OcalaGuru wrote:
:: I am also having the same error code. Tried all of the suggestions
:: above and previous posts to no avail. This last suggestion at least
:: enabled me to register the dll files, but update still does not
:: function. This is a brand new laptop that successfully updated
:: windows when first activated. Now it wont update at all. Looks
:: like a total windows install is in order for me. Drat.
::
::
::
:: "zbd" wrote:
::
:::
::: I also gave up after several days of trying everything suggested on
::: google sites. Made a clean install of original Vista. MS did
::: answer and gave some suggestions. *Here is what MS said for others
::: who have this same problem*:
:::
::: 1. Click the "Start" Button, click "All programs", and click
::: "Accessories".
::: 2. Right-click "Command Prompt", and click "Run as administrator".
::: If you are prompted for an administrator password or confirmation,
::: type the password or provide confirmation.
::: 3. Please enter the following command, and press enter.
:::
::: REGSVR32 WUAUENG.DLL
:::
::: You will get a "DllRegisterServer in wuaueng.dll succeeded" window.
:::
::: 4. Then, please move on to enter the following commands one by one.
::: A success notification will be received after each command.
:::
::: REGSVR32 WUAPI.DLL
::: REGSVR32 ATL.DLL
::: REGSVR32 WUCLTUX.DLL
::: REGSVR32 WUPS.DLL
::: REGSVR32 WUPS2.DLL
::: REGSVR32 WUWEBV.DLL
:::
::: Let's now try Windows Update again and see if the issue has been
::: resolved. If the issue persists, please collect the following
::: information for further research.
:::
::: How to capture a screenshot
::: =================
::: 1. Press the Print Screen key (PrtScn) on your keyboard.
::: 2. Click the "Start" Button, type "mspaint" in the Search Bar and
::: Press Enter.
::: 3. In the Paint program, click the "Edit" menu, click "Paste". Then
::: click the "File" menu, and click "Save".
::: 4. The "Save As" dialogue box will appear. Type a file name in the
::: "File name:" box, for example: "screenshot".
::: 5. Make sure "JPEG (*.JPG;*.JPEG;*.JPE;*.JFIF)" is selected in the
::: "Save as type" box, click "Desktop" on the left pane and then click
::: "Save".
:::
::: Please send this saved JPEG file to my email account at
:::
v-30niwa@mssupport.microsoft.com.
:::
::: How to collect the System Information
::: =============================
::: The System Information can provide us with more information about
::: the current status of the system. I would like to check it for you.
::: Please send it to me using the following steps:
:::
::: 1. Click the "Start" Button, type "MSINFO32" in the Search Bar and
::: press Enter to start System Information.
::: 2. On the popup window, on the menu bar, click "File", and click
::: "Save", type a file name and then choose NFO as "Save as type",
::: click "Desktop" on the left pane, and click "Save".
:::
::: Please send it as an attachment to
:::
v-30niwa@mssupport.microsoft.com. If the file is too large to be
::: sent, please right-click on the exported file, choose "Send To" ->
::: "Compressed (zipped) Folder", and then send the zip file to
:::
v-30niwa@mssupport.microsoft.com for further research.
:::
::: How to collect the WindowsUpdate.log file
::: ================================
::: 1. Click the "Start" Button, type "WindowsUpdate.log" (without the
::: quotes) in the Search Bar and Press Enter. We will see a file named
::: "WindowsUpdate.log"
::: 2. Now click on the "File" menu and then click on the "Save As".
::: 3. From the left panel, click "Desktop" and click the "Save" button.
:::
::: The file will be saved to your Desktop. Please send the file as an
::: attachment in an email to
v-30niwa@mssupport.microsoft.com.
:::
::: Note: When attaching files to emails, the process will vary
::: depending on the email application being used. While you are
::: composing the email, most applications will provide you with either
::: an "Attach" button or Paper Clip Icon to click in order to attach a
::: file. After clicking this button/icon you must browse to the file
::: you wish to attach and select it by either double clicking it or
::: clicking it once and then clicking on the "Attach" button.
:::
::: Please try my suggestion and let me know the results at your
::: earliest convenience. If you have any other questions, please do
::: not hesitate to let me know.
:::
:::
::: --
::: zbd
::: ------------------------------------------------------------------------
::: zbd's Profile:
http://forums.techarena.in/members/88140.htm
::: View this thread:
:::
http://forums.techarena.in/windows-update/693206.htm
:::
:::
http://forums.techarena.in
Error message when you use Windows Update or Microsoft Update Web sites to
install updates: 0x80070424
http://support.microsoft.com/kb/968002/
You cannot turn on the Automatic Updates feature on a Windows XP Service
Pack 2-based computer
http://support.microsoft.com/kb/916261
The Automatic Updates feature is turned off in the Security Center.
Additionally, you cannot turn on the Automatic Updates feature.
When you try to install updates from the Microsoft Windows Update Web site,
you may receive an error message that resembles the following:
0x80070424
--
TaurArian [MVP] 2005-2010 - Update Services
http://taurarian.mvps.org
======================================
Disclaimer: The information has been posted "as is" with no warranties
or guarantees and doesn't give any rights.
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