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Error 0x80003FB

microsoft.public.windowsupdate





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  #1 (permalink)  
Old 04-27-2009
Ed
 

Posts: n/a
Error 0x80003FB
Hello,

Windows Update Custom Install fails with the following message:

Windows Update has encountered an error and cannot display the requested
page.

The error number is 0xC80003FB.

Can anyone tell me what this is? I have Windows XP professional.

Thanks, Ed

PD. I've pasted the last entries of the windows update log.

2009-04-27 11:46:39:249 1128 fc Report REPORT EVENT:
{B600E337-70B4-4410-A26A-172B1918467A} 2009-04-27
11:46:34:249+0200 1 148 101 {00000000-0000-0000-0000-000000000000} 0 c80003fb MicrosoftUpdate Failure Software
Synchronization Windows Update Client failed to detect with error 0xc80003fb.
2009-04-27 11:49:14:890 748 dc8 COMAPI ----------- COMAPI:
IUpdateServiceManager::UnregisterServiceWithAU -----------
2009-04-27 11:49:14:890 748 dc8 COMAPI - ServiceId =
{7971f918-a847-4430-9279-4a52d1efe18d}
2009-04-27 11:49:16:843 1612 728 DtaStor Update service properties: service
registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
2009-04-27 11:49:16:843 1612 728 DtaStor Update service properties: service
registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
2009-04-27 11:49:16:843 1128 134 AU Service Provider info changed
2009-04-27 11:49:16:843 1128 134 AU AU Refresh required....
2009-04-27 11:49:31:718 748 1ac Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
2009-04-27 11:49:31:733 748 1ac Misc Microsoft signed: Yes
2009-04-27 11:49:32:030 748 1ac Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
2009-04-27 11:49:32:030 748 1ac Misc Microsoft signed: Yes
2009-04-27 11:49:32:061 748 1ac Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.c ab:
2009-04-27 11:49:32:061 748 1ac Misc Microsoft signed: Yes
2009-04-27 11:49:32:233 748 1ac Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.c ab:
2009-04-27 11:49:32:233 748 1ac Misc Microsoft signed: Yes
2009-04-27 11:49:33:015 748 1ac Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setu p.cab:
2009-04-27 11:49:33:015 748 1ac Misc Microsoft signed: Yes
2009-04-27 11:49:33:030 748 1ac Setup *********** Setup: Checking whether
self-update is required ***********
2009-04-27 11:49:33:030 748 1ac Setup * Inf file:
C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setu p.inf
2009-04-27 11:49:33:030 748 1ac Setup Update NOT required for
C:\WINDOWS\system32\cdm.dll: target version = 7.2.6001.788, required version
= 7.2.6001.788
2009-04-27 11:49:33:030 748 1ac Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll: target version = 7.2.6001.788, required
version = 7.2.6001.788
2009-04-27 11:49:33:030 748 1ac Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.2.6001.788, required
version = 7.2.6001.788
2009-04-27 11:49:33:030 748 1ac Setup Update NOT required for
C:\WINDOWS\system32\wuauclt.exe: target version = 7.2.6001.788, required
version = 7.2.6001.788
2009-04-27 11:49:33:046 748 1ac Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.2.6001.788, required
version = 7.2.6001.788
2009-04-27 11:49:33:046 748 1ac Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.2.6001.788, required
version = 7.2.6001.788
2009-04-27 11:49:33:046 748 1ac Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll: target version = 7.2.6001.788, required
version = 7.2.6001.788
2009-04-27 11:49:33:046 748 1ac Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.2.6001.788, required
version = 7.2.6001.788
2009-04-27 11:49:33:046 748 1ac Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll: target version = 7.2.6001.788, required
version = 7.2.6001.788
2009-04-27 11:49:33:046 748 1ac Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.2.6001.788, required
version = 7.2.6001.788
2009-04-27 11:49:33:046 748 1ac Setup Update NOT required for
C:\WINDOWS\system32\wups.dll: target version = 7.2.6001.788, required version
= 7.2.6001.788
2009-04-27 11:49:33:046 748 1ac Setup Update NOT required for
C:\WINDOWS\system32\wups2.dll: target version = 7.2.6001.788, required
version = 7.2.6001.788
2009-04-27 11:49:33:046 748 1ac Setup * IsUpdateRequired = No
2009-04-27 11:49:37:577 748 1ac COMAPI -------------
2009-04-27 11:49:37:577 748 1ac COMAPI -- START -- COMAPI: Search
[ClientId = WindowsUpdate]
2009-04-27 11:49:37:577 748 1ac COMAPI ---------
2009-04-27 11:49:37:608 1128 fc Agent *************
2009-04-27 11:49:37:608 1128 fc Agent ** START ** Agent: Finding updates
[CallerId = WindowsUpdate]
2009-04-27 11:49:37:608 1128 fc Agent *********
2009-04-27 11:49:37:608 1128 fc Agent * Online = Yes; Ignore download
priority = No
2009-04-27 11:49:37:608 1128 fc Agent * Criteria = "IsInstalled=0 and
IsHidden=0"
2009-04-27 11:49:37:608 748 1ac COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = WindowsUpdate]
2009-04-27 11:49:37:608 1128 fc Agent * ServiceID =
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2009-04-27 11:49:37:608 1128 fc Agent * Search Scope = {Machine}
2009-04-27 11:49:38:483 1128 fc Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
2009-04-27 11:49:38:483 1128 fc Misc Microsoft signed: Yes
2009-04-27 11:49:38:702 1128 fc Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
2009-04-27 11:49:38:718 1128 fc Misc Microsoft signed: Yes
2009-04-27 11:49:38:733 1128 fc PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2009-04-27 11:49:38:733 1128 fc PT + ServiceId =
{9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
https://update.microsoft.com/v6/Clie...ce/client.asmx
2009-04-27 11:49:42:608 1128 fc PT WARNING: SyncUpdates failure, error =
0x8024400D, soap client error = 7, soap error code = 300, HTTP status code =
200
2009-04-27 11:49:42:608 1128 fc PT WARNING: SOAP Fault: 0x00012c
2009-04-27 11:49:42:608 1128 fc PT WARNING: faultstring:Fault occurred
2009-04-27 11:49:42:608 1128 fc PT WARNING: ErrorCode:ConfigChanged(2)
2009-04-27 11:49:42:608 1128 fc PT WARNING: Messagenull)
2009-04-27 11:49:42:608 1128 fc PT WARNING:
Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"
2009-04-27 11:49:42:608 1128 fc PT WARNING:
ID:65b7b340-98c7-475c-b0fc-f5d4f72ef967
2009-04-27 11:49:42:858 1128 fc PT WARNING: PTWarn: Anonymous plug-in
skipped for WU
2009-04-27 11:49:44:296 1612 728 DtaStor WARNING: DS: Database will be reset
next time it starts up due to 0xc80003fb
2009-04-27 11:49:44:296 1612 728 DtaStor WARNING: DS: Database will be reset
next time it starts up due to 0xc80003fb
2009-04-27 11:49:44:296 1128 fc PT WARNING: PopulateDataStore failed:
0xc80003fb
2009-04-27 11:49:44:296 1128 fc PT WARNING: Sync of Updates: 0xc80003fb
2009-04-27 11:49:44:296 1128 fc PT WARNING: SyncServerUpdatesInternal
failed: 0xc80003fb
2009-04-27 11:49:44:296 1128 fc Agent * WARNING: Failed to synchronize,
error = 0xC80003FB
2009-04-27 11:49:44:311 1128 fc Agent * WARNING: Exit code = 0xC80003FB
2009-04-27 11:49:44:311 1128 fc Agent *********
2009-04-27 11:49:44:311 1128 fc Agent ** END ** Agent: Finding updates
[CallerId = WindowsUpdate]
2009-04-27 11:49:44:311 1128 fc Agent *************
2009-04-27 11:49:44:311 1128 fc Agent WARNING: WU client failed Searching
for update with error 0xc80003fb
2009-04-27 11:49:44:327 748 a8 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = WindowsUpdate]
2009-04-27 11:49:44:327 748 a8 COMAPI - Updates found = 0
2009-04-27 11:49:44:327 748 a8 COMAPI - WARNING: Exit code = 0x00000000,
Result code = 0xC80003FB
2009-04-27 11:49:44:327 748 a8 COMAPI ---------
2009-04-27 11:49:44:327 748 a8 COMAPI -- END -- COMAPI: Search
[ClientId = WindowsUpdate]
2009-04-27 11:49:44:327 748 a8 COMAPI -------------
2009-04-27 11:49:44:327 748 1ac COMAPI WARNING: Operation failed due to
earlier error, hr=C80003FB
2009-04-27 11:49:44:327 748 1ac COMAPI FATAL: Unable to complete
asynchronous search. (hr=C80003FB)
2009-04-27 11:49:49:311 1128 fc Report REPORT EVENT:
{49E04AD6-4580-491E-AC79-22E6069BE1D1} 2009-04-27
11:49:44:311+0200 1 148 101 {00000000-0000-0000-0000-000000000000} 0 c80003fb WindowsUpdate Failure Software
Synchronization Windows Update Client failed to detect with error 0xc80003fb.

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  #2 (permalink)  
Old 04-27-2009
MowGreen
 

Posts: n/a
Re: Error 0x80003FB
0xC80003FB Error_No_Log_Space
Unable to access the file

1) Has SP2 been applied, Ed ?

2) What is the installed antivirus/security suite ?

You can rename DataStore.edb to DataStore.edb.old to see if that
resolves the issue:

1) Go to Start > Run > type in

net stop wuauserv
Click OK or press Enter
If the BITS service has started you must stop it, too.

net stop bits

2) Navigate to DataStore.edb and rename it.
To view DataStore.edb you'll need to show hidden files, folders, and
system files first:
http://www.bleepingcomputer.com/tuto...l62.html#winxp

3) Restart the system and see if updates install now.

IF the system can now update then the issue was the datastore.

Virus scanning recommendations for computers that are running Windows
Server 2008, Windows Server 2003, Windows 2000, Windows XP, or Windows
Vista - http://support.microsoft.com/kb/822158

Suggest you configure the installed AV to *not* scan nor monitor this file

WINDOWS\SoftwareDistribution\DataStore\DataStore.e db


MowGreen
===============
*-343-* FDNY
Never Forgotten
===============



Ed wrote:

> Hello,
>
> Windows Update Custom Install fails with the following message:
>
> Windows Update has encountered an error and cannot display the requested
> page.
>
> The error number is 0xC80003FB.
>
> Can anyone tell me what this is? I have Windows XP professional.
>
> Thanks, Ed
>
> PD. I've pasted the last entries of the windows update log.
>
> 2009-04-27 11:46:39:249 1128 fc Report REPORT EVENT:
> {B600E337-70B4-4410-A26A-172B1918467A} 2009-04-27
> 11:46:34:249+0200 1 148 101 {00000000-0000-0000-0000-000000000000} 0 c80003fb MicrosoftUpdate Failure Software
> Synchronization Windows Update Client failed to detect with error 0xc80003fb.
> 2009-04-27 11:49:14:890 748 dc8 COMAPI ----------- COMAPI:
> IUpdateServiceManager::UnregisterServiceWithAU -----------
> 2009-04-27 11:49:14:890 748 dc8 COMAPI - ServiceId =
> {7971f918-a847-4430-9279-4a52d1efe18d}
> 2009-04-27 11:49:16:843 1612 728 DtaStor Update service properties: service
> registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
> 2009-04-27 11:49:16:843 1612 728 DtaStor Update service properties: service
> registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
> 2009-04-27 11:49:16:843 1128 134 AU Service Provider info changed
> 2009-04-27 11:49:16:843 1128 134 AU AU Refresh required....
> 2009-04-27 11:49:31:718 748 1ac Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
> 2009-04-27 11:49:31:733 748 1ac Misc Microsoft signed: Yes
> 2009-04-27 11:49:32:030 748 1ac Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
> 2009-04-27 11:49:32:030 748 1ac Misc Microsoft signed: Yes
> 2009-04-27 11:49:32:061 748 1ac Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.c ab:
> 2009-04-27 11:49:32:061 748 1ac Misc Microsoft signed: Yes
> 2009-04-27 11:49:32:233 748 1ac Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.c ab:
> 2009-04-27 11:49:32:233 748 1ac Misc Microsoft signed: Yes
> 2009-04-27 11:49:33:015 748 1ac Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setu p.cab:
> 2009-04-27 11:49:33:015 748 1ac Misc Microsoft signed: Yes
> 2009-04-27 11:49:33:030 748 1ac Setup *********** Setup: Checking whether
> self-update is required ***********
> 2009-04-27 11:49:33:030 748 1ac Setup * Inf file:
> C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setu p.inf
> 2009-04-27 11:49:33:030 748 1ac Setup Update NOT required for
> C:\WINDOWS\system32\cdm.dll: target version = 7.2.6001.788, required version
> = 7.2.6001.788
> 2009-04-27 11:49:33:030 748 1ac Setup Update NOT required for
> C:\WINDOWS\system32\wuapi.dll: target version = 7.2.6001.788, required
> version = 7.2.6001.788
> 2009-04-27 11:49:33:030 748 1ac Setup Update NOT required for
> C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.2.6001.788, required
> version = 7.2.6001.788
> 2009-04-27 11:49:33:030 748 1ac Setup Update NOT required for
> C:\WINDOWS\system32\wuauclt.exe: target version = 7.2.6001.788, required
> version = 7.2.6001.788
> 2009-04-27 11:49:33:046 748 1ac Setup Update NOT required for
> C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.2.6001.788, required
> version = 7.2.6001.788
> 2009-04-27 11:49:33:046 748 1ac Setup Update NOT required for
> C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.2.6001.788, required
> version = 7.2.6001.788
> 2009-04-27 11:49:33:046 748 1ac Setup Update NOT required for
> C:\WINDOWS\system32\wuaueng.dll: target version = 7.2.6001.788, required
> version = 7.2.6001.788
> 2009-04-27 11:49:33:046 748 1ac Setup Update NOT required for
> C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.2.6001.788, required
> version = 7.2.6001.788
> 2009-04-27 11:49:33:046 748 1ac Setup Update NOT required for
> C:\WINDOWS\system32\wucltui.dll: target version = 7.2.6001.788, required
> version = 7.2.6001.788
> 2009-04-27 11:49:33:046 748 1ac Setup Update NOT required for
> C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.2.6001.788, required
> version = 7.2.6001.788
> 2009-04-27 11:49:33:046 748 1ac Setup Update NOT required for
> C:\WINDOWS\system32\wups.dll: target version = 7.2.6001.788, required version
> = 7.2.6001.788
> 2009-04-27 11:49:33:046 748 1ac Setup Update NOT required for
> C:\WINDOWS\system32\wups2.dll: target version = 7.2.6001.788, required
> version = 7.2.6001.788
> 2009-04-27 11:49:33:046 748 1ac Setup * IsUpdateRequired = No
> 2009-04-27 11:49:37:577 748 1ac COMAPI -------------
> 2009-04-27 11:49:37:577 748 1ac COMAPI -- START -- COMAPI: Search
> [ClientId = WindowsUpdate]
> 2009-04-27 11:49:37:577 748 1ac COMAPI ---------
> 2009-04-27 11:49:37:608 1128 fc Agent *************
> 2009-04-27 11:49:37:608 1128 fc Agent ** START ** Agent: Finding updates
> [CallerId = WindowsUpdate]
> 2009-04-27 11:49:37:608 1128 fc Agent *********
> 2009-04-27 11:49:37:608 1128 fc Agent * Online = Yes; Ignore download
> priority = No
> 2009-04-27 11:49:37:608 1128 fc Agent * Criteria = "IsInstalled=0 and
> IsHidden=0"
> 2009-04-27 11:49:37:608 748 1ac COMAPI <<-- SUBMITTED -- COMAPI: Search
> [ClientId = WindowsUpdate]
> 2009-04-27 11:49:37:608 1128 fc Agent * ServiceID =
> {9482F4B4-E343-43B6-B170-9A65BC822C77}
> 2009-04-27 11:49:37:608 1128 fc Agent * Search Scope = {Machine}
> 2009-04-27 11:49:38:483 1128 fc Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
> 2009-04-27 11:49:38:483 1128 fc Misc Microsoft signed: Yes
> 2009-04-27 11:49:38:702 1128 fc Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
> 2009-04-27 11:49:38:718 1128 fc Misc Microsoft signed: Yes
> 2009-04-27 11:49:38:733 1128 fc PT +++++++++++ PT: Synchronizing server
> updates +++++++++++
> 2009-04-27 11:49:38:733 1128 fc PT + ServiceId =
> {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
> https://update.microsoft.com/v6/Clie...ce/client.asmx
> 2009-04-27 11:49:42:608 1128 fc PT WARNING: SyncUpdates failure, error =
> 0x8024400D, soap client error = 7, soap error code = 300, HTTP status code =
> 200
> 2009-04-27 11:49:42:608 1128 fc PT WARNING: SOAP Fault: 0x00012c
> 2009-04-27 11:49:42:608 1128 fc PT WARNING: faultstring:Fault occurred
> 2009-04-27 11:49:42:608 1128 fc PT WARNING: ErrorCode:ConfigChanged(2)
> 2009-04-27 11:49:42:608 1128 fc PT WARNING: Messagenull)
> 2009-04-27 11:49:42:608 1128 fc PT WARNING:
> Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"
> 2009-04-27 11:49:42:608 1128 fc PT WARNING:
> ID:65b7b340-98c7-475c-b0fc-f5d4f72ef967
> 2009-04-27 11:49:42:858 1128 fc PT WARNING: PTWarn: Anonymous plug-in
> skipped for WU
> 2009-04-27 11:49:44:296 1612 728 DtaStor WARNING: DS: Database will be reset
> next time it starts up due to 0xc80003fb
> 2009-04-27 11:49:44:296 1612 728 DtaStor WARNING: DS: Database will be reset
> next time it starts up due to 0xc80003fb
> 2009-04-27 11:49:44:296 1128 fc PT WARNING: PopulateDataStore failed:
> 0xc80003fb
> 2009-04-27 11:49:44:296 1128 fc PT WARNING: Sync of Updates: 0xc80003fb
> 2009-04-27 11:49:44:296 1128 fc PT WARNING: SyncServerUpdatesInternal
> failed: 0xc80003fb
> 2009-04-27 11:49:44:296 1128 fc Agent * WARNING: Failed to synchronize,
> error = 0xC80003FB
> 2009-04-27 11:49:44:311 1128 fc Agent * WARNING: Exit code = 0xC80003FB
> 2009-04-27 11:49:44:311 1128 fc Agent *********
> 2009-04-27 11:49:44:311 1128 fc Agent ** END ** Agent: Finding updates
> [CallerId = WindowsUpdate]
> 2009-04-27 11:49:44:311 1128 fc Agent *************
> 2009-04-27 11:49:44:311 1128 fc Agent WARNING: WU client failed Searching
> for update with error 0xc80003fb
> 2009-04-27 11:49:44:327 748 a8 COMAPI >>-- RESUMED -- COMAPI: Search
> [ClientId = WindowsUpdate]
> 2009-04-27 11:49:44:327 748 a8 COMAPI - Updates found = 0
> 2009-04-27 11:49:44:327 748 a8 COMAPI - WARNING: Exit code = 0x00000000,
> Result code = 0xC80003FB
> 2009-04-27 11:49:44:327 748 a8 COMAPI ---------
> 2009-04-27 11:49:44:327 748 a8 COMAPI -- END -- COMAPI: Search
> [ClientId = WindowsUpdate]
> 2009-04-27 11:49:44:327 748 a8 COMAPI -------------
> 2009-04-27 11:49:44:327 748 1ac COMAPI WARNING: Operation failed due to
> earlier error, hr=C80003FB
> 2009-04-27 11:49:44:327 748 1ac COMAPI FATAL: Unable to complete
> asynchronous search. (hr=C80003FB)
> 2009-04-27 11:49:49:311 1128 fc Report REPORT EVENT:
> {49E04AD6-4580-491E-AC79-22E6069BE1D1} 2009-04-27
> 11:49:44:311+0200 1 148 101 {00000000-0000-0000-0000-000000000000} 0 c80003fb WindowsUpdate Failure Software
> Synchronization Windows Update Client failed to detect with error 0xc80003fb.
>
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  #3 (permalink)  
Old 04-27-2009
PA Bear [MS MVP]
 

Posts: n/a
Re: Error 0x80003FB
State the full Windows version (e.g., WinXP SP1).

Have you recently reinstalled WinXP? If so, why & how did you do it?

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

Has a Norton or McAfee application ever been installed on this machine
(e.g., a free-trial version that came preinstalled when you bought it and
which may have been reinstalled, but invalid, when you reinstalled WinXP)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Ed wrote:
> Hello,
>
> Windows Update Custom Install fails with the following message:
>
> Windows Update has encountered an error and cannot display the requested
> page.
>
> The error number is 0xC80003FB.
>
> Can anyone tell me what this is? I have Windows XP professional.
>
> Thanks, Ed
>
> PD. I've pasted the last entries of the windows update log.
>
> 2009-04-27 11:46:39:249 1128 fc Report REPORT EVENT:
> {B600E337-70B4-4410-A26A-172B1918467A} 2009-04-27
> 11:46:34:249+0200 1 148 101 {00000000-0000-0000-0000-000000000000} 0
> c80003fb MicrosoftUpdate Failure Software Synchronization Windows Update
> Client failed to detect with error 0xc80003fb. 2009-04-27 11:49:14:890 748
> dc8 COMAPI ----------- COMAPI:
> IUpdateServiceManager::UnregisterServiceWithAU -----------
> 2009-04-27 11:49:14:890 748 dc8 COMAPI - ServiceId =
> {7971f918-a847-4430-9279-4a52d1efe18d}
> 2009-04-27 11:49:16:843 1612 728 DtaStor Update service properties:
> service
> registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
> 2009-04-27 11:49:16:843 1612 728 DtaStor Update service properties:
> service
> registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
> 2009-04-27 11:49:16:843 1128 134 AU Service Provider info changed
> 2009-04-27 11:49:16:843 1128 134 AU AU Refresh required....
> 2009-04-27 11:49:31:718 748 1ac Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
> 2009-04-27 11:49:31:733 748 1ac Misc Microsoft signed: Yes
> 2009-04-27 11:49:32:030 748 1ac Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
> 2009-04-27 11:49:32:030 748 1ac Misc Microsoft signed: Yes
> 2009-04-27 11:49:32:061 748 1ac Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.c ab:
> 2009-04-27 11:49:32:061 748 1ac Misc Microsoft signed: Yes
> 2009-04-27 11:49:32:233 748 1ac Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.c ab:
> 2009-04-27 11:49:32:233 748 1ac Misc Microsoft signed: Yes
> 2009-04-27 11:49:33:015 748 1ac Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setu p.cab:
> 2009-04-27 11:49:33:015 748 1ac Misc Microsoft signed: Yes
> 2009-04-27 11:49:33:030 748 1ac Setup *********** Setup: Checking whether
> self-update is required ***********
> 2009-04-27 11:49:33:030 748 1ac Setup * Inf file:
> C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setu p.inf
> 2009-04-27 11:49:33:030 748 1ac Setup Update NOT required for
> C:\WINDOWS\system32\cdm.dll: target version = 7.2.6001.788, required
> version
> = 7.2.6001.788
> 2009-04-27 11:49:33:030 748 1ac Setup Update NOT required for
> C:\WINDOWS\system32\wuapi.dll: target version = 7.2.6001.788, required
> version = 7.2.6001.788
> 2009-04-27 11:49:33:030 748 1ac Setup Update NOT required for
> C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.2.6001.788, required
> version = 7.2.6001.788
> 2009-04-27 11:49:33:030 748 1ac Setup Update NOT required for
> C:\WINDOWS\system32\wuauclt.exe: target version = 7.2.6001.788, required
> version = 7.2.6001.788
> 2009-04-27 11:49:33:046 748 1ac Setup Update NOT required for
> C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.2.6001.788, required
> version = 7.2.6001.788
> 2009-04-27 11:49:33:046 748 1ac Setup Update NOT required for
> C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.2.6001.788,
> required
> version = 7.2.6001.788
> 2009-04-27 11:49:33:046 748 1ac Setup Update NOT required for
> C:\WINDOWS\system32\wuaueng.dll: target version = 7.2.6001.788, required
> version = 7.2.6001.788
> 2009-04-27 11:49:33:046 748 1ac Setup Update NOT required for
> C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.2.6001.788,
> required
> version = 7.2.6001.788
> 2009-04-27 11:49:33:046 748 1ac Setup Update NOT required for
> C:\WINDOWS\system32\wucltui.dll: target version = 7.2.6001.788, required
> version = 7.2.6001.788
> 2009-04-27 11:49:33:046 748 1ac Setup Update NOT required for
> C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.2.6001.788,
> required
> version = 7.2.6001.788
> 2009-04-27 11:49:33:046 748 1ac Setup Update NOT required for
> C:\WINDOWS\system32\wups.dll: target version = 7.2.6001.788, required
> version = 7.2.6001.788
> 2009-04-27 11:49:33:046 748 1ac Setup Update NOT required for
> C:\WINDOWS\system32\wups2.dll: target version = 7.2.6001.788, required
> version = 7.2.6001.788
> 2009-04-27 11:49:33:046 748 1ac Setup * IsUpdateRequired = No
> 2009-04-27 11:49:37:577 748 1ac COMAPI -------------
> 2009-04-27 11:49:37:577 748 1ac COMAPI -- START -- COMAPI: Search
> [ClientId = WindowsUpdate]
> 2009-04-27 11:49:37:577 748 1ac COMAPI ---------
> 2009-04-27 11:49:37:608 1128 fc Agent *************
> 2009-04-27 11:49:37:608 1128 fc Agent ** START ** Agent: Finding updates
> [CallerId = WindowsUpdate]
> 2009-04-27 11:49:37:608 1128 fc Agent *********
> 2009-04-27 11:49:37:608 1128 fc Agent * Online = Yes; Ignore download
> priority = No
> 2009-04-27 11:49:37:608 1128 fc Agent * Criteria = "IsInstalled=0 and
> IsHidden=0"
> 2009-04-27 11:49:37:608 748 1ac COMAPI <<-- SUBMITTED -- COMAPI: Search
> [ClientId = WindowsUpdate]
> 2009-04-27 11:49:37:608 1128 fc Agent * ServiceID =
> {9482F4B4-E343-43B6-B170-9A65BC822C77}
> 2009-04-27 11:49:37:608 1128 fc Agent * Search Scope = {Machine}
> 2009-04-27 11:49:38:483 1128 fc Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
> 2009-04-27 11:49:38:483 1128 fc Misc Microsoft signed: Yes
> 2009-04-27 11:49:38:702 1128 fc Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
> 2009-04-27 11:49:38:718 1128 fc Misc Microsoft signed: Yes
> 2009-04-27 11:49:38:733 1128 fc PT +++++++++++ PT: Synchronizing server
> updates +++++++++++
> 2009-04-27 11:49:38:733 1128 fc PT + ServiceId =
> {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
> https://update.microsoft.com/v6/Clie...ce/client.asmx
> 2009-04-27 11:49:42:608 1128 fc PT WARNING: SyncUpdates failure, error =
> 0x8024400D, soap client error = 7, soap error code = 300, HTTP status code
> =
> 200
> 2009-04-27 11:49:42:608 1128 fc PT WARNING: SOAP Fault: 0x00012c
> 2009-04-27 11:49:42:608 1128 fc PT WARNING: faultstring:Fault occurred
> 2009-04-27 11:49:42:608 1128 fc PT WARNING: ErrorCode:ConfigChanged(2)
> 2009-04-27 11:49:42:608 1128 fc PT WARNING: Messagenull)
> 2009-04-27 11:49:42:608 1128 fc PT WARNING:
> Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"
> 2009-04-27 11:49:42:608 1128 fc PT WARNING:
> ID:65b7b340-98c7-475c-b0fc-f5d4f72ef967
> 2009-04-27 11:49:42:858 1128 fc PT WARNING: PTWarn: Anonymous plug-in
> skipped for WU
> 2009-04-27 11:49:44:296 1612 728 DtaStor WARNING: DS: Database will be
> reset
> next time it starts up due to 0xc80003fb
> 2009-04-27 11:49:44:296 1612 728 DtaStor WARNING: DS: Database will be
> reset
> next time it starts up due to 0xc80003fb
> 2009-04-27 11:49:44:296 1128 fc PT WARNING: PopulateDataStore failed:
> 0xc80003fb
> 2009-04-27 11:49:44:296 1128 fc PT WARNING: Sync of Updates: 0xc80003fb
> 2009-04-27 11:49:44:296 1128 fc PT WARNING: SyncServerUpdatesInternal
> failed: 0xc80003fb
> 2009-04-27 11:49:44:296 1128 fc Agent * WARNING: Failed to synchronize,
> error = 0xC80003FB
> 2009-04-27 11:49:44:311 1128 fc Agent * WARNING: Exit code = 0xC80003FB
> 2009-04-27 11:49:44:311 1128 fc Agent *********
> 2009-04-27 11:49:44:311 1128 fc Agent ** END ** Agent: Finding updates
> [CallerId = WindowsUpdate]
> 2009-04-27 11:49:44:311 1128 fc Agent *************
> 2009-04-27 11:49:44:311 1128 fc Agent WARNING: WU client failed Searching
> for update with error 0xc80003fb
> 2009-04-27 11:49:44:327 748 a8 COMAPI >>-- RESUMED -- COMAPI: Search
> [ClientId = WindowsUpdate]
> 2009-04-27 11:49:44:327 748 a8 COMAPI - Updates found = 0
> 2009-04-27 11:49:44:327 748 a8 COMAPI - WARNING: Exit code = 0x00000000,
> Result code = 0xC80003FB
> 2009-04-27 11:49:44:327 748 a8 COMAPI ---------
> 2009-04-27 11:49:44:327 748 a8 COMAPI -- END -- COMAPI: Search
> [ClientId = WindowsUpdate]
> 2009-04-27 11:49:44:327 748 a8 COMAPI -------------
> 2009-04-27 11:49:44:327 748 1ac COMAPI WARNING: Operation failed due to
> earlier error, hr=C80003FB
> 2009-04-27 11:49:44:327 748 1ac COMAPI FATAL: Unable to complete
> asynchronous search. (hr=C80003FB)
> 2009-04-27 11:49:49:311 1128 fc Report REPORT EVENT:
> {49E04AD6-4580-491E-AC79-22E6069BE1D1} 2009-04-27
> 11:49:44:311+0200 1 148 101 {00000000-0000-0000-0000-000000000000} 0
> c80003fb WindowsUpdate Failure Software Synchronization Windows Update
> Client failed to detect with error 0xc80003fb.

Reply With Quote
  #4 (permalink)  
Old 04-28-2009
Ed
 

Posts: n/a
Re: Error 0x80003FB
Thank you very much.

now I can update my windows again after reinstall it

"MowGreen" wrote:

> 0xC80003FB Error_No_Log_Space
> Unable to access the file
>
> 1) Has SP2 been applied, Ed ?
>
> 2) What is the installed antivirus/security suite ?
>
> You can rename DataStore.edb to DataStore.edb.old to see if that
> resolves the issue:
>
> 1) Go to Start > Run > type in
>
> net stop wuauserv
> Click OK or press Enter
> If the BITS service has started you must stop it, too.
>
> net stop bits
>
> 2) Navigate to DataStore.edb and rename it.
> To view DataStore.edb you'll need to show hidden files, folders, and
> system files first:
> http://www.bleepingcomputer.com/tuto...l62.html#winxp
>
> 3) Restart the system and see if updates install now.
>
> IF the system can now update then the issue was the datastore.
>
> Virus scanning recommendations for computers that are running Windows
> Server 2008, Windows Server 2003, Windows 2000, Windows XP, or Windows
> Vista - http://support.microsoft.com/kb/822158
>
> Suggest you configure the installed AV to *not* scan nor monitor this file
>
> WINDOWS\SoftwareDistribution\DataStore\DataStore.e db
>
>
> MowGreen
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> Ed wrote:
>
> > Hello,
> >
> > Windows Update Custom Install fails with the following message:
> >
> > Windows Update has encountered an error and cannot display the requested
> > page.
> >
> > The error number is 0xC80003FB.
> >
> > Can anyone tell me what this is? I have Windows XP professional.
> >
> > Thanks, Ed
> >
> > PD. I've pasted the last entries of the windows update log.
> >
> > 2009-04-27 11:46:39:249 1128 fc Report REPORT EVENT:
> > {B600E337-70B4-4410-A26A-172B1918467A} 2009-04-27
> > 11:46:34:249+0200 1 148 101 {00000000-0000-0000-0000-000000000000} 0 c80003fb MicrosoftUpdate Failure Software
> > Synchronization Windows Update Client failed to detect with error 0xc80003fb.
> > 2009-04-27 11:49:14:890 748 dc8 COMAPI ----------- COMAPI:
> > IUpdateServiceManager::UnregisterServiceWithAU -----------
> > 2009-04-27 11:49:14:890 748 dc8 COMAPI - ServiceId =
> > {7971f918-a847-4430-9279-4a52d1efe18d}
> > 2009-04-27 11:49:16:843 1612 728 DtaStor Update service properties: service
> > registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
> > 2009-04-27 11:49:16:843 1612 728 DtaStor Update service properties: service
> > registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
> > 2009-04-27 11:49:16:843 1128 134 AU Service Provider info changed
> > 2009-04-27 11:49:16:843 1128 134 AU AU Refresh required....
> > 2009-04-27 11:49:31:718 748 1ac Misc Validating signature for
> > C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
> > 2009-04-27 11:49:31:733 748 1ac Misc Microsoft signed: Yes
> > 2009-04-27 11:49:32:030 748 1ac Misc Validating signature for
> > C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
> > 2009-04-27 11:49:32:030 748 1ac Misc Microsoft signed: Yes
> > 2009-04-27 11:49:32:061 748 1ac Misc Validating signature for
> > C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.c ab:
> > 2009-04-27 11:49:32:061 748 1ac Misc Microsoft signed: Yes
> > 2009-04-27 11:49:32:233 748 1ac Misc Validating signature for
> > C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.c ab:
> > 2009-04-27 11:49:32:233 748 1ac Misc Microsoft signed: Yes
> > 2009-04-27 11:49:33:015 748 1ac Misc Validating signature for
> > C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setu p.cab:
> > 2009-04-27 11:49:33:015 748 1ac Misc Microsoft signed: Yes
> > 2009-04-27 11:49:33:030 748 1ac Setup *********** Setup: Checking whether
> > self-update is required ***********
> > 2009-04-27 11:49:33:030 748 1ac Setup * Inf file:
> > C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setu p.inf
> > 2009-04-27 11:49:33:030 748 1ac Setup Update NOT required for
> > C:\WINDOWS\system32\cdm.dll: target version = 7.2.6001.788, required version
> > = 7.2.6001.788
> > 2009-04-27 11:49:33:030 748 1ac Setup Update NOT required for
> > C:\WINDOWS\system32\wuapi.dll: target version = 7.2.6001.788, required
> > version = 7.2.6001.788
> > 2009-04-27 11:49:33:030 748 1ac Setup Update NOT required for
> > C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.2.6001.788, required
> > version = 7.2.6001.788
> > 2009-04-27 11:49:33:030 748 1ac Setup Update NOT required for
> > C:\WINDOWS\system32\wuauclt.exe: target version = 7.2.6001.788, required
> > version = 7.2.6001.788
> > 2009-04-27 11:49:33:046 748 1ac Setup Update NOT required for
> > C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.2.6001.788, required
> > version = 7.2.6001.788
> > 2009-04-27 11:49:33:046 748 1ac Setup Update NOT required for
> > C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.2.6001.788, required
> > version = 7.2.6001.788
> > 2009-04-27 11:49:33:046 748 1ac Setup Update NOT required for
> > C:\WINDOWS\system32\wuaueng.dll: target version = 7.2.6001.788, required
> > version = 7.2.6001.788
> > 2009-04-27 11:49:33:046 748 1ac Setup Update NOT required for
> > C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.2.6001.788, required
> > version = 7.2.6001.788
> > 2009-04-27 11:49:33:046 748 1ac Setup Update NOT required for
> > C:\WINDOWS\system32\wucltui.dll: target version = 7.2.6001.788, required
> > version = 7.2.6001.788
> > 2009-04-27 11:49:33:046 748 1ac Setup Update NOT required for
> > C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.2.6001.788, required
> > version = 7.2.6001.788
> > 2009-04-27 11:49:33:046 748 1ac Setup Update NOT required for
> > C:\WINDOWS\system32\wups.dll: target version = 7.2.6001.788, required version
> > = 7.2.6001.788
> > 2009-04-27 11:49:33:046 748 1ac Setup Update NOT required for
> > C:\WINDOWS\system32\wups2.dll: target version = 7.2.6001.788, required
> > version = 7.2.6001.788
> > 2009-04-27 11:49:33:046 748 1ac Setup * IsUpdateRequired = No
> > 2009-04-27 11:49:37:577 748 1ac COMAPI -------------
> > 2009-04-27 11:49:37:577 748 1ac COMAPI -- START -- COMAPI: Search
> > [ClientId = WindowsUpdate]
> > 2009-04-27 11:49:37:577 748 1ac COMAPI ---------
> > 2009-04-27 11:49:37:608 1128 fc Agent *************
> > 2009-04-27 11:49:37:608 1128 fc Agent ** START ** Agent: Finding updates
> > [CallerId = WindowsUpdate]
> > 2009-04-27 11:49:37:608 1128 fc Agent *********
> > 2009-04-27 11:49:37:608 1128 fc Agent * Online = Yes; Ignore download
> > priority = No
> > 2009-04-27 11:49:37:608 1128 fc Agent * Criteria = "IsInstalled=0 and
> > IsHidden=0"
> > 2009-04-27 11:49:37:608 748 1ac COMAPI <<-- SUBMITTED -- COMAPI: Search
> > [ClientId = WindowsUpdate]
> > 2009-04-27 11:49:37:608 1128 fc Agent * ServiceID =
> > {9482F4B4-E343-43B6-B170-9A65BC822C77}
> > 2009-04-27 11:49:37:608 1128 fc Agent * Search Scope = {Machine}
> > 2009-04-27 11:49:38:483 1128 fc Misc Validating signature for
> > C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
> > 2009-04-27 11:49:38:483 1128 fc Misc Microsoft signed: Yes
> > 2009-04-27 11:49:38:702 1128 fc Misc Validating signature for
> > C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
> > 2009-04-27 11:49:38:718 1128 fc Misc Microsoft signed: Yes
> > 2009-04-27 11:49:38:733 1128 fc PT +++++++++++ PT: Synchronizing server
> > updates +++++++++++
> > 2009-04-27 11:49:38:733 1128 fc PT + ServiceId =
> > {9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
> > https://update.microsoft.com/v6/Clie...ce/client.asmx
> > 2009-04-27 11:49:42:608 1128 fc PT WARNING: SyncUpdates failure, error =
> > 0x8024400D, soap client error = 7, soap error code = 300, HTTP status code =
> > 200
> > 2009-04-27 11:49:42:608 1128 fc PT WARNING: SOAP Fault: 0x00012c
> > 2009-04-27 11:49:42:608 1128 fc PT WARNING: faultstring:Fault occurred
> > 2009-04-27 11:49:42:608 1128 fc PT WARNING: ErrorCode:ConfigChanged(2)
> > 2009-04-27 11:49:42:608 1128 fc PT WARNING: Messagenull)
> > 2009-04-27 11:49:42:608 1128 fc PT WARNING:
> > Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"
> > 2009-04-27 11:49:42:608 1128 fc PT WARNING:
> > ID:65b7b340-98c7-475c-b0fc-f5d4f72ef967
> > 2009-04-27 11:49:42:858 1128 fc PT WARNING: PTWarn: Anonymous plug-in
> > skipped for WU
> > 2009-04-27 11:49:44:296 1612 728 DtaStor WARNING: DS: Database will be reset
> > next time it starts up due to 0xc80003fb
> > 2009-04-27 11:49:44:296 1612 728 DtaStor WARNING: DS: Database will be reset
> > next time it starts up due to 0xc80003fb
> > 2009-04-27 11:49:44:296 1128 fc PT WARNING: PopulateDataStore failed:
> > 0xc80003fb
> > 2009-04-27 11:49:44:296 1128 fc PT WARNING: Sync of Updates: 0xc80003fb
> > 2009-04-27 11:49:44:296 1128 fc PT WARNING: SyncServerUpdatesInternal
> > failed: 0xc80003fb
> > 2009-04-27 11:49:44:296 1128 fc Agent * WARNING: Failed to synchronize,
> > error = 0xC80003FB
> > 2009-04-27 11:49:44:311 1128 fc Agent * WARNING: Exit code = 0xC80003FB
> > 2009-04-27 11:49:44:311 1128 fc Agent *********
> > 2009-04-27 11:49:44:311 1128 fc Agent ** END ** Agent: Finding updates
> > [CallerId = WindowsUpdate]
> > 2009-04-27 11:49:44:311 1128 fc Agent *************
> > 2009-04-27 11:49:44:311 1128 fc Agent WARNING: WU client failed Searching
> > for update with error 0xc80003fb
> > 2009-04-27 11:49:44:327 748 a8 COMAPI >>-- RESUMED -- COMAPI: Search
> > [ClientId = WindowsUpdate]
> > 2009-04-27 11:49:44:327 748 a8 COMAPI - Updates found = 0
> > 2009-04-27 11:49:44:327 748 a8 COMAPI - WARNING: Exit code = 0x00000000,
> > Result code = 0xC80003FB
> > 2009-04-27 11:49:44:327 748 a8 COMAPI ---------
> > 2009-04-27 11:49:44:327 748 a8 COMAPI -- END -- COMAPI: Search
> > [ClientId = WindowsUpdate]
> > 2009-04-27 11:49:44:327 748 a8 COMAPI -------------
> > 2009-04-27 11:49:44:327 748 1ac COMAPI WARNING: Operation failed due to
> > earlier error, hr=C80003FB
> > 2009-04-27 11:49:44:327 748 1ac COMAPI FATAL: Unable to complete
> > asynchronous search. (hr=C80003FB)
> > 2009-04-27 11:49:49:311 1128 fc Report REPORT EVENT:
> > {49E04AD6-4580-491E-AC79-22E6069BE1D1} 2009-04-27
> > 11:49:44:311+0200 1 148 101 {00000000-0000-0000-0000-000000000000} 0 c80003fb WindowsUpdate Failure Software
> > Synchronization Windows Update Client failed to detect with error 0xc80003fb.
> >
>
Reply With Quote
  #5 (permalink)  
Old 04-28-2009
PA Bear [MS MVP]
 

Posts: n/a
Re: Error 0x80003FB
Why didn't you tell us in your first post that you'd reinstalled WinXP, Ed?

HOW TO get WinXP SP1 or SP2 fully patched after a clean install
http://groups.google.com/group/micro...66ae41add7dd2b

HOW TO get WinXP Gold (no Service Packs) fully patched after a clean install
http://groups.google.com/group/micro...5afa8ed33e121c
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002

Ed wrote:
> Thank you very much.
>
> now I can update my windows again after reinstall it
>
> "MowGreen" wrote:
>> 0xC80003FB Error_No_Log_Space
>> Unable to access the file
>>
>> 1) Has SP2 been applied, Ed ?
>>
>> 2) What is the installed antivirus/security suite ?
>>
>> You can rename DataStore.edb to DataStore.edb.old to see if that
>> resolves the issue:
>>
>> 1) Go to Start > Run > type in
>>
>> net stop wuauserv
>> Click OK or press Enter
>> If the BITS service has started you must stop it, too.
>>
>> net stop bits
>>
>> 2) Navigate to DataStore.edb and rename it.
>> To view DataStore.edb you'll need to show hidden files, folders, and
>> system files first:
>> http://www.bleepingcomputer.com/tuto...l62.html#winxp
>>
>> 3) Restart the system and see if updates install now.
>>
>> IF the system can now update then the issue was the datastore.
>>
>> Virus scanning recommendations for computers that are running Windows
>> Server 2008, Windows Server 2003, Windows 2000, Windows XP, or Windows
>> Vista - http://support.microsoft.com/kb/822158
>>
>> Suggest you configure the installed AV to *not* scan nor monitor this
>> file
>>
>> WINDOWS\SoftwareDistribution\DataStore\DataStore.e db
>>
>> Ed wrote:
>>> Windows Update Custom Install fails with the following message:
>>>
>>> Windows Update has encountered an error and cannot display the requested
>>> page.
>>>
>>> The error number is 0xC80003FB.
>>>
>>> Can anyone tell me what this is? I have Windows XP professional.
>>>
>>> Thanks, Ed
>>>
>>> PD. I've pasted the last entries of the windows update log.
<snip>

Reply With Quote
  #6 (permalink)  
Old 04-28-2009
MowGreen
 

Posts: n/a
Re: Error 0x80003FB
You're mowst welcome, Ed. Glad to hear the system is updating again.

MowGreen
===============
*-343-* FDNY
Never Forgotten
===============



Ed wrote:

> Thank you very much.
>
> now I can update my windows again after reinstall it
>
> "MowGreen" wrote:
>
>
>>0xC80003FB Error_No_Log_Space
>>Unable to access the file
>>
>>1) Has SP2 been applied, Ed ?
>>
>>2) What is the installed antivirus/security suite ?
>>
>>You can rename DataStore.edb to DataStore.edb.old to see if that
>>resolves the issue:
>>
>>1) Go to Start > Run > type in
>>
>>net stop wuauserv
>>Click OK or press Enter
>>If the BITS service has started you must stop it, too.
>>
>>net stop bits
>>
>>2) Navigate to DataStore.edb and rename it.
>>To view DataStore.edb you'll need to show hidden files, folders, and
>>system files first:
>>http://www.bleepingcomputer.com/tuto...l62.html#winxp
>>
>>3) Restart the system and see if updates install now.
>>
>>IF the system can now update then the issue was the datastore.
>>
>>Virus scanning recommendations for computers that are running Windows
>>Server 2008, Windows Server 2003, Windows 2000, Windows XP, or Windows
>>Vista - http://support.microsoft.com/kb/822158
>>
>>Suggest you configure the installed AV to *not* scan nor monitor this file
>>
>>WINDOWS\SoftwareDistribution\DataStore\DataStore .edb
>>
>>
>>MowGreen
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>
>>Ed wrote:
>>
>>
>>>Hello,
>>>
>>>Windows Update Custom Install fails with the following message:
>>>
>>>Windows Update has encountered an error and cannot display the requested
>>>page.
>>>
>>>The error number is 0xC80003FB.
>>>
>>>Can anyone tell me what this is? I have Windows XP professional.
>>>
>>>Thanks, Ed
>>>
>>>PD. I've pasted the last entries of the windows update log.
>>>
>>>2009-04-27 11:46:39:249 1128 fc Report REPORT EVENT:
>>>{B600E337-70B4-4410-A26A-172B1918467A} 2009-04-27
>>>11:46:34:249+0200 1 148 101 {00000000-0000-0000-0000-000000000000} 0 c80003fb MicrosoftUpdate Failure Software
>>>Synchronization Windows Update Client failed to detect with error 0xc80003fb.
>>>2009-04-27 11:49:14:890 748 dc8 COMAPI ----------- COMAPI:
>>>IUpdateServiceManager::UnregisterServiceWithA U -----------
>>>2009-04-27 11:49:14:890 748 dc8 COMAPI - ServiceId =
>>>{7971f918-a847-4430-9279-4a52d1efe18d}
>>>2009-04-27 11:49:16:843 1612 728 DtaStor Update service properties: service
>>>registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
>>>2009-04-27 11:49:16:843 1612 728 DtaStor Update service properties: service
>>>registered with AU is {9482F4B4-E343-43B6-B170-9A65BC822C77}
>>>2009-04-27 11:49:16:843 1128 134 AU Service Provider info changed
>>>2009-04-27 11:49:16:843 1128 134 AU AU Refresh required....
>>>2009-04-27 11:49:31:718 748 1ac Misc Validating signature for
>>>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B 4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
>>>2009-04-27 11:49:31:733 748 1ac Misc Microsoft signed: Yes
>>>2009-04-27 11:49:32:030 748 1ac Misc Validating signature for
>>>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B 4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
>>>2009-04-27 11:49:32:030 748 1ac Misc Microsoft signed: Yes
>>>2009-04-27 11:49:32:061 748 1ac Misc Validating signature for
>>>C:\WINDOWS\SoftwareDistribution\WebSetup\wuiden t.cab:
>>>2009-04-27 11:49:32:061 748 1ac Misc Microsoft signed: Yes
>>>2009-04-27 11:49:32:233 748 1ac Misc Validating signature for
>>>C:\WINDOWS\SoftwareDistribution\WebSetup\wuiden t.cab:
>>>2009-04-27 11:49:32:233 748 1ac Misc Microsoft signed: Yes
>>>2009-04-27 11:49:33:015 748 1ac Misc Validating signature for
>>>C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3s etup.cab:
>>>2009-04-27 11:49:33:015 748 1ac Misc Microsoft signed: Yes
>>>2009-04-27 11:49:33:030 748 1ac Setup *********** Setup: Checking whether
>>>self-update is required ***********
>>>2009-04-27 11:49:33:030 748 1ac Setup * Inf file:
>>>C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3s etup.inf
>>>2009-04-27 11:49:33:030 748 1ac Setup Update NOT required for
>>>C:\WINDOWS\system32\cdm.dll: target version = 7.2.6001.788, required version
>>>= 7.2.6001.788
>>>2009-04-27 11:49:33:030 748 1ac Setup Update NOT required for
>>>C:\WINDOWS\system32\wuapi.dll: target version = 7.2.6001.788, required
>>>version = 7.2.6001.788
>>>2009-04-27 11:49:33:030 748 1ac Setup Update NOT required for
>>>C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.2.6001.788, required
>>>version = 7.2.6001.788
>>>2009-04-27 11:49:33:030 748 1ac Setup Update NOT required for
>>>C:\WINDOWS\system32\wuauclt.exe: target version = 7.2.6001.788, required
>>>version = 7.2.6001.788
>>>2009-04-27 11:49:33:046 748 1ac Setup Update NOT required for
>>>C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.2.6001.788, required
>>>version = 7.2.6001.788
>>>2009-04-27 11:49:33:046 748 1ac Setup Update NOT required for
>>>C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.2.6001.788, required
>>>version = 7.2.6001.788
>>>2009-04-27 11:49:33:046 748 1ac Setup Update NOT required for
>>>C:\WINDOWS\system32\wuaueng.dll: target version = 7.2.6001.788, required
>>>version = 7.2.6001.788
>>>2009-04-27 11:49:33:046 748 1ac Setup Update NOT required for
>>>C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.2.6001.788, required
>>>version = 7.2.6001.788
>>>2009-04-27 11:49:33:046 748 1ac Setup Update NOT required for
>>>C:\WINDOWS\system32\wucltui.dll: target version = 7.2.6001.788, required
>>>version = 7.2.6001.788
>>>2009-04-27 11:49:33:046 748 1ac Setup Update NOT required for
>>>C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.2.6001.788, required
>>>version = 7.2.6001.788
>>>2009-04-27 11:49:33:046 748 1ac Setup Update NOT required for
>>>C:\WINDOWS\system32\wups.dll: target version = 7.2.6001.788, required version
>>>= 7.2.6001.788
>>>2009-04-27 11:49:33:046 748 1ac Setup Update NOT required for
>>>C:\WINDOWS\system32\wups2.dll: target version = 7.2.6001.788, required
>>>version = 7.2.6001.788
>>>2009-04-27 11:49:33:046 748 1ac Setup * IsUpdateRequired = No
>>>2009-04-27 11:49:37:577 748 1ac COMAPI -------------
>>>2009-04-27 11:49:37:577 748 1ac COMAPI -- START -- COMAPI: Search
>>>[ClientId = WindowsUpdate]
>>>2009-04-27 11:49:37:577 748 1ac COMAPI ---------
>>>2009-04-27 11:49:37:608 1128 fc Agent *************
>>>2009-04-27 11:49:37:608 1128 fc Agent ** START ** Agent: Finding updates
>>>[CallerId = WindowsUpdate]
>>>2009-04-27 11:49:37:608 1128 fc Agent *********
>>>2009-04-27 11:49:37:608 1128 fc Agent * Online = Yes; Ignore download
>>>priority = No
>>>2009-04-27 11:49:37:608 1128 fc Agent * Criteria = "IsInstalled=0 and
>>>IsHidden=0"
>>>2009-04-27 11:49:37:608 748 1ac COMAPI <<-- SUBMITTED -- COMAPI: Search
>>>[ClientId = WindowsUpdate]
>>>2009-04-27 11:49:37:608 1128 fc Agent * ServiceID =
>>>{9482F4B4-E343-43B6-B170-9A65BC822C77}
>>>2009-04-27 11:49:37:608 1128 fc Agent * Search Scope = {Machine}
>>>2009-04-27 11:49:38:483 1128 fc Misc Validating signature for
>>>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B 4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
>>>2009-04-27 11:49:38:483 1128 fc Misc Microsoft signed: Yes
>>>2009-04-27 11:49:38:702 1128 fc Misc Validating signature for
>>>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B 4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
>>>2009-04-27 11:49:38:718 1128 fc Misc Microsoft signed: Yes
>>>2009-04-27 11:49:38:733 1128 fc PT +++++++++++ PT: Synchronizing server
>>>updates +++++++++++
>>>2009-04-27 11:49:38:733 1128 fc PT + ServiceId =
>>>{9482F4B4-E343-43B6-B170-9A65BC822C77}, Server URL =
>>>https://update.microsoft.com/v6/Clie...ce/client.asmx
>>>2009-04-27 11:49:42:608 1128 fc PT WARNING: SyncUpdates failure, error =
>>>0x8024400D, soap client error = 7, soap error code = 300, HTTP status code =
>>>200
>>>2009-04-27 11:49:42:608 1128 fc PT WARNING: SOAP Fault: 0x00012c
>>>2009-04-27 11:49:42:608 1128 fc PT WARNING: faultstring:Fault occurred
>>>2009-04-27 11:49:42:608 1128 fc PT WARNING: ErrorCode:ConfigChanged(2)
>>>2009-04-27 11:49:42:608 1128 fc PT WARNING: Messagenull)
>>>2009-04-27 11:49:42:608 1128 fc PT WARNING:
>>>Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"
>>>2009-04-27 11:49:42:608 1128 fc PT WARNING:
>>>ID:65b7b340-98c7-475c-b0fc-f5d4f72ef967
>>>2009-04-27 11:49:42:858 1128 fc PT WARNING: PTWarn: Anonymous plug-in
>>>skipped for WU
>>>2009-04-27 11:49:44:296 1612 728 DtaStor WARNING: DS: Database will be reset
>>>next time it starts up due to 0xc80003fb
>>>2009-04-27 11:49:44:296 1612 728 DtaStor WARNING: DS: Database will be reset
>>>next time it starts up due to 0xc80003fb
>>>2009-04-27 11:49:44:296 1128 fc PT WARNING: PopulateDataStore failed:
>>>0xc80003fb
>>>2009-04-27 11:49:44:296 1128 fc PT WARNING: Sync of Updates: 0xc80003fb
>>>2009-04-27 11:49:44:296 1128 fc PT WARNING: SyncServerUpdatesInternal
>>>failed: 0xc80003fb
>>>2009-04-27 11:49:44:296 1128 fc Agent * WARNING: Failed to synchronize,
>>>error = 0xC80003FB
>>>2009-04-27 11:49:44:311 1128 fc Agent * WARNING: Exit code = 0xC80003FB
>>>2009-04-27 11:49:44:311 1128 fc Agent *********
>>>2009-04-27 11:49:44:311 1128 fc Agent ** END ** Agent: Finding updates
>>>[CallerId = WindowsUpdate]
>>>2009-04-27 11:49:44:311 1128 fc Agent *************
>>>2009-04-27 11:49:44:311 1128 fc Agent WARNING: WU client failed Searching
>>>for update with error 0xc80003fb
>>>2009-04-27 11:49:44:327 748 a8 COMAPI >>-- RESUMED -- COMAPI: Search
>>>[ClientId = WindowsUpdate]
>>>2009-04-27 11:49:44:327 748 a8 COMAPI - Updates found = 0
>>>2009-04-27 11:49:44:327 748 a8 COMAPI - WARNING: Exit code = 0x00000000,
>>>Result code = 0xC80003FB
>>>2009-04-27 11:49:44:327 748 a8 COMAPI ---------
>>>2009-04-27 11:49:44:327 748 a8 COMAPI -- END -- COMAPI: Search
>>>[ClientId = WindowsUpdate]
>>>2009-04-27 11:49:44:327 748 a8 COMAPI -------------
>>>2009-04-27 11:49:44:327 748 1ac COMAPI WARNING: Operation failed due to
>>>earlier error, hr=C80003FB
>>>2009-04-27 11:49:44:327 748 1ac COMAPI FATAL: Unable to complete
>>>asynchronous search. (hr=C80003FB)
>>>2009-04-27 11:49:49:311 1128 fc Report REPORT EVENT:
>>>{49E04AD6-4580-491E-AC79-22E6069BE1D1} 2009-04-27
>>>11:49:44:311+0200 1 148 101 {00000000-0000-0000-0000-000000000000} 0 c80003fb WindowsUpdate Failure Software
>>>Synchronization Windows Update Client failed to detect with error 0xc80003fb.
>>>
>>
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