Curious George wrote:
> Curious George wrote:
>> Vista Home Premium, sp1
>>
>> KB956500, Security Update for MS Office PowerPoint Viewer 2003 keeps
>> getting offered.
>>
>> According to Update History, it failed to install once, then
>> successfully installed 3 times.
>>
>> However, when I decided to try to uninstall it and start over again, I
>> found that it isn't listed in "Installed Updates."
>>
>> Should I uninstall the PP2003 Viewer, then re-download and install it?
>>
>> In addition to the PP2003 Viewer, I have Office 2007, including PP2007
>> installed, and for some reason also have the PP2007 Viewer installed
>> (don't recall doing that).
>
> Solved.
>
> There was no indication that this update wouldn't be installed until
> shutdown (until I actually shut down the computer).
Wrote too soon. There was an update installed on shutdown, but on
rebooting I still had the original problem.
I uninstalled PP Viewer 2003, re-downloaded and re-installed it.
Went back to Windows Update and KB956500 was offered again. I clicked
install, a restore point was automatically created, and the install was
reported to be successful. It is still not listed in Installed Updates.
Powered off and got the "Windows is installing 1 update" message.
Powered on and went back to Windows Update. Update History now shows 6
"successful" installs and one failed install of KB956500. Installed
Updates doesn't list it. And Windows Update still wants to install it.
Windows again installs "update 1 of 1" on power off, even though I
didn't click on "install updates" at WU this time. This happens
repeatedly on successive power off/on cycles. In addition, after
Windows supposedly finishes installing the update, the "Shutting down"
procedure takes a long time.
How do I get this "Security Update" to actually install and get WU to
stop offering it?
--
Lem -- MS-MVP
To the moon and back with 2K words of RAM and 36K words of ROM.
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