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Re: Error number: 0x80072EFF

microsoft.public.windowsupdate






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Old 04-10-2009
PA Bear [MS MVP]
 

Posts: n/a
Re: Error number: 0x80072EFF
PS: If you've only been getting this error for a day or so, it could be
temporary problems on MS's end.

PA Bear [MS MVP] wrote:
> 0x80072EFF = ERROR_INTERNET_CONNECTION_Reset
>
> Something's interfering the your connection to Windows Update servers.
> Suspects include "hijackware" infections that are not detected in your
> scanning, the fact that Verizon Internet Security is installed, Verizon
> Internet Security "leftovers" if you uninstalled it [1], and/or having the
> Windows Firewall and OneCare's firewall enabled.
>
> If the machine was infected when you installed OneCare, there's a very
> good
> chance that OneCare didn't install correctly and is not protectin your
> computer.
>
> Let's start with some more easy questions:
>
> Please state your Internet Explorer (IE) version and full Windows version
> (e.g., WinXP SP3; Vista SP1)?
>
> Was your Verizon Internet Security Suite subscription still current &
> valid
> when you installed OneCare?
>
> Did you uninstall Verizon Internet Security Suite before you installed
> OneCare?
>
> Have you purchased OneCare or are you still running the 30-day free-trial
> version?
>
> Are both the Windows Firewall and OneCare's firewall enabled?
>
> ==================
> [1] I believe the Verizon suite is a customized version of RadialPoint
> Software application, which is notorious for not uninstalling "cleanly"
>
> briggymom wrote:
>> I had Verizon Internet Security Suite and once a month I also ran
>> TrendMicro
>> Housecall
>>
>> "PA Bear [MS MVP]" wrote:
>>> What anti-virus application was installed before you installed OneCare?
>>> --
>>> ~Robear Dyer (PA Bear)
>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>
>>> briggymom wrote:
>>>> I am at a loss. I cannot use windows update. I have used trendmicro
>>>> sysclean, started using windows one care. I've run hijack this. I have
>>>> no
>>>> virus that is noticed on any scan. I have run in and out of safe mode.
>>>> I
>>>> have 3 main symptoms.
>>>> 1) Windows update freezes and never runs, ending up with this error
>>>> Error
>>>> number: 0x80072EFF
>>>> 2) My yahoo searches send me to rds.yahoo.com and I have to hit the
>>>> back
>>>> button to get to my actual search. I have not found the addon in my
>>>> manage
>>>> addons that could be doing this.
>>>> 3) My world of warcraft has suddenly started crashing as well.
>>>>
>>>> PC world recommened updating windows scripts which I did. HELP!


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