuts. Any
> suggestions?
>
> Thank you!
> XAX


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