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Automatic updates is causing a fault in NTdll.dll

microsoft.public.windowsupdate






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  #1 (permalink)  
Old 04-15-2009
Seth
 

Posts: n/a
Automatic updates is causing a fault in NTdll.dll
Automatic updates is causing a fault in NTdll.dll


When ever I attempt to update my server via Windows update or WSUS I get the
following event.

Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 4/15/2009
Time: 10:18:19 AM
User: N/A
Computer: Server
Description:
Faulting application svchost.exe, version 5.2.3790.3959, faulting module
ntdll.dll, version 5.2.3790.3959, fault address 0x0002a0d0.

I have done everything I can think of to fix this problem and I need any
help I can get.

The following the one of the batch files I have used to try and fix this
problem.

“net stop WuAuServ

REGSVR32 WUAPI.DLL /s
REGSVR32 WUAUENG.DLL /s
REGSVR32 WUAUENG1.DLL /s
REGSVR32 ATL.DLL /s
REGSVR32 WUCLTUI.DLL /s
REGSVR32 WUPS.DLL /s
REGSVR32 WUPS2.DLL /s
REGSVR32 WUWEB.DLL /s

cd %windir%
ren SoftwareDistribution SD_OLD

sc config BITS start= auto
sc start BITS

net start WuAuServ”


Thanks

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  #2 (permalink)  
Old 04-16-2009
Seth
 

Posts: n/a
RE: Automatic updates is causing a fault in NTdll.dll
Anyone have any ideas about how to resolve this problem?

"Seth" wrote:

> Automatic updates is causing a fault in NTdll.dll
>
>
> When ever I attempt to update my server via Windows update or WSUS I get the
> following event.
>
> Event Type: Error
> Event Source: Application Error
> Event Category: (100)
> Event ID: 1000
> Date: 4/15/2009
> Time: 10:18:19 AM
> User: N/A
> Computer: Server
> Description:
> Faulting application svchost.exe, version 5.2.3790.3959, faulting module
> ntdll.dll, version 5.2.3790.3959, fault address 0x0002a0d0.
>
> I have done everything I can think of to fix this problem and I need any
> help I can get.
>
> The following the one of the batch files I have used to try and fix this
> problem.
>
> “net stop WuAuServ
>
> REGSVR32 WUAPI.DLL /s
> REGSVR32 WUAUENG.DLL /s
> REGSVR32 WUAUENG1.DLL /s
> REGSVR32 ATL.DLL /s
> REGSVR32 WUCLTUI.DLL /s
> REGSVR32 WUPS.DLL /s
> REGSVR32 WUPS2.DLL /s
> REGSVR32 WUWEB.DLL /s
>
> cd %windir%
> ren SoftwareDistribution SD_OLD
>
> sc config BITS start= auto
> sc start BITS
>
> net start WuAuServ”
>
>
> Thanks
>

Reply With Quote
  #3 (permalink)  
Old 04-17-2009
David Sherman
 

Posts: n/a
Re: Automatic updates is causing a fault in NTdll.dll

What happens if you install IE 8?


On Thu, 16 Apr 2009 05:33:03 -0700, Seth
<Seth@discussions.microsoft.com> wrote:

>Anyone have any ideas about how to resolve this problem?
>
>"Seth" wrote:
>
>> Automatic updates is causing a fault in NTdll.dll
>>
>>
>> When ever I attempt to update my server via Windows update or WSUS I get the
>> following event.
>>
>> Event Type: Error
>> Event Source: Application Error
>> Event Category: (100)
>> Event ID: 1000
>> Date: 4/15/2009
>> Time: 10:18:19 AM
>> User: N/A
>> Computer: Server
>> Description:
>> Faulting application svchost.exe, version 5.2.3790.3959, faulting module
>> ntdll.dll, version 5.2.3790.3959, fault address 0x0002a0d0.
>>
>> I have done everything I can think of to fix this problem and I need any
>> help I can get.
>>
>> The following the one of the batch files I have used to try and fix this
>> problem.
>>
>> net stop WuAuServ
>>
>> REGSVR32 WUAPI.DLL /s
>> REGSVR32 WUAUENG.DLL /s
>> REGSVR32 WUAUENG1.DLL /s
>> REGSVR32 ATL.DLL /s
>> REGSVR32 WUCLTUI.DLL /s
>> REGSVR32 WUPS.DLL /s
>> REGSVR32 WUPS2.DLL /s
>> REGSVR32 WUWEB.DLL /s
>>
>> cd %windir%
>> ren SoftwareDistribution SD_OLD
>>
>> sc config BITS start= auto
>> sc start BITS
>>
>> net start WuAuServ
>>
>>
>> Thanks
>>


Reply With Quote
  #4 (permalink)  
Old 04-17-2009
PA Bear [MS MVP]
 

Posts: n/a
Re: Automatic updates is causing a fault in NTdll.dll
[X-post to WSUS newsgroup]

Please see this page http://members.shaw.ca/dts-l/goodpost.htm then post
back to this thread with the information we'd need to be able to assist you
properly.

PS: I would NOT recommend upgrading to IE8 in hopes of resolving this
problem!
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002

Seth wrote:
> Automatic updates is causing a fault in NTdll.dll
>
> When ever I attempt to update my server via Windows update or WSUS I get
> the
> following event.
>
> Event Type: Error
> Event Source: Application Error
> Event Category: (100)
> Event ID: 1000
> Date: 4/15/2009
> Time: 10:18:19 AM
> User: N/A
> Computer: Server
> Description:
> Faulting application svchost.exe, version 5.2.3790.3959, faulting module
> ntdll.dll, version 5.2.3790.3959, fault address 0x0002a0d0.
>
> I have done everything I can think of to fix this problem and I need any
> help I can get.
>
> The following the one of the batch files I have used to try and fix this
> problem.
>
> “net stop WuAuServ
>
> REGSVR32 WUAPI.DLL /s
> REGSVR32 WUAUENG.DLL /s
> REGSVR32 WUAUENG1.DLL /s
> REGSVR32 ATL.DLL /s
> REGSVR32 WUCLTUI.DLL /s
> REGSVR32 WUPS.DLL /s
> REGSVR32 WUPS2.DLL /s
> REGSVR32 WUWEB.DLL /s
>
> cd %windir%
> ren SoftwareDistribution SD_OLD
>
> sc config BITS start= auto
> sc start BITS
>
> net start WuAuServ”
>
>
> Thanks


Reply With Quote
  #5 (permalink)  
Old 04-17-2009
Lawrence Garvin [MVP]
 

Posts: n/a
Re: Automatic updates is causing a fault in NTdll.dll
> Seth wrote:

>> Faulting application svchost.exe, version 5.2.3790.3959, faulting module
>> ntdll.dll, version 5.2.3790.3959, fault address 0x0002a0d0.
>>
>> I have done everything I can think of to fix this problem


So far, the only thing you've shared with us here is ONE thing... you ran a
script...


>> The following the one of the batch files I have used to try and fix this
>> problem.


What was the specific reason you tried *this* batch file to try and fix a
fault in svchost.exe/ntdll.dll ???

which, by the way, was pointless since throwing mud at a wall won't hold it
together if somebody is still drilling 2" holes from the other side...

This script (which is flawed on so many levels it's not even worth trying to
identify them all) likely did nothing of value for you at all.


First you need to find out what the PROBLEM is.... THEN you can try to fix
it.

So, please ... What ELSE have you done to try to "fix" this problem -- which
we've not even identified, yet. (All we've identified is a *symptom* of an
unknown problem -- the *symptom* is NTDLL.DLL is crashing).

Please enumerate what "everything" means with respect to the things you've
tried to "fix" your error. Frankly, it's pointless for us to spend any
amount of time trying to "fix" this problem until we know what else might
have been broken as a result of the mud-throwing -- and that's why PABear
included this link: http://members.shaw.ca/dts-l/goodpost.htm -- so you can
help us get some helpful information about your situation.

For example (questions I'd like to have answers to):

[1 ] When was this machine first deployed to your network?
[a] Was it installed with Service Pack 2 slipstreamed?
[b] Was Service Pack 2 applied after installation? If so, was it applied
from media? from WU/MU? from WSUS?
[c] Was the original machine slipstreamed with Service Pack 1?
[d] Was Service Pack 1 applied after installation? If so.. yada yada...
[e] Was the Service Pack 2 applied directly to an RTM installation?

[2 ] What other services/applications are installed on this machine?

[3] When was the FIRST time this error appeared on your system?

[4] What was the most recent change made to the system prior to the error
appearing on the system?

[5] While you've showed us an error from the Application Event Log -- what's
logged into the WindowsUpdate.log?

[6] Does this error occur when you attempt INSTALLATION, or is it logged
every time the WUA initiates a DETECTION?
[a] If only during installation, what update are you trying to install?
[b] If during detection, what was the most recent update installed, and
when was it installed?



--
Lawrence Garvin, M.S., MCITP:EA, MCDBA
Principal/CTO, Onsite Technology Solutions, Houston, Texas
Microsoft MVP - Software Distribution (2005-2009)

MS WSUS Website: http://www.microsoft.com/wsus
My Websites: http://www.onsitechsolutions.com;
http://wsusinfo.onsitechsolutions.com
My MVP Profile: http://mvp.support.microsoft.com/pro...awrence.Garvin

Reply With Quote
  #6 (permalink)  
Old 04-22-2009
David Sherman
 

Posts: n/a
Re: Automatic updates is causing a fault in NTdll.dll

Message on my unsuccessful and now successful installation from harry
johnson.

Open Process Explorer. Go to Find and enter "ntdll.dll" under Handle
or DLL substring. You should see a list of processes with ntdll.dll
open. Check the Type column; do any of the processes have a type of
Handle instead of (or as
well as) DLL?

Process Explorer from Sysinsternals

On Wed, 15 Apr 2009 07:27:03 -0700, Seth
<Seth@discussions.microsoft.com> wrote:

>Automatic updates is causing a fault in NTdll.dll
>
>
>When ever I attempt to update my server via Windows update or WSUS I get the
>following event.
>
>Event Type: Error
>Event Source: Application Error
>Event Category: (100)
>Event ID: 1000
>Date: 4/15/2009
>Time: 10:18:19 AM
>User: N/A
>Computer: Server
>Description:
>Faulting application svchost.exe, version 5.2.3790.3959, faulting module
>ntdll.dll, version 5.2.3790.3959, fault address 0x0002a0d0.
>
>I have done everything I can think of to fix this problem and I need any
>help I can get.
>
>The following the one of the batch files I have used to try and fix this
>problem.
>
>net stop WuAuServ
>
>REGSVR32 WUAPI.DLL /s
>REGSVR32 WUAUENG.DLL /s
>REGSVR32 WUAUENG1.DLL /s
>REGSVR32 ATL.DLL /s
>REGSVR32 WUCLTUI.DLL /s
>REGSVR32 WUPS.DLL /s
>REGSVR32 WUPS2.DLL /s
>REGSVR32 WUWEB.DLL /s
>
>cd %windir%
>ren SoftwareDistribution SD_OLD
>
>sc config BITS start= auto
>sc start BITS
>
>net start WuAuServ
>
>
>Thanks


Reply With Quote
  #7 (permalink)  
Old 04-30-2009
Harry Johnston [MVP]
 

Posts: n/a
Re: Automatic updates is causing a fault in NTdll.dll
David Sherman wrote:

> Message on my unsuccessful and now successful installation from harry
> johnson.


Unlikely to be related to Seth's problem.

Harry.

>
> Open Process Explorer. Go to Find and enter "ntdll.dll" under Handle
> or DLL substring. You should see a list of processes with ntdll.dll
> open. Check the Type column; do any of the processes have a type of
> Handle instead of (or as
> well as) DLL?
>
> Process Explorer from Sysinsternals
>
> On Wed, 15 Apr 2009 07:27:03 -0700, Seth
> <Seth@discussions.microsoft.com> wrote:
>
>> Automatic updates is causing a fault in NTdll.dll
>>
>>
>> When ever I attempt to update my server via Windows update or WSUS I get the
>> following event.
>>
>> Event Type: Error
>> Event Source: Application Error
>> Event Category: (100)
>> Event ID: 1000
>> Date: 4/15/2009
>> Time: 10:18:19 AM
>> User: N/A
>> Computer: Server
>> Description:
>> Faulting application svchost.exe, version 5.2.3790.3959, faulting module
>> ntdll.dll, version 5.2.3790.3959, fault address 0x0002a0d0.
>>
>> I have done everything I can think of to fix this problem and I need any
>> help I can get.
>>
>> The following the one of the batch files I have used to try and fix this
>> problem.
>>
>> net stop WuAuServ
>>
>> REGSVR32 WUAPI.DLL /s
>> REGSVR32 WUAUENG.DLL /s
>> REGSVR32 WUAUENG1.DLL /s
>> REGSVR32 ATL.DLL /s
>> REGSVR32 WUCLTUI.DLL /s
>> REGSVR32 WUPS.DLL /s
>> REGSVR32 WUPS2.DLL /s
>> REGSVR32 WUWEB.DLL /s
>>
>> cd %windir%
>> ren SoftwareDistribution SD_OLD
>>
>> sc config BITS start= auto
>> sc start BITS
>>
>> net start WuAuServ
>>
>>
>> Thanks

>

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