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Photoshop CS4 crashes post 4/16 Updates

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 04-21-2009
KaliVerra
 

Posts: n/a
Photoshop CS4 crashes post 4/16 Updates
Running XP... When I open a file in PS CS4 to work, it crashes. This is my
bread and butter - anyone with similar problem?

Backtracked to pre-Win Update, but had McAfee security error on rollback, so
restored to Update.

Tried Adobe PS update - no results.

Thanks in advance


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  #2 (permalink)  
Old 04-21-2009
Harry Johnston [MVP]
 

Posts: n/a
Re: Photoshop CS4 crashes post 4/16 Updates
KaliVerra wrote:

> Running XP... When I open a file in PS CS4 to work, it crashes. This is my
> bread and butter - anyone with similar problem?


Have you tried uninstalling the updates in question? (Using the Add/Remove
Programs Control Panel.)

Harry.

>
> Backtracked to pre-Win Update, but had McAfee security error on rollback, so
> restored to Update.
>
> Tried Adobe PS update - no results.
>
> Thanks in advance
>
>

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  #3 (permalink)  
Old 04-21-2009
KaliVerra
 

Posts: n/a
Re: Photoshop CS4 crashes post 4/16 Updates
Hi Harry,

Just tried it & rebooted, still crashing on document open.

- KV

"Harry Johnston [MVP]" wrote:

> KaliVerra wrote:
>
> > Running XP... When I open a file in PS CS4 to work, it crashes. This is my
> > bread and butter - anyone with similar problem?

>
> Have you tried uninstalling the updates in question? (Using the Add/Remove
> Programs Control Panel.)
>
> Harry.
>
> >
> > Backtracked to pre-Win Update, but had McAfee security error on rollback, so
> > restored to Update.
> >
> > Tried Adobe PS update - no results.
> >
> > Thanks in advance
> >
> >

>

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  #4 (permalink)  
Old 04-21-2009
KaliVerra
 

Posts: n/a
Re: Photoshop CS4 crashes post 4/16 Updates
I think I just stumbled on a fix by desperate tweaking... I went into prefs
and switched doc windows to floating from tabs, now the prog seams to be
stable.

Thanks for the help w/removing the updates, Harry

- KV

"KaliVerra" wrote:

> Hi Harry,
>
> Just tried it & rebooted, still crashing on document open.
>
> - KV
>
> "Harry Johnston [MVP]" wrote:
>
> > KaliVerra wrote:
> >
> > > Running XP... When I open a file in PS CS4 to work, it crashes. This is my
> > > bread and butter - anyone with similar problem?

> >
> > Have you tried uninstalling the updates in question? (Using the Add/Remove
> > Programs Control Panel.)
> >
> > Harry.
> >
> > >
> > > Backtracked to pre-Win Update, but had McAfee security error on rollback, so
> > > restored to Update.
> > >
> > > Tried Adobe PS update - no results.
> > >
> > > Thanks in advance
> > >
> > >

> >

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  #5 (permalink)  
Old 04-21-2009
Harry Johnston [MVP]
 

Posts: n/a
Re: Photoshop CS4 crashes post 4/16 Updates
KaliVerra wrote:

> I think I just stumbled on a fix by desperate tweaking... I went into prefs
> and switched doc windows to floating from tabs, now the prog seams to be
> stable.


At this point I'd recommend reinstalling the updates one at a time, and seeing
if the problem reoccurs. I suspect that it was just a coincidence that it
started happening after the latest updates.

Harry.

>
> Thanks for the help w/removing the updates, Harry
>
> - KV
>
> "KaliVerra" wrote:
>
>> Hi Harry,
>>
>> Just tried it & rebooted, still crashing on document open.
>>
>> - KV
>>
>> "Harry Johnston [MVP]" wrote:
>>
>>> KaliVerra wrote:
>>>
>>>> Running XP... When I open a file in PS CS4 to work, it crashes. This is my
>>>> bread and butter - anyone with similar problem?
>>> Have you tried uninstalling the updates in question? (Using the Add/Remove
>>> Programs Control Panel.)
>>>
>>> Harry.
>>>
>>>> Backtracked to pre-Win Update, but had McAfee security error on rollback, so
>>>> restored to Update.
>>>>
>>>> Tried Adobe PS update - no results.
>>>>
>>>> Thanks in advance
>>>>
>>>>

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