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Error after installing KB956841

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 04-27-2009
AJ-Sthg
 

Posts: n/a
Error after installing KB956841
Hello,

I'm from Germany, so don't expect perfect english

I've got a problem on a brand-new computer:
# Core2Duo E7300
# 2GB DDR2-800 (2x1GB) Hynix
# Foxconn G31M
# Onboard VGA (Intel GMA 3100)
# LAN Onboard
# 160GB WD Caviar Blue
# Samsung DVD-RW
# FSP 350W PSU
# Windows XP Pro SP3 including nearly every Update

The Update for the virtual address descriptor seems to damage essential,
system-critical files, such as ntoskrnl.exe or ntfs.sys. After installing
that update, the computer won't start after a reboot and gives out the
message, that a file ist either missing oder damaged. The message also tells
me to try to replace it from the Windows XP CD, I tried that but it doesn't
solve the problem.

The only solution to recover the system seems to be a repair-installation.

The hardware works stable, there are no errors on the harddisk (tested with
SpinRite 6) and also the memory is 100% functional (tested with memtest86+,
more than 10 passes).
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  #2 (permalink)  
Old 04-27-2009
MowGreen
 

Posts: n/a
Re: Error after installing KB956841
Is this an OEM or self built system?

What is the installed security software [antivirus/security
suite/anti-malware/anti-spyware/cookie/popup blocker] ?


MS offers *no*-charge support for issues associated with Security
updates: http://support.microsoft.com/kb/956841

> How to obtain help and support for this security update
> For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and
> Canada or by contacting your local Microsoft subsidiary. For more information about how to contact
> your local Microsoft subsidiary for support issues with security updates, visit the Microsoft
> International Support Web site:
> http://support.microsoft.com/common/....aspx?rdpath=4



MowGreen
===============
*-343-* FDNY
Never Forgotten
===============



AJ-Sthg wrote:

> Hello,
>
> I'm from Germany, so don't expect perfect english
>
> I've got a problem on a brand-new computer:
> # Core2Duo E7300
> # 2GB DDR2-800 (2x1GB) Hynix
> # Foxconn G31M
> # Onboard VGA (Intel GMA 3100)
> # LAN Onboard
> # 160GB WD Caviar Blue
> # Samsung DVD-RW
> # FSP 350W PSU
> # Windows XP Pro SP3 including nearly every Update
>
> The Update for the virtual address descriptor seems to damage essential,
> system-critical files, such as ntoskrnl.exe or ntfs.sys. After installing
> that update, the computer won't start after a reboot and gives out the
> message, that a file ist either missing oder damaged. The message also tells
> me to try to replace it from the Windows XP CD, I tried that but it doesn't
> solve the problem.
>
> The only solution to recover the system seems to be a repair-installation.
>
> The hardware works stable, there are no errors on the harddisk (tested with
> SpinRite 6) and also the memory is 100% functional (tested with memtest86+,
> more than 10 passes).

Reply With Quote
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