Re: KB963027 fails with 0x8007371b

[Crossposted to Windows Update newsgroup]

0x8007371B ERROR_SXS_TRANSACTION_CLOSURE_INCOMPLETE
One or more required members of the transaction are not present.

You may wish to review this recent & related discussion:
http://groups.google.com/group/micro...a584830fb9f68d

Or...

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB963027).

LOOK! => If your problem relates to a Cumulative Security Update for IE,
call the above number and ask to be transferred to the Consumer IE7 queue
(which is 47830).

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002

Alexander Zeitler wrote:
> KB963027 from current patch fails on Windows Vista Ultimate x64 SP1 with
> error 0x8007371b.
> Downloading from
> http://www.microsoft.com/downloads/d...8-1470505eb55f
> and running it manually doesn't solve the problem.
>
> What may cause this problem?

Hi,

tried it again using "Install updates and shutdown" from the start menu - no
it has been installed successfully.

Thanks for your help.

Alex

"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
news:u3NEiqWvJHA.4928@TK2MSFTNGP03.phx.gbl...
> [Crossposted to Windows Update newsgroup]
>
> 0x8007371B ERROR_SXS_TRANSACTION_CLOSURE_INCOMPLETE
> One or more required members of the transaction are not present.
>
> You may wish to review this recent & related discussion:
> http://groups.google.com/group/micro...a584830fb9f68d
>
> Or...
>
> For home users, no-charge support is available by calling 1-866-PCSAFETY
> in the United States and in Canada or by contacting your local Microsoft
> subsidiary. There is no-charge for support calls that are associated with
> security updates. When you call, clearly state that your problem is
> related to a Security Update and cite the update's KB number (e.g.,
> KB963027).
>
> LOOK! => If your problem relates to a Cumulative Security Update for IE,
> call the above number and ask to be transferred to the Consumer IE7 queue
> (which is 47830).
>
> For more information about how to contact your local Microsoft subsidiary
> for security update support issues, visit the International Support Web
> site: http://support.microsoft.com/common/international.aspx
>
> For enterprise customers, support for security updates is available
> through your usual support contacts.
>
> Start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
>
> Support for Windows Update:
> http://support.microsoft.com/gp/wusupport
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
>
> Alexander Zeitler wrote:
>> KB963027 from current patch fails on Windows Vista Ultimate x64 SP1 with
>> error 0x8007371b.
>> Downloading from
>> http://www.microsoft.com/downloads/d...8-1470505eb55f
>> and running it manually doesn't solve the problem.
>>
>> What may cause this problem?
>

Assuming you've managed to install KB963027, you're welcome.

Alexander Zeitler wrote:
> Hi,
>
> tried it again using "Install updates and shutdown" from the start menu -
> no
> it has been installed successfully.
>
> Thanks for your help.
>
> Alex
>
> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
> news:u3NEiqWvJHA.4928@TK2MSFTNGP03.phx.gbl...
>> [Crossposted to Windows Update newsgroup]
>>
>> 0x8007371B ERROR_SXS_TRANSACTION_CLOSURE_INCOMPLETE
>> One or more required members of the transaction are not present.
>>
>> You may wish to review this recent & related discussion:
>> http://groups.google.com/group/micro...a584830fb9f68d
>>
>> Or...
>>
>> For home users, no-charge support is available by calling 1-866-PCSAFETY
>> in the United States and in Canada or by contacting your local Microsoft
>> subsidiary. There is no-charge for support calls that are associated
>> with
>> security updates. When you call, clearly state that your problem is
>> related to a Security Update and cite the update's KB number (e.g.,
>> KB963027).
>>
>> LOOK! => If your problem relates to a Cumulative Security Update for IE,
>> call the above number and ask to be transferred to the Consumer IE7 queue
>> (which is 47830).
>>
>> For more information about how to contact your local Microsoft subsidiary
>> for security update support issues, visit the International Support Web
>> site: http://support.microsoft.com/common/international.aspx
>>
>> For enterprise customers, support for security updates is available
>> through your usual support contacts.
>>
>> Start a free Windows Update support incident request:
>> https://support.microsoft.com/oas/de...spx?gprid=6527
>>
>> Support for Windows Update:
>> http://support.microsoft.com/gp/wusupport
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>
>> Alexander Zeitler wrote:
>>> KB963027 from current patch fails on Windows Vista Ultimate x64 SP1 with
>>> error 0x8007371b.
>>> Downloading from
>>> http://www.microsoft.com/downloads/d...8-1470505eb55f
>>> and running it manually doesn't solve the problem.
>>>
>>> What may cause this problem?