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> How to obtain help and support for this security update
> For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and
> Canada or by contacting your local Microsoft subsidiary. For more information about how to contact
> your local Microsoft subsidiary for support issues with security updates,
visit the Microsoft
> International Support Web site:
> North American customers can also obtain instant access to unlimited no-charge e-mail support or to
> unlimited individual chat support by visiting the following Microsoft Web site:
> For enterprise customers, support for security updates is available through your usual support
Contact MS for *no*-charge support, Linda. That way they'll be aware
that there are issues associated with the installation of KB956572 as
MS employees rarely frequent this newsgroup.