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windows update error message

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  #1 (permalink)  
Old 04-10-2009
amjabesorn
 

Posts: n/a
windows update error message
I am using windows vista and am getting error message 80240016, windows cant
check for updates. I have tried everything under windows help and support.
Can anyone help me?
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  #2 (permalink)  
Old 04-10-2009
TaurArian
 

Posts: n/a
Re: windows update error message
amjabesorn wrote:
:: I am using windows vista and am getting error message 80240016,
:: windows cant check for updates. I have tried everything under
:: windows help and support. Can anyone help me?


See if this KB helps -
Error message when you try to install updates from the Windows Update Web
site or from the Microsoft Update Web site: "0x80240016"
http://support.microsoft.com/kb/957307
--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
Disclaimer: The information has been posted "as is" with no warranties
or guarantees and doesn't give any rights.





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  #3 (permalink)  
Old 04-10-2009
PA Bear [MS MVP]
 

Posts: n/a
Re: windows update error message
What TaurArian said, or...

There is a very good chance that you are seeing the affects of a hijackware
infection.

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

NB: Run the FULL scan, not the QUICK scan!

2. WinXP ONLY!! => Run the Windows Live Safety Center's 'Protection' scan
(only!) in Safe Mode with Networking, if need be:
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run a /thorough/ check for hijackware, including posting the requested
logs in an appropriate forum, not here.

Checking for/Help with Hijackware
http://aumha.net/viewtopic.php?f=30&t=4075
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://www.elephantboycomputers.com/...moving_Malware

**Seek expert assistance in
http://spywarehammer.com/simplemachi...php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://www.dslreports.com/forum/cleanup, http://aumha.net/viewforum.php?f=30
or other appropriate forums.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.
=====================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


amjabesorn wrote:
> I am using windows vista and am getting error message 80240016, windows
> cant
> check for updates. I have tried everything under windows help and support.
> Can anyone help me?


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