Svchost.exe-Application Error The memory could not be written?

After my windows update this evening, this same error message has popped up:
svchost.exe-application error. 0x7c85e3cb referenced memory at 0x7c85e3cb.
The memory could not be "written." Click ok to terminate the program or click
on Cancel to debug.
I have tried both and nothing works. I have rebooted in safe mode, and did
the last known configuration cant get anything to work.

Also all my network connections are gone and cannot be re-established

Please state your full Windows version (e.g., WinXP SP3; Vista SP1) when
posting to this newsgroup.

There is a very good chance that you are seeing the affects of a hijackware
infection, some of which may have been detected and removed by the Malicious
Software Removal Tool.

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

NB: Run the FULL scan, not the QUICK scan!

2. WinXP ONLY!! => Run the Windows Live Safety Center's 'Protection' scan
(only!) in Safe Mode with Networking, if need be:
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run a /thorough/ check for hijackware, including posting the requested
logs in an appropriate forum, not here.

Checking for/Help with Hijackware
http://aumha.net/viewtopic.php?f=30&t=4075
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://www.elephantboycomputers.com/...moving_Malware

**Seek expert assistance in
http://spywarehammer.com/simplemachi...php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://www.dslreports.com/forum/cleanup, http://aumha.net/viewforum.php?f=30
or other appropriate forums.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
=====================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Dnunz wrote:
> After my windows update this evening, this same error message has popped
> up:
> svchost.exe-application error. 0x7c85e3cb referenced memory at 0x7c85e3cb.
> The memory could not be "written." Click ok to terminate the program or
> click on Cancel to debug.
> I have tried both and nothing works. I have rebooted in safe mode, and
> did
> the last known configuration cant get anything to work.
>
> Also all my network connections are gone and cannot be re-established

Um, what part about "no network access" do you not understand ?. How the heck
can someone download a tool to fix/investigate a problem when they don't have
internet access ?.

"PA Bear [MS MVP]" wrote:

> Please state your full Windows version (e.g., WinXP SP3; Vista SP1) when
> posting to this newsgroup.
>
> There is a very good chance that you are seeing the affects of a hijackware
> infection, some of which may have been detected and removed by the Malicious
> Software Removal Tool.
>
> 1. See if you can download/run the MSRT manually:
> http://www.microsoft.com/security/ma...e/default.mspx
>
> NB: Run the FULL scan, not the QUICK scan!
>
> 2. WinXP ONLY!! => Run the Windows Live Safety Center's 'Protection' scan
> (only!) in Safe Mode with Networking, if need be:
> http://onecare.live.com/site/en-us/center/howsafe.htm
>
> 3. Run a /thorough/ check for hijackware, including posting the requested
> logs in an appropriate forum, not here.
>
> Checking for/Help with Hijackware
> http://aumha.net/viewtopic.php?f=30&t=4075
> http://mvps.org/winhelp2002/unwanted.htm
> http://inetexplorer.mvps.org/data/prevention.htm
> http://inetexplorer.mvps.org/tshoot.html
> http://www.mvps.org/sramesh2k/Malware_Defence.htm
> http://www.elephantboycomputers.com/...moving_Malware
>
> **Seek expert assistance in
> http://spywarehammer.com/simplemachi...php?board=10.0,
> http://forums.spybot.info/forumdisplay.php?f=22,
> http://www.dslreports.com/forum/cleanup, http://aumha.net/viewforum.php?f=30
> or other appropriate forums.**
>
> If the procedures look too complex - and there is no shame in admitting this
> isn't your cup of tea - take the machine to a local, reputable and
> independent (i.e., not BigBoxStoreUSA) computer repair shop.
> =====================
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
>
> Support for Windows Update:
> http://support.microsoft.com/gp/wusupport
>
> For home users, no-charge support is available by calling 1-866-PCSAFETY in
> the United States and in Canada or by contacting your local Microsoft
> subsidiary. There is no-charge for support calls that are associated with
> security updates.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> Dnunz wrote:
> > After my windows update this evening, this same error message has popped
> > up:
> > svchost.exe-application error. 0x7c85e3cb referenced memory at 0x7c85e3cb.
> > The memory could not be "written." Click ok to terminate the program or
> > click on Cancel to debug.
> > I have tried both and nothing works. I have rebooted in safe mode, and
> > did
> > the last known configuration cant get anything to work.
> >
> > Also all my network connections are gone and cannot be re-established
>
>

If you'd started your own, new thread, the beginning of my reply would be
different now:

<QP>
NB: If you had no anti-virus application installed or the subscription had
expired *when the machine first got infected* and/or your subscription has
since expired and/or the machine's not been kept fully-patched at Windows
Update, don't waste your time with any of the below: Format & reinstall
Windows. A Repair Install will NOT help!

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

NB: Run the FULL scan, not the QUICK scan! You may need to download the
MSRT on a non-infected machine, then transfer MRT.EXE to the infected
machine and rename it to SCAN.EXE before running it.
</QP>

ElmiraViking wrote:
> Um, what part about "no network access" do you not understand ?. How the
> heck can someone download a tool to fix/investigate a problem when they
> don't have internet access ?.
>
> "PA Bear [MS MVP]" wrote:
>> Please state your full Windows version (e.g., WinXP SP3; Vista SP1) when
>> posting to this newsgroup.
>>
>> There is a very good chance that you are seeing the affects of a
>> hijackware
>> infection, some of which may have been detected and removed by the
>> Malicious Software Removal Tool.
>>
>> 1. See if you can download/run the MSRT manually:
>> http://www.microsoft.com/security/ma...e/default.mspx
>>
>> NB: Run the FULL scan, not the QUICK scan!
>>
>> 2. WinXP ONLY!! => Run the Windows Live Safety Center's 'Protection' scan
>> (only!) in Safe Mode with Networking, if need be:
>> http://onecare.live.com/site/en-us/center/howsafe.htm
>>
>> 3. Run a /thorough/ check for hijackware, including posting the requested
>> logs in an appropriate forum, not here.
>>
>> Checking for/Help with Hijackware
>> http://aumha.net/viewtopic.php?f=30&t=4075
>> http://mvps.org/winhelp2002/unwanted.htm
>> http://inetexplorer.mvps.org/data/prevention.htm
>> http://inetexplorer.mvps.org/tshoot.html
>> http://www.mvps.org/sramesh2k/Malware_Defence.htm
>> http://www.elephantboycomputers.com/...moving_Malware
>>
>> **Seek expert assistance in
>> http://spywarehammer.com/simplemachi...php?board=10.0,
>> http://forums.spybot.info/forumdisplay.php?f=22,
>> http://www.dslreports.com/forum/cleanup,
>> http://aumha.net/viewforum.php?f=30 or other appropriate forums.**
>>
>> If the procedures look too complex - and there is no shame in admitting
>> this isn't your cup of tea - take the machine to a local, reputable and
>> independent (i.e., not BigBoxStoreUSA) computer repair shop.
>> =====================
>> Start a free Windows Update support incident request:
>> https://support.microsoft.com/oas/de...spx?gprid=6527
>>
>> Support for Windows Update:
>> http://support.microsoft.com/gp/wusupport
>>
>> For home users, no-charge support is available by calling 1-866-PCSAFETY
>> in
>> the United States and in Canada or by contacting your local Microsoft
>> subsidiary. There is no-charge for support calls that are associated
>> with
>> security updates.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> Dnunz wrote:
>>> After my windows update this evening, this same error message has popped
>>> up:
>>> svchost.exe-application error. 0x7c85e3cb referenced memory at
>>> 0x7c85e3cb.
>>> The memory could not be "written." Click ok to terminate the program or
>>> click on Cancel to debug.
>>> I have tried both and nothing works. I have rebooted in safe mode, and
>>> did
>>> the last known configuration cant get anything to work.
>>>
>>> Also all my network connections are gone and cannot be re-established

ElmiraViking wrote:

> Um, what part about "no network access" do you not understand ?. How the heck
> can someone download a tool to fix/investigate a problem when they don't have
> internet access ?.

On a different computer, perhaps? One belonging to a friend or neighbour, or
failing that, an internet cafe?

Harry.

>
> "PA Bear [MS MVP]" wrote:
>
>> Please state your full Windows version (e.g., WinXP SP3; Vista SP1) when
>> posting to this newsgroup.
>>
>> There is a very good chance that you are seeing the affects of a hijackware
>> infection, some of which may have been detected and removed by the Malicious
>> Software Removal Tool.
>>
>> 1. See if you can download/run the MSRT manually:
>> http://www.microsoft.com/security/ma...e/default.mspx
>>
>> NB: Run the FULL scan, not the QUICK scan!
>>
>> 2. WinXP ONLY!! => Run the Windows Live Safety Center's 'Protection' scan
>> (only!) in Safe Mode with Networking, if need be:
>> http://onecare.live.com/site/en-us/center/howsafe.htm
>>
>> 3. Run a /thorough/ check for hijackware, including posting the requested
>> logs in an appropriate forum, not here.
>>
>> Checking for/Help with Hijackware
>> http://aumha.net/viewtopic.php?f=30&t=4075
>> http://mvps.org/winhelp2002/unwanted.htm
>> http://inetexplorer.mvps.org/data/prevention.htm
>> http://inetexplorer.mvps.org/tshoot.html
>> http://www.mvps.org/sramesh2k/Malware_Defence.htm
>> http://www.elephantboycomputers.com/...moving_Malware
>>
>> **Seek expert assistance in
>> http://spywarehammer.com/simplemachi...php?board=10.0,
>> http://forums.spybot.info/forumdisplay.php?f=22,
>> http://www.dslreports.com/forum/cleanup, http://aumha.net/viewforum.php?f=30
>> or other appropriate forums.**
>>
>> If the procedures look too complex - and there is no shame in admitting this
>> isn't your cup of tea - take the machine to a local, reputable and
>> independent (i.e., not BigBoxStoreUSA) computer repair shop.
>> =====================
>> Start a free Windows Update support incident request:
>> https://support.microsoft.com/oas/de...spx?gprid=6527
>>
>> Support for Windows Update:
>> http://support.microsoft.com/gp/wusupport
>>
>> For home users, no-charge support is available by calling 1-866-PCSAFETY in
>> the United States and in Canada or by contacting your local Microsoft
>> subsidiary. There is no-charge for support calls that are associated with
>> security updates.
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> Dnunz wrote:
>>> After my windows update this evening, this same error message has popped
>>> up:
>>> svchost.exe-application error. 0x7c85e3cb referenced memory at 0x7c85e3cb.
>>> The memory could not be "written." Click ok to terminate the program or
>>> click on Cancel to debug.
>>> I have tried both and nothing works. I have rebooted in safe mode, and
>>> did
>>> the last known configuration cant get anything to work.
>>>
>>> Also all my network connections are gone and cannot be re-established
>>