RE: KB935807 - Error 80070002 (Generic soluton doesn't help)
"Koshy John" wrote:
> I've been trying to install the KB935807 update using Windows Update on
> Windows Vista Ultimate. Once the update is installed, I am asked to restart
> the computer - which I do. It tries to install the update immediately after
> the Vista logo flashes off and then after sometime reboots itself without
> giving me a chance to log in. The next startup involves trying to install the
> updates again as the first time but I get to log in.
> Windows Update reports that the update failed and I try to troubleshoot it.
> Error 80070002 is displayed. This happens over and over and I'm unable to
> sleep my computer now. The power button is constantly in the install updates
> and shut down state even if I don't bother installing this error prone update.
> Solution tried (note: this is the only update left to install):
> 1. Shut down the windows update service
> 2. deleted the contents of Windows\SoftwareDistribution\Datastore
> 3. Restarted service
> 4. Installed update
> This doesn't help and I'm unable to find any thing of use in the knowledge
> base atricles.
> Koshy John