Re: Error number: 0x80072EFF
Verizon was up to date and current when this started.
I uninstalled it via remove programs from control panel before installing
One care was installed with trial and up to date antivirus update for 4/8/09.
When I run WinVer just now it lists the version build as:
5.1 (2600.xpsp_sp3_gdr.080814-1236: service pack 3)
I have found newer security updates on Windows update catalogue and updated
my computer with them yesterday....no changes
Thanks for the help. This is driving my bonkers!
"PA Bear [MS MVP]" wrote:
> 0x80072EFF = ERROR_INTERNET_CONNECTION_Reset
> Something's interfering the your connection to Windows Update servers.
> Suspects include "hijackware" infections that are not detected in your
> scanning, the fact that Verizon Internet Security is installed, Verizon
> Internet Security "leftovers" if you uninstalled it , and/or having the
> Windows Firewall and OneCare's firewall enabled.
> If the machine was infected when you installed OneCare, there's a very good
> chance that OneCare didn't install correctly and is not protectin your
> Let's start with some more easy questions:
> Please state your Internet Explorer (IE) version and full Windows version
> (e.g., WinXP SP3; Vista SP1)?
> Was your Verizon Internet Security Suite subscription still current & valid
> when you installed OneCare?
> Did you uninstall Verizon Internet Security Suite before you installed
> Have you purchased OneCare or are you still running the 30-day free-trial
> Are both the Windows Firewall and OneCare's firewall enabled?
>  I believe the Verizon suite is a customized version of RadialPoint
> Software application, which is notorious for not uninstalling "cleanly"
> ~PA Bear
> briggymom wrote:
> > I had Verizon Internet Security Suite and once a month I also ran
> > TrendMicro
> > Housecall
> > "PA Bear [MS MVP]" wrote:
> >> What anti-virus application was installed before you installed OneCare?
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-IE, Mail, Security, Windows Client - since 2002
> >> briggymom wrote:
> >>> I am at a loss. I cannot use windows update. I have used trendmicro
> >>> sysclean, started using windows one care. I've run hijack this. I have
> >>> no
> >>> virus that is noticed on any scan. I have run in and out of safe mode. I
> >>> have 3 main symptoms.
> >>> 1) Windows update freezes and never runs, ending up with this error
> >>> Error
> >>> number: 0x80072EFF
> >>> 2) My yahoo searches send me to rds.yahoo.com and I have to hit the back
> >>> button to get to my actual search. I have not found the addon in my
> >>> manage
> >>> addons that could be doing this.
> >>> 3) My world of warcraft has suddenly started crashing as well.
> >>> PC world recommened updating windows scripts which I did. HELP!