See if this resolves the error:
Description of the System Update Readiness Tool for Windows Vista
http://support.microsoft.com/kb/947821
If that does not resolve the error, see:
Error message when you try to install updates from the Windows Update or
Microsoft Update Web site: "0x80073712"
http://support.microsoft.com/kb/957310
If Method 2 does not apply because Service Pack 1 was already applied,
you can try Method 3.
NOTE: Security software *may* be preventing the installation of
KB956572. To see if this is the cause, check the WindowsUpdate.log
located in WINDOWS:
http://support.microsoft.com/kb/902093
A FATAL error of 0x80070005 during the installation of KB956572 will
indicate that a file can not be accessed due to interference by security
software.
You can also contact MS for *no-charge* support in getting this Security
update installed:
http://support.microsoft.com/kb/956572
> How to obtain help and support for this security update
> For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and
> Canada or by contacting your local Microsoft subsidiary. For more information about how to contact
> your local Microsoft subsidiary for support issues with security updates, visit the Microsoft
> International Support Web site:
> http://support.microsoft.com/common/....aspx?rdpath=4
> North American customers can also obtain instant access to unlimited no-charge e-mail support or to
> unlimited individual chat support by visiting the following Microsoft Web site:
> http://support.microsoft.com/oas/def...spx?&prid=7552
MowGreen
===============
*-343-* FDNY
Never Forgotten
===============
aju abraham wrote:
> i have problem in security update for windows vista (KB956572) its showing
> error .. i have tried several times but sitll in error .. please help me for
> this one ...
> Thanks...