Please state your full Windows version (e.g., WinXP SP3) when posting to
Is KB956572 the only update which fails to install?
0x800F0102 - Wait-Timeout
There is no driver selected for the device information set or element. This
can be a publishing issue.
Start a free Windows Update support incident request:
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB956572).
Support for Windows Update:
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
For enterprise customers, support for security updates is available through
your usual support contacts.
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net
> I have just wiped my hard drive and installed a fresh version of XP,
> Kaspersky internet security and then run windows update numerous times.
> Have had hours downloading and installing updated one fails repeatedly
> error 0x800F0102. How do I get this update to install?