Send this to your son:
Backup your personal data, then do a format & clean install of Windows.
Please note that a(nother) Repair Install (AKA in-place upgrade) will NOT
After the clean install, you'll have the equivalent of a "new computer" so
take care of everything on the following page before otherwise connecting
the machine to the internet or a network and before using a USB key that
isn't brand-new or hasn't been freshly formatted:
5 steps to help protect your new computer before you go online
Steps To Help Prevent Spyware
Rogue Security Software - Microsoft Security:
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
> My son, who's living in Romania, had problems with his PC which, after
> trial and tribulation, I came to the conclusion that a repair install was
> best way forward. I talked him through this and all went remarkably well.
> On startup I suggested he went to the Update site to download and install
> outstanding updates.
> He first performed an 'Express' update which indicated the need to
> and install SP3.
> 1. Error 0x8007005 when trying to install SP3; KB936929.
> He next performed a 'Custom' Update which he said indicated over 100
> required. He undertook to download and install. 6 updates
> 2. Error 0xD00E4104 when trying to install two Security Updates; KB923561
> and 956572, and one Critical update for Windows XP; KB886185.
> 3. Error 0x20000001 when trying to install Update for Windows XP;
> 4. Error 0x802440139 when trying to install Update for Windows Media
> 11 SDK; KB929399
> 5. Error 0x80070645 whern trying to install .NET Framework 3.5 Service
> Pack 1; (KB951847)
> Appreciate help in trying to resolve on his behalf.