unexpected internal XML parser error
Vista or Vista SP1 (or, God forbid, Vista SP2 beta)?
Is this a sudden, new problem or an ongoing one?
What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?
Has a Norton or McAfee application ever been installed on this machine
(e.g., a free-trial version that came preinstalled when you bought it)?
Start a free Windows Update support incident request:
For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB999999).
Support for Windows Update:
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
For enterprise customers, support for security updates is available through
your usual support contacts.
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net
> I'm running Vista Premium Home. I have been unable to Install updates
> 3/10/2009. KB958690, KB960225 & KB905866 keep getting same error codes
> 800736B2 &800F0900. I am also unable to install updates
> KB963027, KB959426 &KB960803). I tried to install the last 5 from
> support website. The message was that the updates compatable with my
> These were automatic updates. can anyone help. Or am I going to have to
> reinstall vista. Any help would be apprciated.thanks